Customer Ratings & Reviews
- Model:
- SWWHD-INDCAM-US
- SKU:
- 6286339
to a friend
Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and app worked as advertised. Read the description carefully so you know what your getting in this product. I had some issues with getting it to show up in the app. The camera only works on 2.4ghtz so if you have a duel router, you need to set the camera up in the router. Once I did that it worked great.
I would recommend this to a friendGreat camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my camera love being able to see what my dog is doing when I’m not home excellent quality with live picture at all times
I would recommend this to a friendhorrible customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got kicked out of the app and called Swann, 5 days later i still cannot get in, numerous calls and waiting for call backs which never happened, no one can fix the issue, it was sent to level two support with no help, i am going to the store to get another indoor camera in place of this, lost alot of money and time, never had such horrible customer support. if you get these camera's you better hope you do not need to call.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello,
Thank you for reaching out to us. We are sorry to hear about the issues you experienced with our Swann Indoor Security Camera. There are many variables that can contribute as to why your Safe by Swann Application was closed. Technical Support can assist in further isolating the problem.
If needed, we are more than happy to move forward with a warranty claim (provided a copy of your receipt) and replace your defective unit.
Please let us know how we may further assist you,
Thank you.
Swann Customer Support