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Customer reviews

Rating 4.6 out of 5 stars with 865 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 865 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    SteelSeries Arctis Nova Pro Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is easily one of the best gaming audio purchases I’ve made. The sound quality is incredibly clear with deep bass and excellent spatial audio, making it perfect for FPS gaming and immersive single-player games. Wireless performance is flawless with zero noticeable latency. The dual-battery system is a game changer—you never have to stop gaming to charge. Comfort is top-tier as well, even during long sessions, and the active noise cancellation works surprisingly well for a gaming headset. If you’re serious about audio quality, comfort, and premium features, this headset is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Anc

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are genuinely really good headphones both for gaming and for music listening. Out of box they sound great but with the sonar software you can really explore these headphones, from making customs eq's for legit everything to making the mic sound good. They are really comfortable and feel light on the head the ANC isn't that bad like most say. My favorite part if the infinite battery system when one battery dies all you gotta do is pop out the one from the Dock and pop it in the headset and pop the dead battery in the dock and boom you're ready to go in less that 30 seconds!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Vet with tinnitus can hear Everything!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello! I have had these for almost a year. I absolutely love these headphones. A lot of people say they are over kill but I can hear even the quietest of things. I love being able to play skate and listen to music. It has great quality sound and I wear them around the house and they are incredibly comfortable. They are well used and I lost the plate on the other side of them. I have also gardened in them. Great pair of headphones and high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing produc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was a bit worry that I wasn’t going to like the product because was my first time baying a gaming headset and never like them because discomfort and sound wasn’t that good but i can say by using this headset for over two months that i love it and is amazing, i used on my ps5 pro and my onexplayer f1 pro and my Lenovo leging go and works amazing on pc has more customization that you can do to take advantage of the headset, i can say that the steel series pro was the best headset so far for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best gaming headset available!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the SteelSeries Arctis 7s and the Titan A50s. These are superior in every way! They are extremely comfortable and all of the sound profile options are very detailed and you can control so many aspects of the sound. The video capture feature was also a big surprise, if you are on a PC you can set it to capture many different moments in most AAA games. I also love that it has 2 swapable batteries allowing for a true 100% wireless experience on long gaming sessions. That being said the batteries last a very long time. 10/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. Comfortable and a cool concept to have batteries to switch. The batteries also last all day (as I literally end up sleeping in my headset). I would really recommend this headset. Great fro gaming and just using in general. You can also charge the headset with a cord, so there are a lot of options!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 1 year now. Sounds in Black Ops 6 are amazing (Sucker Punch, custom EQ set in the DAC (All Freqs Maxed Out) able to hear footsteps, reloads with pretty good positional awareness. I do not use the GG software (too many running processes) DTSx Headphone app works good but costs $20 USD for lifetime use with updates and usually have to select it each time I boot up the Computer. ANC is reason I purchased, Very good EXCEPT I recommend Wicked Ear Cushions as they are Thicker and the metal ANC microphones will not touch your ears! The DAC is easy to learn and has several tweaks for personal adjustment. Dual Batteries are awesome, 4 to 5 hour use with ANC and Hot Swap to keep on playing! Mic quality is OK.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headset with Bluetooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this headset is simply amazing from the Durability to the sound quality to the customizations that you’re able to do it . I Use it for PS five games also for talking on the phone and it’s as well as watching movies on my TV. The headset comes with two batteries so you always have one Charged, While you using one battery for the headset you could be charging the other one in the charging port. I like the fact that you’re able to customize the audio settings for the battery Port interface. The ability to customize your headset is awesome I was able to put “ Wicked cushions” On with no problem. The Headset is very well-made and will not break on you. My only wish for this headset was so ability to raise and lower the volume of people talking during games you have to do that manually In game which kind of stinks.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Has its issues, overall amazing

