Customer Ratings & Reviews

Hello JakeT,

Thank you for your wonderful feedback. We’re so glad to hear that the camera has been excellent for you and that the high resolution, pan and tilt features, and motion tracking are all working well to keep an eye on your toddler. It’s also great that the night vision is performing as expected.

Thank you for the tip about adjusting the live view quality. We’re thrilled that the camera is providing reliable performance and sharp video for you.

If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team

Hi MarissaS,

Thank you for your fantastic feedback. We're so glad to hear that your camera was easy to install and connect via the app and Wi-Fi, and that the picture quality exceeded your expectations. It's great to know that features like pan and tilt, two-way audio, and seamless pairing with your other Swann products are making a real difference.

If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team

Hi Danny3,

Thank you for your feedback. We're glad to hear that you found the setup easy and that the camera works well for keeping an eye on your pets. It's great that you pointed out the need for a 2.4GHz Wi-Fi connection and a micro-SD card, these are important details for anyone setting up the device. We also appreciate you mentioning that the camera is silent when moved through the app; we’re always looking to improve our features, so your input is valuable.

If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team.

Hello Jackie,

Thank you for your fantastic feedback. We're thrilled to hear that you're enjoying the camera's tilt and pan functionality, and that the setup was easy. It’s great to know that the automatic night view works seamlessly and that the camera quality is sharp both day and night. Your recommendation means a lot to us, and we’re happy the camera is performing as expected.

If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help.

Your feedback is truly appreciated.

Mary - Swann Team

Hi Mitch,

Thank you for your feedback. We're thrilled to hear that you're enjoying the clear 2K video and that the auto-tracking feature is working well for you. It’s great to know that the no monthly fees and local microSD recording add value to your setup.

We're also glad to hear the camera fits nicely on your shelf and that you're able to adjust angles remotely, a perfect setup for monitoring your backdoor with ease.

If you have any questions or need support with your system, please feel free to reach out to us anytime. We’re here to assist you. Your feedback is truly appreciated. Mary – Swann Team.

Hi Martha,

Thank you for your feedback. We’re delighted to hear that you’re enjoying your new Swann camera and that setup was so easy, even your 10-year-old jumped right in to help! It’s wonderful to know this is your third Swann camera and that you’ve been happy with them all. We love that your daughter has taken such a liking to this “cutest” one, even if it’s now become part of her stuffed animal adventures. Sounds like it’s time for that screw mounting option after all.

If you ever have any questions or need assistance, feel free to reach out to us. We're here to help.

Your feedback is truly appreciated.

Mary – Swann Team

Hello Beanbutt,

Thank you for your thoughtful feedback. We're glad to hear that the setup was easy and that you're happy with the video quality, both day and night. The Auto-Tracking feature is definitely a great tool for keeping an eye on moving objects, and it's great that you found it works best when moving slowly.

The sound detection and the ability to scan the area with just a button tap are also fantastic features for added convenience. We also appreciate you mentioning the SD card, it’s helpful for users to know they can easily add one for additional storage.

If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team

Hi Plee,

Thank you for sharing your experience. We’re thrilled to hear that you found the camera simple to set up and that the pan and tilt function has been useful. It's great to know that the video quality is clear in both light and dark conditions as well.

If you ever need any support or have questions down the line, don't hesitate to reach out to us. We're here to help.

Your feedback is truly appreciated.

Mary - Swann Team.

Hi Alex,

Thank you for your wonderful feedback. We're so glad to hear that the camera is meeting your expectations, especially with the two-way talk feature and the tilt functionality that follows movement. It’s great to know that it's serving as both a security solution and a convenient way to communicate, all while blending seamlessly into your space with its sleek design.

If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help.

Your feedback is truly appreciated.

Mary - Swann Team

Hi Mich,

Thank you for your amazing feedback. We're so happy to hear that the camera was so easy to set up and that it’s turned out to be the perfect solution for both security and keeping an eye on your pets. The HD video resolution and night vision are definitely game-changers, and it’s awesome that the motion detection, two-way communication, and adjustable sound features are all working well for you.

We’re glad the siren has been a helpful deterrent for your pets, that’s a pretty clever use of the feature. Also, adding the microSD card for photos and videos is a great way to capture and review moments.

It’s fantastic that your friend is also using one to keep an eye on her baby, sounds like this camera is versatile and meeting a variety of needs.

If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team

Hello SanchongC,

Thank you for sharing your feedback. We're glad to hear that the installation was a breeze and that you’re enjoying the flexibility of placing the camera without the need for drilling. The tilt and rotating feature are definitely a game-changer, and it’s great that you’re able to adjust the angle easily within the app.

We're also happy to know that the 2K resolution has been a step up from your previous 1080p cameras. Regarding the slight lag of 1-2 seconds, we understand how that could be a bit of a delay, and we're constantly working to improve the responsiveness.

