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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2526 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are satisfied with the durability, spaciousness, and pockets of the Ibex Backpack for 17'' Laptop. They appreciate the comfort and storage options it provides, making it suitable for various purposes such as business travel and college. While some find it a bit expensive, overall, customers are pleased with the quality and capacity of the backpack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,526 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backpack

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, it is light and easy to carry, with a lot of space, as a backpack for college it is impressive the amount of space for the computer, ipad, chargers, notebooks, pens, it is great, and as for traveling it has lot of space. After 5 months it is in great condition with no tears or problems, i would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Pockets, Storage

    Rated 5 out of 5 stars

    Is nick's backpack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space lots of pockets and very light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JD_loves_his_SwissGear_Backpack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My SwissGear has been a 'partner' for me for well over a decade - and it finally got so thread-bare and padding-deficient that replacement was no longer an option. It had survived thousands of jobsites and hundreds of thousands of miles traveled. The only viable alternative for me was to go with SwissGear 2.0! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets

    Rated 5 out of 5 stars

    Great Backpack!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack, very comfortable and has plenty of pockets!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase I have done.durable and good looking.Best buy even price match my product.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a excellent backpag, with durable material. Very big capacity, more exciting, it has a special back support design distributing the weight on your back and waist reasonably. So even with heavy thing in your pack, you won't feel strenuous at all.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Best bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second bag I buy, it’s wonderful last time I had one lasted me 8 years

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great for field work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a field service engineer you'll see this used all the time so I got one and it's spacious but not bulky and comfortable to wear. Price matched from online saved a couple bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and Spacious.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bag for a 17" laptop. Plenty of room for extra stuff you may need to bring along. The straps are very comfortable and I have wide shoulders. There is a bungie like suspension system that makes the bag very comfortable to wear and walk with. Lot's of places to organize your various flash drives, cables, power supply, mouse, etc. The only con is a minor one. The top near the zipper were the laptop is, there is very little protection from drops, pretty much just the fabric and that's it. Not a big enough con to drop a star though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a computer case to hold my laptop, acessories and my bibles for study. This backpack ihopds all this and mote, it is well constucted with plush internal to protect your laptop, tablet,drawawing pad and more. Just take the plunge and purchase this and you wont be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than I thought which is great because I need the space. Some rubber or something on the handle which I dont like as the pictures make it look more like metal. I dont think this will affect build quality but worth mentioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior quality with enough space to hold every accessory you can imagine. Holds a 15" 2&1 in the case in the laptop sleeve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid bag with good laptop protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid bag with large, sensible pockets and good laptop protection. Seems very tough - better than some more expensive bags (North Face in particular) I've had. Also - about $30 cheaper than comparable North Face bags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack for laptop and other items. Well made and appears to be durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pack for 17 laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this pack so I can take my 17 inch alienware laptop when I travel. It fits nicely, and has plenty of room for everything else I take with me. It's taken the abuse I give it, and is none the worse for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bag with ALL the pockets you will ever needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag exceeded the features and benefits of all the other bags I compared while searching for just the right bag. Very nice bag, you want be disappointed. Sam Slay, SPHR, SHRM-SCP SamSlay.com

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    taking this one backpacking to Europe in September. My laptop fits very comfortably. the SwissGear Ibex Laptop Backpack is also very good on the back as it distributes weight evenly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome job at compartmentalizing this thing i'm astonished on how much fits in here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet Combo notebook/back pack pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 17 inch notebook and it fits in the backpack but it's really tight to zip it up, could have made it a little taller so it wasn't so tight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable nor worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one lasted two years and the second lasted only 9 months. multiple Seams ripped (pictured) on the second one and shoulder strapped ripped from the base of the bag on the first one. Will not be buying a 3rd SwissGear product.

    No, I would not recommend this to a friend
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