Customer Ratings & Reviews

I love it! Easy to ride and still very easy to pedal. I sprayed the swft red and it looks amazing. I wish I had two!

Best buy ever.. my every day ride and I love it ,thanks best buy for this deal

Great purchase. Bike does everything it should and more.

As advertised great little bike my 11 year old grandson can even ride it. No complaints at all Customer Service was quick to respond

Awesome bike ! My kid love it absolutely flawless already has over 100miles on it and still work like it did out of the box

after I rode this bike to and from work, I hit the woods and got some action there too. Great e-bike!

The bike was fine when I got it. Followed instructions to a t to put together. Rode it for a few months and the left pedal just fell off while riding one day. From normal riding the pedal slot was stripped. How cheap. They sent me a new pedal and crank shaft and it doesn’t even fit. The same thing happened to the kick stand with getting stripped and falling off. The new kickstand came with screws that are too small for the spot for it on the bike. So frustrated. I need a refund.

I Ride this kind of bike going to my work,i recommend this who like purchase

Great ebike with a great price. A good beginners ebike with plenty of power.

As a kid I used to love riding bikes. I literally would ride my back at least 10-12 miles one way to visit my favorite uncle. This was before technology and before I could drive obviously. A much more simple and happier time for me. So having a new bike, only electric is amazing and fun. I know I don’t have to actually peddle but it’s 2021, so it’s fine! I feel like a big kid now I just want to wake up everyday and ride it. My 8 yr old daughter and 4 yr old son love it as well. Plus everyone likes the style of the bike. Plenty of power and the max rated speed of 20mph is true. That’s pretty fast if you ask me. Maybe I’m old now but I’d say it’s fast but fun. I drove it down the street to add air (needed) after building the bike. And it’s smooth. Tires are a little noisy but they are more for rugged and off road type biking. I only got in 6-7 miles around my housing development. I have to order bike helmets before I can truly take this out in a main roads. I love it so much. Led head lights are very bright and the red tail light it’s bright as well(safety is important). So biking at nice wasn’t a problem. I really wish this ebike had turn signals but I understand it’s a bike and not a motorcycle! Display screen is simple and easy to use. Odometer and speedometer are nice. Just read the manual thoroughly as there is a weight limit of 265 pounds with rider and other important instructions that won’t be easy to figure on your own. Brakes do squeak a little. But it’s new so I will figure that out. I drove 6 miles and it only wasted one bar. Im confident it will hit the 37 mile range advertised. Charge time was faily quick. I plan on not driving my car when I go to the gym which is a 7 mile round drip. To help save gas and the environment as well. Just wear a helmet please. Crazy drivers are out there. Swft includes all tools necessary to put together and 2 sets of keys to lock ur battery into the bike. They can steal this if you do not lock it properly! Also this e-bike might look heavy. But any man or strong woman can carry this in and out of the house or into a van/truck. Light weight study construction. This swft bike is amazing. If you have been thinking about investing in powered bikes be it for fun or to save a few bucks, then This is a safe bet. You will love this model. Please note. This is best suited for a taller males or females As this bike sits pretty high. Swft has other models better suited for shorter people. Good luck and have fun! I know I will! I can’t wait to buy L.e.d lights for the tires and/or valve caps. Lol

I really think eBikes are a great step forward in providing people an alternative to a car, while also encouraging people to get outside! So far the SWFT ZIP eBike has really delivered on both of those! UNBOXING & SETUP: - The box this thing comes in is huge! So be ready for that, but it makes sense given the bike is largely put together and ready to go for you. - On top of that, the bike comes heavily packaged which makes complete sense but just be prepared for about 20 mins of unwrapping everything and than assembly. - Which Assembly is very easy, you just screw on the pedals, attach the handlebars, and charge the battery! - SWFT says the battery takes about 6 hours to fully charge but it comes with a little juice so I just charged it for a few hours and was ready to go! PROS: - The ZIP is an absolute blast first off! Its really easy to just hop on and go, and once it gets going it really takes off! You just have to turn on the digital gauge and battery, and you are good to go. - The digital gauge is really nice! You can easily change the assist setting as well as check the battery level, MPH, odometer, and turn the lights on/off. Just gives it a nice premium feel. - The overall build of the bike is fantastic. Its really sturdy and you can just tell this is not a cheaply made product whatsoever. - The tires on it are also the real deal, nice wide tires that make maneuvering easy and give it the option to work really well if you are off-roading. - The speed on it is surprisingly great! It can get up to 20 mph in a hurry which might not seem like much but when you are a bike like this it really feels like you are going at a great speed. - The pedal assist is also a really cool feature, basically saying that if you have it turned on it will give you some juice no matter how fast you are pedaling. And to be clear, the pedal assist is different than using the throttle part of it. The throttle grip is to purely speed it up with no pedaling, while the pedal assist just gives you some additional power on top of your pedals. - I thought the seat and handlebars made the whole experience really comfortable. This eBike is built for a specific market given its design and wheel size, but it deals a lot more comfort than a traditional bike would give you in my opinion. CONS: - This is nit picking, but I wish the throttle was a thumb push design instead of a twist design. But like I said, thats just a personal preference. - The weight limit is 265 lbs which is fine but the seat is big enough for 2 people so it would be nice if it was more like 350 lbs - I don’t know if I just got a faulty kickstand, but the kickstand is just alright. Basically I have to put some pressure on the bike to kind of bend the kickstand every time and it just doesn’t seem right. BOTTOM LINE: - The SWFT ZIP eBike got me to love riding a bike again! Its just a lot of fun having that power behind you but it also provides me a lot of functionality that I can quickly take this to local stores to pick things up that I need. If you are in the market for an eBike I think this is a homerun. It offers a little bit of everything to everyone, but at the end of the day will be so much fun for anyone who rides it!

