The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
Rated 4 out of 5 stars
Great w/internal solar lights, MUST BUY BASE EXTRA
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice, adds just the right touch....4 out of 5 stars. Would give it 5 if the connection pole to the base was more secure. A good wind catches it and it twists. Also DONT FORGET TO BUY THE WEIGHTED BASE EXTRA!
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella - Gray
I would recommend this to a friend
Rated 4 out of 5 stars
Cool shade for my patio.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I want to really like this umbrella but it’s kind flimsy and I’m not sure if it will last long…I’m talking 3-5years. It should definitely get me through a summer or two.
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella - Taupe
I would recommend this to a friend
Brand response from sun-ray team
Posted .
MichMan, We are happy to read that you are enjoying your new Sun Ray - 10' Offset Aluminum Solar Umbrella - Cross Base - Taupe from BestBuy! If you have any issue please reach out to us. You can contact us at [email protected]. Thank you for you business!
Rated 5 out of 5 stars
Excellent Umbrella
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great coverage on a full deck. A little top heavy, when open and windy. The lights are perfect to read under at night.
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella with Cross Base - Navy
I would recommend this to a friend
Rated 3 out of 5 stars
Unstable umbrella
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great, and the lighting is amazing! However, the instability of the umbrella makes that worthless when it’s completely turned sideways. Couple of flimsy pieces broke the first day we had it up, and there is no manipulation of the swivel to prevent it from swaying too much causing certain pieces to break. Concept is great but quality isn’t worth the price.
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella - Gray
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Needs to be secured to the ground
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice umbrella. It should come with a weighted bottom. First day we used it, it was windy and ended up using 2 cmu blocks, and garden staples and it still tipped over. If the weighted bottom was part of the design, it should be functional with a breeze. Without a breeze it is great.
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella - Taupe
I would recommend this to a friend
Rated 4 out of 5 stars
Hard to operate but worth it.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s kind of hard to operate but once it’s opened up it’s great
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella with Cross Base - Navy
I would recommend this to a friend
Rated 5 out of 5 stars
amazing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Omg!! I was impressed it is super beautiful and its sunlight is spectacular I would buy it a thousand times
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella with Cross Base - Navy
I would recommend this to a friend
Rated 5 out of 5 stars
Patio umbrella
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Love it, it looks great in my patio my family liked the way it shaded the area
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella - Taupe
I would recommend this to a friend
Rated 4 out of 5 stars
Works good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far umbrella works great. LED lights are cool.!
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella with Cross Base - Navy
I would recommend this to a friend
Brand response from sun-ray team
Posted .
Steve, we are ecstatic to read that you are loving your new Sun Ray - 10' Offset Aluminum Solar Umbrella - Cross Base - Navy from BestBuy! Thank you for your business!
Rated 5 out of 5 stars
Awesome buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome umbrella and very big. We got this to go over our hot tub and it really covers it.
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella with Cross Base - Navy
I would recommend this to a friend
Brand response from sun-ray team
Posted .
Kev1, we are excited to read that you are enjoying your new Sun Ray - 10' Offset Aluminum Solar Umbrella - Cross Base - Navy from Best Buy! Thank you for your business!
Rated 1 out of 5 stars
Disappointed
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I kept in box and was saving for 4th of July. Opened today to assemble and it’s broken. I’m out of the return period and now screwed. Make sure you open immediately so you don’t get stuck paying for something broken.
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella - Teal
No, I would not recommend this to a friend
Brand response from sun-ray team
Posted .
Sorry for the less than completely satisfied feeling you are left with after buying our product. This is not at all the norm with our items. While the retailer may only take the product back up to 30 days, you have a 1 year warranty with us, the manufacturer. Have you taken a few minutes to file a warranty claim via www.ezreplacement.com ? Once we have that claim we can get you taken care of so you can enjoy the quality product you paid for.
Rated 1 out of 5 stars
Terrible.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this umbrella last summer.
It is awful. It looks nice but there’s no support. The one I received last summer had a hole at the top when I opened it but I used it anyway because I had a 4th of July party and needed some shade on my deck.
The littlest gust of wind, will make this thing fly all over the place. Mine ended up snapping.
I tried to get a refund from Best Buy, but they do not honor returns on this so I had to contact Sun Ray directly. They were very helpful and sent me a replacement in September. I just pulled it out of the box and set it up again. Same thing. No hole, but stitching is terrible, it’s falling apart and pieces are breaking off of it just being opened. It’s a little windy today but nothing crazy, and it’s flying all over the place. It’s embarrassing to even have open.
Unfortunately, I can’t get my money back. If I could, I would give this 0 stars.
This review is from Sun Ray - 10' Offset Aluminum Solar Umbrella - Taupe
No, I would not recommend this to a friend
Brand response from sun-ray team
Posted .
This is not at all the norm for this product, despite you having the issue on two straight units. If it were, we wouldn't continue selling it as we carry quality products, not junk. You are welcome to file another warranty claim via www.ezreplacement.com