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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2898 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the Synergy Backpack for its durability and ample storage space. Many users find the numerous pockets and significant capacity particularly useful, along with the excellent laptop protection and comfortable padding. The backpack's size and lightweight design are also well-received. However, some customers have noted concerns about the price and occasional issues with stitching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,898 reviews
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Bag It - All time favorite computer bag!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned after a few days in Maine, used this Wenger bag for my Dell (16") notebook PC, Lenovo (11") tablet, assorted wires/chargers and loved it! Well made, with loads of pockets, good padding and comfortable to wear on my back!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Awesome backpack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome backpack for anyone who carries one daily for work or school. I've been using it for about a year now and I love it. Lots of storage space in different , easy to acess compartments, lightweight and comfortable yet sturdy construction. Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backpack for school. This backpack has ample room for my laptop(13) and all of my notes. I have a lot of notes. At first it was challenging because of the multiple pockets available for storing items. Once I got everything sorted into a compartment it has been awesome. Then a friend visited and had the same backpack. His was 8 years old and looked as if had just came from the store. You won’t go wrong on this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Best backpack ever ever ever ever.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pack backpack ever backpack ever it’s so big you can fit everything including the kitchen sink in it it’s very durable it doesn’t break when you put a whole bunch of stuff in it just so many pockets can stay organized when you go on trips or when you’re going to school it’s great traveling or just need a backpack best backpack ever ever ever ever.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Comfy and durable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using this bag for travel. Has no issue holding tools and a computer while keeping all damage free. What's inside right now? A Chromebook for work, a 14.2" tablet, 18" ROG Stryx, chargers galore, a Steam Deck, Dualsense Edge, and power tool batteries. And it still fits under an airplane seat

    I would recommend this to a friend
  • Pros mentioned:
    Pockets, Storage

    Rated 5 out of 5 stars

    Lots of pockets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of pockets to fit everything I need I travel for work and have to bring my laptop, chargers, personal items, and i still have room for my Steam Deck would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Laptop protection, Storage

    Rated 5 out of 5 stars

    Amazing backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack for travel. Went to Japan and this was great to hold my electronics and souvenirs! Plenty of room and offers good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Pockets

    Rated 5 out of 5 stars

    Best Computer Backpack I have seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carefully looked at each of the several computer backpacks at the Best Buy near me. Although I found a couple other attractive bags I liked, this one stood out as the clear winner. Others were either poorly laid out or made of inferior materials. It was a good looking bad with the most pockets, a well planned layout, and good materials and construction. It has pockets for a large laptop and accessories, an iPAD, pens, cables, smart phone, and drinks with additional empty pockets for other things. There is one pocket in which I can still fit a full change of clothes. Difficult to find anything wrong with the bag. I've had it for several weeks now and I like it more each time I use it.

    I would recommend this to a friend
  • Pros mentioned:
    Pockets

    Rated 5 out of 5 stars

    Excellent Backpack Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent functional back pack and looks sharp as well. Lots of wonderful pockets to put all of your accessories. Its well padded therefore I am confident in feeling that everything is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Laptop protection, Pockets

    Rated 5 out of 5 stars

    Very Good Back Pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing backpack, i love it, i had two years with my backpack, i go everewhere, a lot of pockets and compartment designed to protect its contents very good for me....

    I would recommend this to a friend
  • Pros mentioned:
    Pockets, Storage

    Rated 5 out of 5 stars

    Left holding the Bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Lots of room and pockets, stands up if something flat is in the big pocket. Really am happy with this bag

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Superb Backpack for travel and tech gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb Backpack for travel with tech gear. So many pockets and spaces that are the perfect size for small clothing items, Camaras, laptops, iPads, full size headphones etc.. Went all the way to Italy with this backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Swiss gears backpack for architecture student! Very big and easy to carry on It can fits my 15.5’ laptop and so many of my architecture kits and supplies Great price with student save coupon! I am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Nice Backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backpack is nice and sturdy! It fits everything my son needs for school. He will be able to use this for years.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Strong & durable backpack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Best back pack. I like it because its very strong. Im using the old One from 6 years.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Swiss gear backpack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backpack. Bought as replacement for older Swiss gear backpack

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Awesome computer bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is really great! This is our second purchase of he exact same bag! The first has taken a "beating" and proved its quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lots of pockets along with quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bag! lots of pockets and padding. The only two things i have problems with is 1) the pad between your back and the laptop sleeve which is the rear pocket. I feel there is added stress to my electronics due to the flexibility of the rear of the bag. 2) the bottom has a movable platform to keep it upright however it fails and doesn't sit level if it's upright at all. Great backpack though!

    I would recommend this to a friend
  • Pros mentioned:
    Laptop protection

    Rated 5 out of 5 stars

    laptop bag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop protection bag I've owned . I actually took one back to kohls I had paid 180$ for and didn't compare to this bag .thanks to an employee he took care of me again .

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Well made backack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice if you need lost of compartments well made

    I would recommend this to a friend
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