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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 23 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers often highlight the impressive battery life of the 24V-10CS 24-Volt iON+ Cordless Chain Saw Kit, with many users commenting on how long the battery lasts. The saw's lightweight design and good power are also praised, with customers appreciating its easy handling and effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for cutting small-diameter firewood

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to cut the occasionally small fallen tree for campfire wood. For that purpose it has been great. It can only cut a diameter of up to around 9 inches, but I think a range of 4-7 inches is ideal. The saw is durable, easy to use, and compact. I have only used it for short periods at a time, so am not sure how long the battery would last, but it has caused me no problems so far. I have also not had occasion to purchase any other Sun Joe tools that could use the same battery, but it is nice to have the option. The one minor downside - and this may be typical of chainsaws - is that it seeps bar oil pretty significantly if the reservoir is not emptied between uses. So you need to drain the reservoir and/or be careful of the surface the saw is stored on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power, Weight

    Rated 5 out of 5 stars

    Great little chainsaw❗️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chainsaw and I love this little saw. Great for cutting small trees and limbs. Very good power for a battery operated saw. I love it because it is lightweight and easy to use. Would definitely recommend this chainsaw!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Weight

    Rated 5 out of 5 stars

    Great Chain Saw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the saw to cut down trees and bushes. I like how lite it is and easy to use. The battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great chainsaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chainsaw for trimming small branches. I used to clip my branches with manual trimming scissors and it took so long. With this chainsaw it makes it so easy. Battery doesn't take long to charge. Also, make sure you extend your warranty on the manufactures website. You have to pay for the warranty but its pretty cheap. 3 year warranty

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love this saw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little saw. I bought 2, one fir me and the other for my dad for his birthday. I was looking for a saw to do yard work with but didn't want a big one. It's easy to use, lightweight, and it's battery operated, awesome purchase. My wife was like a little kid with a new toy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Power

    Rated 5 out of 5 stars

    Pronto Credit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome electric chainsaw that easily takes down med sized trees. The battery lasts long also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Power!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Easy to use and set up. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Weight

    Rated 5 out of 5 stars

    Chainsaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Cutting branches and bushes around the house with ease. Lite weight and good power

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Portable chain saw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to operate. Light weight. Recommended for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Patpen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, not too heavy but sturdy, will not be good to cut very think branches,.

    I would recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Thank you for taking the time out of your day, to provide feedback on this product on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%. Take care! #GOWITHJOE SnowJoeSunJoe

  • Pros mentioned:
    Ease of use, Weight

    Rated 3 out of 5 stars

    Good for small quick jobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great weight. Easy use. Only oddity is there battery is a completely different color scheme. Blue and white with a Snow JOE logo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up and easy to use. I would recommend this chainsaw to trimming of small to medium sized limbs/branches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the chainsaw works really good just remember to take the safety off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sun Joe chainsaw - GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for smaller tasks. Works as advertised. A backup battery would be a big help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Getting some work done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to use should of bought 2 of them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    I don't Reccomend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged it up put oil in it. It was great the first day cutting a few small branches . recharged the battery and keep oil in it but the second day I could not get through a 2 inch tree branch with out the blade binding up and coming to a stop. took it back and bought a dewalt 20 volt no problems with that one. Not sure what went wrong. Best buy took it back no hassle.

    No, I would not recommend this to a friend
    • Brand response from Snow Joe + Sun Joe
      Posted .

      Dear Gush,

      So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe

  • Rated 5 out of 5 stars

    Handy Tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it that much, but it seems serviceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chainsaw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it to cut my small tree branches. It worked great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard Worker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for small jobs around the house. Good battery life and safety features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cathy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the chance to use it yet. Anxious to get it out to use!

    I would recommend this to a friend
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