Customer Ratings & Reviews
- Model:
- SWIFI-LEAK-GL
- SKU:
- 6494949
to a friend
one of the cheapest options
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tool to prevent home damage simple enough to use
I would recommend this to a friendWater leak detector
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work good when I was testing it. Battery life is real good. Have been in 3 months. App tells you percentage
I would recommend this to a friendBrand response from Swann
Posted .Hi there fosterlinn. Thank you for your 5-star review! We appreciate you. LV -Swann Team
Best design leak sensor, but have limited coverage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sensors are very sensitive to moisture, which is perfect to detect leak. Wireless transmitters are separated from water sensor, so electronics part will never get wet, and has better WiFi signal. However, one keeps dropping offline, and other ones are fine.
I would recommend this to a friendBrand response from Swann
Posted .Hi Alexander. If you believe the problem unit has a hardware fault rather than it just being out of Wi-Fi range, please reach out to our support team and we can help arrange a replacement. support.swann.com. Thankyou. -SD, Swann Team.
Not very reliable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works intermittently. Goes offline often. May not detect a leak when needed.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello HoneyBunny,
Thank you for sharing your feedback. We are sorry you are experiencing issues with your Swann product. Please note the issues you are experiencing can be caused by many variables. For assistance with your product, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Few Functions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to sign up for extra services to get any notifications (unless you are constantly watching the app). They also don't have any other options, like humidity or temperature. I returned them.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello pschaefer121,
Thank you for sharing your feedback. We apologize if there was any confusing regarding the functionality of the Wireless Leak Alert Sensor. You can use this product free of charge right out of the box. Please note, there is no required subscription to get notifications from your Leak Alert Sensor when liquid is detected. This products is advertised specifically as a Leak Alert Sensor and we do not claim it senses humidity or temperature. Please check the link below for instructions on how to set up your sensor.
https://youtu.be/-90_OYj-iNU?si=4yvyXcNHVqbtRowe
Visit our support page, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Thank you,
LV - Swann Customer Support
Swann leak detection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is to install, great help from tech support when one wouldn't connect correctly.
I would recommend this to a friendBrand response from Swann
Posted .Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Will buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program, just make sure you have good wifi
I would recommend this to a friendBrand response from Swann
Posted .Hello Quico,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Great safety valve
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great and has saved me once alread. I keep it by an aquarium and it notified me of a leak in my pump. Saved me a big headache
I would recommend this to a friendBrand response from Swann
Posted .Hello Allen,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Works as it says
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teststed and it works as it should. It only notifies with the app though so I have to download it.
I would recommend this to a friendBrand response from Swann
Posted .Hello Great. Thank you for taking the time to share your positive feedback. We are glad to learn you are enjoying your Swann purchase. LV - Swann Team