If you have any further concerns or need assistance, feel free to reach out to us. We're always happy to help,

Thanks again for sharing your thoughts and enjoy your upgraded camera system.

Mary – Swann Team

Hi Road warrior,

Thank you for your feedback. We’re delighted to hear how much you’re enjoying the versatility of your Swann camera. It’s great to know that setup and use have been so easy, and that you’re finding creative ways to make the most of its portability, from keeping an eye on your dog and kids to using the two-way talk for everyday conversations around the house.
We love hearing how our products fit seamlessly into real-life routines like yours. If you ever have any questions or need assistance, please feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team

Hi Karenjeanne,

Thank you for your detailed feedback. We’re thrilled to hear that your security camera is working so well for you. It sounds like it’s the perfect fit for your basement/family room setup and offers the convenience you need with live feeds and alerts

We’re also glad to know the app is simple to use and that the memory card setup was an easy addition for you. It’s great to hear that the system gives you peace of mind when you’re away from home. Your positive feedback on the pricing and functionality really means a lot to us.

If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team.

Hi There,

Thank you for your feedback. We’re glad to hear that installation was straightforward and that you loved the wall-mount option, the included guide is there to make things as simple as possible, so it’s great to know it helped.

It’s also wonderful to hear that the camera operates quietly when moved, that can make a big difference, especially in indoor spaces. While night vision performance can vary based on lighting and placement, we appreciate your honest feedback and will take it into account as we continue improving our products.

If you ever need assistance optimizing the night vision or adjusting settings, feel free to reach out to us anytime. We’re here to help.

Your feedback is truly appreciated.

Mary – Swann Team

Hi Steven,

Thank you for your feedback. I completely understand that being new to a system can feel a little intimidating at first, and I’m thrilled to hear that your concerns were quickly eased. It’s wonderful that unboxing, downloading the app, and syncing your camera was so quick and easy, it sounds like it literally only took the time to microwave your lunch.

We're also delighted to hear that you’re now able to keep an eye on your grandson anywhere in the backyard and that the pan-and-tilt functionality works flawlessly. That level of convenience and security is exactly what we aim to provide for our customers.

If you have any questions, need tips, or want to explore additional features, please don’t hesitate to reach out to us. We're here to make sure your system continues to perform seamlessly and give you peace of mind.

Your feedback is truly appreciated.

Mary - Swann Team

Hello ElkeJagger,

Thank you for your feedback. We're so glad to hear that the setup was easy and that you're enjoying the video quality and auto-tracking features. It sounds like your dog certainly keeps things interesting, and it's great that you're able to capture those moments clearly.

We appreciate your insights about the delay when talking and the manual scanning. We understand how inconvenient that can be. The delay could be due to network conditions, but we can certainly offer tips to help improve the performance. Regarding the manual scanning, we’ll pass your feedback along to our team for future improvements, as we want to make sure the controls are as smooth as possible.

If you ever need assistance or have any other suggestions, feel free to reach out to us. We’re here to help.

Your feedback is truly appreciated.

Mary - Swann Team

Hello EricW,

Thank you for your detailed feedback. We’re thrilled to hear that the camera is working so well for you in the dining room, and that the preset positions and the ability to control what areas are monitored are making it super convenient for different situations. The speaker and microphone features are definitely a great addition for staying in touch with anyone at home, especially when you’re out running errands or away for the weekend.
If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team

Hi Terri,

Thank you for your thoughtful feedback. We’re delighted to hear that the camera is helping you stay connected with your little girl while you’re away. It’s wonderful that the night vision is exceeding your expectations and providing peace of mind. Knowing that our product brings comfort and connection to your home really means a lot to us. We’d be thrilled to help you set up another camera in the future.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.

Your feedback is truly appreciated.

Mary - Swann Team

Hi Pepster,

Thank you for your feedback. We’re delighted to hear that you’re loving the camera and that it’s been a great addition to your overall security setup. It’s fantastic to know the full rotation and image quality are meeting your expectations, those features really do make a difference.

If you ever have any questions or need support with your system, feel free to reach out to us anytime. We’re always happy to help.

Your feedback is truly appreciated.

Mary - Swann Team

Hi Jackie,

Thank you for your great feedback. We’re so glad to hear that the camera is working wonderfully for you as a baby monitor and that the Swann App makes it easy to check in on your little one.

You bring up an excellent point about the auto-tracking, it's a thoughtful suggestion, especially for light sleepers. The camera’s movement might unintentionally disrupt your baby’s rest. You can always turn off the auto-tracking feature in the app, so it won’t follow movement, giving you more peace of mind while your baby sleeps.
If you ever have any questions or need assistance down the line, feel free to reach out to us. We're here to help. Your feedback is truly appreciated. Mary - Swann Team