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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 111 reviews

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92%
would recommend
to a friend

Customers are saying

Customers recognize the Add-On Indoor/Outdoor High-Definition Surveillance Camera's excellent camera quality, ease of use, and effective night vision capabilities, frequently praising the crisp and colorful picture and simple setup. However, some customers found the product's compatibility with existing systems to be an issue and noted that the price point may be relatively high for a single camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-111 of 111 reviews
  • Rated 2 out of 5 stars

    supposed to be great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with 3 of the 4 cameras. All 3 would had stripped interiors. The screw would not tighten to hold the cameras at an angle. Had to go to hardware store to buy a screw that would fit and a nut to hold them tight. I ordered these to go along with the 16 channel system. I also had an issue with one of the cameras on that system. The exact same screw was broken inside the camera. My installation guy had to drill the screw out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did not work with my Lorex security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy associate recommend this camera for use in an outdoor area connected to my Lorex security system. We went through two Swann Cameras, and neither worked (no signal at all). It might be a good camera for another type of system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong ad on camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the wrong ad on camera for the system I originally purchased so I had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to clear at nite how I would have liked but as far as the price goes its pretty good

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Did not work with my security system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not with my security system. Not sure if it wasn't compatible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not do as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does great during daylight hours. I very grainy and poor beyond 10 feet at night. Crooks tend to come at night and don't pose for pictures ten feet away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is not compatible with my system so I returned it to BESTBUY.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Surveillance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic cameras, they’re reliable in most weather. Mines have been through many storms and they still are functional. Recordings store to up to a month with continuous recording as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, nice and clear video, great angle too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good quality, easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Would recommend the system as a whole, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full HD camera for Swann security systems. Built to weather the outdoor elements, even in Alaska. Solid build. Highly recommend!

    I would recommend this to a friend
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