Customer Ratings & Reviews
- Model:
- 2094371
- SKU:
- 6462341
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the cordless feature of the heating pad as it allows for portability and convenience. They find comfort in its design and appreciate its effectiveness in providing heat for pain relief. However, some customers have expressed concerns about the battery life of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heat
Works amazing on my back. Battery life is not Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does wonders for my back when it hurts me after a long day at work
I would recommend this to a friend - Pros mentioned:Heat
Sunbeam Cordless Heating Pad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought 1 of these and then bought another because they work so well.
I would recommend this to a friend - Cons mentioned:Battery life
Battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes forever for it to charge then dies in less than 2 hours.
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for contacting the Sunbeam® brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that your heating pad battery accessory takes forever to charge it and it dies in less than 2 hours. No worries, we are here to help.
If your GoHeat™ Cordless Heating Pad stops working, please try the following steps to remedy this issue:
-Please make sure that you have fully charged the battery for 3 hours or until the light is solid green.
-Verify tight connection between pad and USB outlet.
-Verify no physical damage to the cord, power button, pad or battery.
-Verify that the charger is plugged in properly when charging.
-Ensure the USB power source can provide a 2A current output
Your Sunbeam® GoHeat Cordless Heating Pad has a 1-year of limited warranty. If this issue still occurs, please contact us directlyso that we can provide you with a better solution. Have a nice day!
- Cons mentioned:Battery life
Don't buy it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying. Doesn't stay charged long enough to use it.
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad doesn't stay charged long enough. That is certainly not the experience we want you to have. No worries, we are here to help. Please see recommendations below.
1. Before first use, fully charge the battery unit/heating pad controller by connecting charger cord into the charger port and plug into AC wall jack.
Note: Charge in an ambient temperature between 41°F and 95°F (5°C and 35°C).
2. Battery light will flash green during charging.
3. Once battery light is solid green, the unit is fully charged. Charging may take up to 3 hours (using the standard charger) and up to 1 hour and 15 minutes (using the quick charger).
BATTERY UNIT:
1. The battery can last up to 4 hours on low heat setting and up to 2 hours on high heat setting.
2. The battery light indicator will turn red or green when the battery is either low, charging, or fully charged.
3. Battery runtime will reduce over time. Battery life depends on usage and storage conditions
Your Sunbeam® GoHeat™ Cordless Heating Pad has a 1-year limited warranty. If you need further assistance, we'd like to kindly request that you contact us directly to help you get to the best resolution. Have a good day!
Battery Issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery pack does not stay charged long enough and takes too long to charge
I would recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad doesn't stay charged long enough and it takes too long to charge. That is certainly not the experience we want you to have. No worries, we are here to help. Please see recommendations below.
Thank yo
1. Before first use, fully charge the battery unit/heating pad controller by connecting charger cord into the charger port and plug into AC wall jack.
Note: Charge in an ambient temperature between 41°F and 95°F (5°C and 35°C).
2. Battery light will flash green during charging.
3. Once battery light is solid green, the unit is fully charged. Charging may take up to 3 hours (using the standard charger) and up to 1 hour and 15 minutes (using the quick charger).
BATTERY UNIT:
1. The battery can last up to 4 hours on low heat setting and up to 2 hours on high heat setting.
2. The battery light indicator will turn red or green when the battery is either low, charging, or fully charged.
3. Battery runtime will reduce over time. Battery life depends on usage and storage conditions
Your Sunbeam® GoHeat™ Cordless Heating Pad has a 1-year limited warranty. If you need further assistance, we'd like to kindly request that you contact us directly to help you get to the best resolution. Have a good day!
Heating pad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my son, he said it is good but doctor told him he needs cool not heat
I would recommend this to a friendGreat idea to ease back pain!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for a family member who has back issues. He loves it and the fact that an additional battery pack can be purchased as a backup.
I would recommend this to a friendWorks as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does the job as advertised simply put, battery lasts a good enough amount of time.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive, but nice to not be hooked to a cord.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with heating pad love I can walk around with it
I would recommend this to a friendPerfect for traveling light weight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will be using for traveling. Going to Disney!!!!!
I would recommend this to a friendGet it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life saver. Had COVID and it helped keep me warm! Highly recommend!
I would recommend this to a friend- Cons mentioned:Battery life
Pass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt keep a charge and belt is not effective for a mobile person.
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for contacting the Sunbeam® Brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that the Sunbeam® Cordless Heating Pad did not exceed your expectations. This is certainly not the experience we want you to have. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Have a good day!
Just because
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She loves it and wishes we have had gotten one alot sooner
I would recommend this to a friendWire-free!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple yet it works just fine of how I need it……..
I would recommend this to a friendNot very powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warms up quickly but doesn’t really stay hot enough after a few minutes
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for reaching out to Sunbeam. We value your continued support of our products and we are sorry to hear your Sunbeam Sunbeam - Cordless Heating Pad did not meet your expectations. In order to assist you better, we would like to request that you contact us directly so we can get more context about your concern with your heating pad. We wish to provide you with the best resolution, and we are looking forward to hear from you. Have a great day!
Lasted 3months with daily use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3 months of daily use. No longer heats up..
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for contacting the Sunbeam® brand. We appreciate your time and effort for bringing this to our attention. We are sorry to hear that your heating pad is no longer heating up. No worries, we are here to help.
If your GoHeat™ Cordless Heating Pad stops working, please try the following steps to remedy this issue:
-Please make sure that you have fully charged the battery for 3 hours or until the light is solid green.
-Verify tight connection between pad and USB outlet.
-Verify no physical damage to the cord, power button, pad or battery.
-Verify that the charger is plugged in properly when charging.
-Ensure the USB power source can provide a 2A current output
Your Sunbeam® GoHeat Cordless Heating Pad has a 1-year of limited warranty. If this issue still occurs, please contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
- Cons mentioned:Battery life
Poor battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery literally lasted 10 mins on high then needed recharging! I thought perhaps it was because it wasn’t fully charged, but I fully recharged and attempted to use again with the same results.
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for contacting Sunbeam® We sincerely appreciate your time for providing us with your feedback and experience about your Sunbeam - Cordless Heating Pad. It's definitely not the experience that we want you to have.
To fix this problem, do the following to reset your heating pad:
1. Unplug the power cord from the electrical connection.
2. Unplug the cord from the actual product itself (if your product has a detachable cord)
3. Re-plug the cord into the product. Make sure the connection is secure and complete.(if your product has a detachable cord)
4. Re-insert power cord back into a wall outlet.
If these measures won't work and the problem still persists, take note that our heating pads have a 5 year limited warranty, if you have any questions about the warranty or want to get warranty service, please message us directly so we can determine the best resolution. Have a great day!
Broke after just 4 months daily use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great until 4 month mark. Fails to heat so I'm contacting Sunbeam
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for reaching out to Sunbeam®. We are sorry to hear about your experience with the Cordless Heating Pad not working. We will be glad to check for options to see how we can help you further.
As we want to hear more context of what happened to your Cordless Heating Pad and see if we can still provide you with troubleshooting, we would like to request you to contact us directly to gather more information and provide you with the best resolution.
Disappointed and Unrelieved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was delivered today, i will be returning it this week. 3 hours to charge. 2 hours of heat. It spends more time charging than offering relief.
No, I would not recommend this to a friendBrand response from Sunbeam Brand Team
Posted .Thank you for reaching Sunbeam®. We appreciate you taking time out of your busy schedule to share this with us and we sincerely apologize for any inconvenience. We'll make sure that your experience will be shared with our Management and Quality teams. We are always looking for ways to better our product and service and your feedback is an invaluable part of that process. Have a great day!