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones overall. The issue is they aren’t exactly perfect. The mechanism for the infinite battery system is weird such as how you replace your headphones battery on itself or how you plug it into the charger. I wish the process was more smooth. Wireless charging would be nice for this price or a stand that charges seen on other headphones designed for console users. The headphones are very comfortable definitely a great attribute and other headphones at this price range aren’t as comfortable from my experience. Additionally, the audio quality is amazing and really it’s incredible at this price rage. The microphone is not great. I’ve heard better from way cheaper headphones and the software really doesn’t help. The software however does have unique features and will enhance your audio experience. Would definitely recommend to anyone looking for high quality gaming headphones with a microphone that are unique and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Honest Review by Chef Venom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came across these headphones on a Google search because I wanted to replace the older model SteelSeries. To make it easier to read (and write): 1. [CONNECTION] Not entirely wireless. Comes with a base box to plug into a device incompatible with its Bluetooth capability, but no wires from headphones to anything. Connects fine with my S21 Ultra phone, but need the box to connect to PS5. 2. [SOUND] Video game sound is 4.8/5. Music is 5.0/5.0. Overall sound is 4.8/5 (It didn't score perfectly because every now and again there is an annoying feedback. 3. [FIT] Like someone holding soft pillows on the ears. 4. [NOISE CANCELATION] Allows for immersive gameplay, exercise, and/or meditation. When it's time to submerge into a project with music or just submerge yourself in sound, put these on. 5. [OVERALL] I think you'll be happy with your purchase of these headphones, but I wouldn't mind trying some other headphones just see how they compare.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Headset huge upgrade from old version!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several higher end gaming headsets and this is hands down the best yet. They are not without a few flaws but over all experience is fantastic. Out of the box sound quality is outstanding and the software allows the headset to be EQ to fit your own needs. No head shaking bass by default but that can absolutely be EQ'd into it. I've not heard any distortion while using the EQ either which is rare and evidence of a good quality driver. Great situational awareness is fantastic, they have a very solid 3d space you can hear and track where sounds are coming from, above, below, behind etc. These are well worth the upgrade from the previous version without going into technical reasons they are just hands down better, look better, sound better and I feel have a better build quality. Compared to a few others, I think these perform and sound better than Astro A50, A40 /w mixamp, Previous version of Steel Series Arctis Pros, they are "On-par" with my Apple Airpod max, in some situations sound better, the sub bass is impressive and comparable to my Shure SE846 IEM which is a $1,000+ IEM that has a dedicated sub /w lowpass filter. You won't find many negative reviews on these and for good reason, they are expensive but worth it. Some confusion I've seen the difference between the Xbox version and the PS5/PC version. Here is what you need to know on that. If you have all 3 and plan to use them wirelessly with all 3 get the Xbox version. If your PS5 is close to your PC and you want to switch between the two without unplugging anything, get the PS5 version. The xbox version basestation has a dedicated xbox usb port and 1 normal usb port, the ps5 version has 2x usb ports so the PS5 version will work with xbox but not wirelessly. You'll have to use the 3.5 cable and plug into a xbox controller, flip side the xbox version will work with both PC and PS5 wirelessly but you still only have the 2 usb ports and the xbox one will ONLY work on xbox leaving you to 1 port so you can't hook all 3 to it at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid headset/DAC combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very nice for the quality and pricing. Comes with DAC or aka audio splitter and great software support for mixing. Has active noise cancelling that works well with most environments. Comes with two batteries and the DAC itself has a charging port for the spare battery so you never have to actually plug your headset to charge it. The battery pocket is covered by a magnetic plate for easy change out. For everything you get in this package, it’s a no brainer to get it if you are looking for an all around good headset

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    COMFORTABLE !!!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Great base and clarity. You can really customize the sound. Really cool that it comes w 2 batteries. Also really comfortable. Does NOT come w stand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset! Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the PS5, works better than PlayStations own headset. It Auto switches sound to the headset unlike the PS headset. Sound quality is noticeably better and muting is way easier because you can use the PS controller to mute. Battery life is a noticeable upgrade from the PS headset and with swappable batteries it makes for a way better experience. Definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need is this Headset. Expensive but perfect ! Are there any negatives ? Yes there are! First of all when I switch the headset off the bluetooth remains on son I need to remember switching bluetooth off too. The Steelseries GG app lets you arrange all the spesifications for it yet when I turn it on I still need to go in the Sonar app and select the headset as means of speaker. I wish it switched automatically when I turn the headset on. Not so good for travelling as it might fall off your head if you move a lot which I dont move a lot so that"s not a problem on my side. I really liked the sound quality and FPS performance of this, if you have the budget dont miss. I used the black one for a couple of weeks and I cant help but notice that the white one is more comfortable, idk why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Headset On The Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset I’ve ever used. Extremely comfortable, the elastic band on your head makes it feel like you’re not wearing a headset at all. And even due to the ANC and leather ear pads “needing to be tighter on your head” for them to “function correctly” you can barely feel those either. They work flawlessly with my Ps5 Pro. ANC is also very good, you can still hear some background noise if nothing is happening in your game. (Aka if you’re paused or what not) but once there is ant noise from your game, NPCs, dialouge, music etc, nothing and I mean NOTHING comes through. Also the battery pack system is very good, you never have to charge the headset essentially. I would highly recommend these specifically or any SteelSeries product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Handset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, perfect sound quality! very comfortable! and the best is its battery!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones. Great build and feel great all day. Fast services.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    On sale, worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great pair of wireless gaming headsets! Has unlimited battery life! Sound is good not great. Noise cancellation is a meh and the microphone is okay. My opinion, I would prefer A50 Astro all around. But for the price of 275$ instead of the 300$+ is a W. If you have the chance to get them in a discount! Definitely worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good, but prefer previous model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned 4 versions of the steelseries wrieless pro over the years. 2 were in the previous model and 2 in thr current nova model. While the nova sounds pretty crisp once you mess with the settings, I have an issue with how it no longer allows you to have sound playing from the tv and the headset simultaeously. You can only do one or the other at a time. The previous model allowed this. Had the batteries not lost much of their consistent charge after constantly using them over 2 years, I would have kept it. This is still a great headset especially if you take advantage of the PC upgrade. I am on console, so I only have access to what is in the DAC. Do not use the default settings. They are horrible. I found some amazing settings via reddit and made slight adjustments to their recommendations per my personal preference. I mostly play apex legends, fortnite, and single player games. If you want a reliable headset and can afford it, get these. If you can find the previous model the arctis pros, get those and get extra batteries right off the back. Hard to find new.

    I would recommend this to a friend