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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 399 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the Arctis Pro Wireless DTS Headphone:X v2.0 Surround Sound Gaming Headset for PS4 and PC for its satisfactory sound quality, good battery life with a swappable battery, and comfort during long gaming sessions. Many also appreciate its wireless connectivity and lightweight design. However, some customers have noted that the fit can be a little tight, especially when wearing glasses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 399 reviews
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, i love how you can replace the battery as you put the other to charge, they are comfortable, good sound and can customize EQ. Also can hear different devices simultaneously. For the price they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and comfortable. The sound is great and being wireless is convenient. There's a good amount of settings to tweak on the base station. Having an extra charged battery ready to swap when needed is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Not worth full price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these during Best Buys anti-prime day sale for a whopping 50% off ($140). They are mainly to Bluetooth to my Switch 2, which works well, and at that price point it's worth it for me. They fall short of my Audeze Maxwells though in almost every way, and when you can get those for $20 more it makes these much less attractive. I occasionally use them with my PC. Pros: I LOVE LOVE LOVE the replaceable batteries, which gives me assurance that they won't be bricked when the battery eventually reaches the end of its life (assuming nothing else breaks before then). The base station is neat and necessary as the battery charging station, but I don't use it much after initial setup; looks cool though. Plug n play, worked right out of the box. They can also be used as a wired headset with an included 3.5 mm cable. They are lightweight and have a pretty comfortable adjustable suspension strap. Decent sound quality. The mic has an obvious red led to show when you are muted, and the mic actually has better pickup than my Maxwells. Cons: Sound quality is good but not great. The ear cups get hot on my ears, and they make a crinkly noise when moving your head around though that's not as noticeable with active audio. Build quality is questionable; definitely don't feel as sturdy as my Maxwells and the ear cups are attached by two very thin joints which concerns me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best steel series and headset in general ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound very comfortable and the convenience of the onterchangle batteries is amazing!!!! And the clipping technology in the software is top teir!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Shockingly Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They're very comfortable, great sound quality, excellent battery life. Having a separate battery that you can switch out and never have to charge with a cord is amazing, especially for someone like me that never remember to charge my headphones. SteelSeries has great EQ software. I like them better than the Astro A50 X. Plus ! got them on sale! SteelSeries is quickly becoming my go to brand!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Need an upgrade? This is the one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort: Like a cloud so you wont tire from long sessions Battery: The Dual battery system basically gives you endless charge and with a quick swap you can get back in the action fast Audio and mic: Not the pinnacle of audio but still very good quality along with the mic Overall a very good headset of you are looking to upgrade, only time will tell the durability but so far the quality is impressive! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    headphones with good audio and connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones definitely sound great, I have no doubt that you can go deaf if you use them at full volume, the sonar application gives you a lot of sound customization. Overall they are very good, I recommend buying the insurance in case something bad happens with their hinges, and the best thing I bought them for 150 dlls on a sale day, I only have one complaint, they are too small for my head, but you can use the force and make the curvature of the head a little flatter, and leave more space from ear to ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sturdy and Sounds Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable and sturdy, no part of it feels like it will break down any time soon. Sound quality is fair for the price and very clear. The swap-able batteries make wireless battery life a non issue, though I'd say the battery life is only 6-8 hours and not the 10 that was advertised. The little control station makes setup and connection very easy. Through the walls in my home it has about a 40 to 50 ft wireless range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Best headset/headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ive purchased so far. It comes with 2 batteries so you can have one on while the other charges up. Battery life does last a good while. The thing i like thabout it the most is the bluetooth capabilities which make it easy to switch between devices. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not usb-c but it’s better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset in 2025, when looking for a good but not expensive wireless headset. I got it on sale for $140 and for that price this headset was too good to pass up. I wanted a usb-c chargeable headset and this one does not have that, however, it comes with a swappable battery. This eliminates the need for any cables to ever be plugged into your headset and this is where the base station comes into play. You plug it into your pc and it charges your extra battery while it is not in use, and it takes around 30 seconds to swap battery and turn the headset on and start charging the other battery.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best headset for its price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before getting this headset. I had to use a cord to connect to the controller or pc. Now i just need to plug in the dongle and its amazing. I can listen to my phone and whatever it is connected to. Only complaint is if you are connected to 2 devices. And one of them is your phone. If your phone stops playing a video or sound it resets to the same level as the other device sound level. But i believe you can change that. The headstrap could be a bit bigger. Perfect headset for the price. $150(sale) when i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Heavy but otherwise perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high quality, a bit in the heavy side but it’s very convenient to never have to charge them, and simply swapping the batteries! Solid construction and the mic is great, and the software on pc makes it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Got it on sale!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome and the swappable battery is smart, just what I need. I hope the connection can go further since it easily disconnects at short distance

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Won't regret!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Great sound. Essentially never dies with the hotswap batteries. And the steelseries gg software is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the Arctic’s 9, but didn’t realize it was 4+ years olds. Overall sound quality and control is something I’ve enjoyed. Also had to do a update which wasn’t bad but still!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great sound and mic clearness, comes with 2 battery so you can always just swap and never run out of power on your headset, equiped with different cables, for any situacion in case of changing to pc or any other system, over all great product

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love These!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most underrated feature of these is the ability to connnect bluetooth AND my PC at the same time. So i can watch videos on my phone between rounds and never have to take my headphones off my ear or fear my teammates hear the phone through my mic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Swapping batteries is easy and now I never need to run a cable to the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid overall. Fairly easy set up. Great quality and I got them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming headset bar none. The ease of battery transitions and skins available to change the complexion make this headset perfect for every gamer

    I would recommend this to a friend
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