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Customer reviews

Rating 4.5 out of 5 stars with 896 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 896 reviews
  • Rated 5 out of 5 stars

    Sony AV Receiver Autoradio multimedia XAV-AX3250

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for my car. It is a great help while I driving most especially when backing up. Praise God for providing me this helpful device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice instalation in my pioneer 9"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very excited with my car stereo wheel control drives very amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was fabtastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. Your online order to set up the install need some help. We were told we needed to add a 2nd install fee plus another wire harness. $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my new radio installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the install team. They communicated and let me know what would work best with the radio. Got it done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with Frank from the West Covina Geek Squad to install my new Kenwood head unit, 4 speakers, and hard-wired front/rear dash cameras in my Acura TSX. Frank was super knowledgable, friendly, passionate about the quality of his work. I am very happy how everything came out! Thank you Frank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was easily able to get my stock rad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was easily able to get my stock radio controls working with my new pioneer head unit. I’m very happy with the service at this location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great. Kept me in the know about what was going on during the installation. When I got my truck back after the install it was cleaner than how I brought it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent handled my issue immediately! Good Job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technicians at Best Buy Beaumont are the best; very good customer service and good quality of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 9 inch multimedia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional He finished just on the agreed time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st installation took over 4 hours 2nd tech ordered wrong part and charged me for the correct part 3rd usb cord was hanging out the glove compartment 4 had to reschedule to correct it. Best Buy would not accommodate me 5 had to schedule a 3rd time due to the rear view mirror not being installed and had to pay extra told it was not Included with the free installation 6 damaged my dashed correcting the usb installation 6 poor customer service

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the initiative to share this with us. It’s never fun when things don't work as they should, and it disappoints us to hear that you've had so much trouble getting your mobile electronics installed into your car. It sounds like you're still needing some assistance at this time. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Amazing people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience in getting the appointment and the installing process was fast and efficient. They dedicated time to explain how the new stereo worked in my car! Very knowledgeable and nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed digital audio receiver on car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my Corolla 2014 to install Digital Media Receiver as a courtesy free service by GS in Tracy CA. Employees on GS made a amazing job and explained everything before and after install. It was zero error and timely updates even when they leave for lunch. I dont mind going again and get GS service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2016 Jeep Patriot steering wheel control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2016 Jeep Patriot was in need of a touch screen radio with satellite capability as I am a SirusXM subscriber. The Kenwood 7in touch screen with back up camera was the extra tech I was looking at making my ride more up to date. The Kenwood deck with SiruusXM receiver and the steering wheel control along with the back up camera were all purchased on a Saturday and by Monday I was able to get in for the install. The professional installer stated this would take about 3 to 4 hours. The complete install only took 3 hours and I was back on the road. Plus the steering wheel control worked flawlessly so you can keep your eyes on the road. The installation looked like it was factory installed as it all was a seamless match and everything worked flawlessly. The installer showed me exactly on how everything would work. Top notch installers at the Menomonee Falls WI location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service buy auto installation of my new KENWOOD receiver and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car radio installation and purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable on time car radio installation for my daughters first car very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Art is phenomenal. 10 out of 10. I purchased a radio for my vehicle. Art helped me with explaining accessories I may want for the vehicle to perform like factory. So I purchased the additional accessories and everything worked perectly as he described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Receiver and Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean install. Everything works as it should. Was done in timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeksquad did a good job with steering wheel cont

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to use steering wheel controls for safety. When I got my aftermarket stereo installed in my car I had to get it installed because my car has steering wheel controls and it controls the radio really good. It switches music and controls the volume on the radio, CD and using your own music on your smartphone or iPod without grabbing your iPod or smartphone to switch music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Controls on Steering Wheel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! No difference in use from the original radio (replaced because it did not have blue-tooth).

    I would recommend this to a friend
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