The bike came with a flat tire so cannot ride it I'll try to return it I'm sad really was looking forward to riding it to work every day

Living in Portland I’ve mostly driven everywhere, even though I have several grocery stores and restaurants within several blocks of me. I’ve had a bike, but I never rode it because riding up hills is exhausting, I worry about keeping up with traffic, I’m lazy, and riding my bike usually takes twice as long. Really steep inclines still suck on the SWFT Zip, but it solves a lot of the other issues I’ve had with taking my bike instead of my car. Riding around on it is a ton of fun and it gets up and goes very quickly without too much effort from me. It’s made me genuinely think of a bike as a viable method of transportation for me. When I received the Zip it was almost fully assembled. The manual mentioned attaching the front wheel, but mine was already attached. I just had to attach the handle bars and check all the connections and it was good to go. I’d say I had the bike itself confidently assembled in less than half an hour, including checking the brakes, etc. The battery slides on and off the down tube and can be locked in place with the provided keys.The bike has a cool moped/dirt bike look to it and the LED lights look really nice. The construction feels pretty solid, though it may be worth taking something like this to a bike shop and paying to have somebody really dial everything in. After charging the battery up I took my first test ride. I wasn’t sure what I was expecting, but with the pedal assist set to level 3 I was up to 20 mph almost instantly with almost no effort on my part. Better still, the throttle on the handlebars lets you ride on just motor power alone, which is great. The ride felt very smooth and stable on the large tires. I felt I was able to travel with enough speed that, at least in the neighborhoods and side streets I typically take, I didn’t like I’d have to worry about someone zooming up from behind me. I do think I’m just a tad too tall for this bike (6’ 3”), but I was still comfortable riding it. On flat surfaces this is a breeze to ride, but I did find myself struggling on a particularly steep hill near my house where I hoped the bike would be able to mostly carry me up under its own power. I would say with the extra weight combined with the motor assist that riding up 25+ degree inclines feels about the same as riding up on a standard bike; maybe a little bit easier. There is a gear selector, though for flat surfaces I found I could mostly leave it on the highest gear all of the time. I’ve been making short trips around my neighborhood and have not run the battery down all the way yet, but the 37 mile max range feels a bit optimistic and I imagine is probably quoted using minimal assists. From what I can tell I think I’ll see around 25 miles on my charge on the higher assist level. The LCD display lets you adjust the assist level and activate a few other features with long presses (like the integrated LED lights). It doesn’t seem like the manual lays out all the functions very well, but it was easy enough to learn through trial and error. Overall I’m happy with this bike. I don’t think it’s completely converted me, but I can see myself running little errands and picking up groceries where that would not even have entered my mind before.

I recently got the chance to try out the Swift - zip e-bike, and I must say, it’s quite impressive. The bike features a powerful 500W motor, which provides a smooth and robust ride, even on steep hills. The battery life is excellent, offering up to 37 miles on a single charge, making it perfect for long commutes or adventurous rides. The build quality is solid, with a sturdy frame and fat tires that handle various terrains with ease. The LCD display is clear and informative, showing speed, battery level, and distance traveled. Additionally, the bike comes with front and rear lights, which enhance safety during night rides. One of the standout features is the pedal-assist system, which has five levels of assistance. This allows you to customize your ride experience, whether you want a light workout or need a boost on tougher trails. Overall, the Swift - zip ebike is a fantastic e-bike that combines power, durability, and convenience, making it an excellent choice for both daily commuting and recreational use.

I was a little nervous buying this, seems a pretty unknown company, and there is a lack of reviews, but i decided to give it a go and i am glad i did. It was packed great, very well padded and protected. Puting it together was pretty painless. You just need to attach the handlebar and pedals, everything else was in place. All the tools needed are included, once you put it together you will need to fine tune the adjustments a bit. Once the battery was charged i was able to give it a try and i gotta say, I am in love. I still need to get used to the controlls and the 3 levels of pedal assist. I was worried about the max speed of 20 mph, but honestly cannot imagine going any faster for my needs. The controller was a little tricky to figure out, definitely read the one page guide to get started. Mainly confusing because there is just 3 buttons, some of them serving multiple functions depending on how long you hold the button down for. I cannot wait to take it out this weekend to really see what it can do. But for now i am very impressed.

Amazing E bike, Excellent Quality and Value , I Love it but unfortunately I'm 5.7 feet tall and the E bike very heavy and high for me , as I Saw on YouTube the Ebike very fast and amazing , I Recommend it for tall women and for the men .

overall an great purchase. the range is pretty decent and the mph is pretty accurate. the brakes however could be better. they are below average and will need to be upgraded within the first 2 weeks of purchase.

The SWFT ZIP eBike has been an absolute blast to ride! With a max operating range of 37 miles and a top speed of 20 mph, it’s perfect for both leisurely rides and quick commutes. It’s more reliable than other e-bikes I’ve tried, and the performance has been spot on every time. Plus, it looks fantastic – sleek and modern in black, it turns heads wherever I go. Everyone who sees it wants to take it for a spin! I couldn’t be happier with this purchase and highly recommend it to anyone looking for a fun and dependable e-bike.

The Zip is a great little machine! I've had it almost a month and 200 miles later the bike is a flawless today as it was on the first ride. Although it may look like an off road bike it is more of a squirrely urban scrambler that is a blast to cruise around on. Mixed peddling and slow speed riding gets well past the 30 mile battery range if you need a spare Swft offers direct fitment batteries on their web site. The Zip has fulfilled every expectation and more, no remorse, no regrets only smiles, joy and freedom...

my 1st e-bike. heard this was similar to the hurley big swell. fat tires to go over any terrain. long battery life. banana seat could use some work. 20mph and fast. overall a good purchase.