Customer Ratings & Reviews

Excellent choice if you need lost of compartments well made

Purchased a similar bag from Amazon last year and probably last me about eight months. This one has plenty of compartments, zippers seem to be built well built. I have to use this bag as my “video bag” with most of not all of my video accessories are placed when I travel. Happy with the bag over all

I work in IT, and this back was the best acquisition so far.

This bag does everything I need and more Also has 2 drink holders 1 on each side

This works perfect for all of my electronics and needs

I love the bag and it's quality is great it's good for anything that can carry it as a student.

I chose a SwissGear backpack for my husband, because I have one and it has held up better than any backpack I have ever owned. His however has NOT lived up to our expectations. It's less than a month old, and the stitching on one of the shoulder straps is unraveling!! So disappointed!!

Zipper failed after 6 months of gentle office use. I like the layout and features of the backpack and it is very comfortable. Previous backpacks were very durable, but this one is not. Wenger's warranty policy says that you have to mail items back to them at your own expense. I've emailed Wenger with photos of the failure and my receipt to see if this is necessary. if it isn't, I will update this review.

It’s a little bit large, but it’s fine and use it so great

Terrible!! Quite honestly never been treated so poorly. I purchased a Swiss Army Backpack 30 days ago. The stitching has already let go and has a 3" hole in the bottom corner of the bag. I was told it is outside of the return window. I said i want to return for a new backpack, this one is defective. Was still told it is outside the return window and there is nothing they could do about it. i said this is a WARRANTY issue and was told there is still nothing i can do about it. WRONG, there is something i can do about it! I will never step foot back into a Best Buy store and will happily tell all of my friends to follow suit. I work in the customer service industry and this is the worst service i have ever received. No offer to help....horrible......BYE BYE WORST BUY!

I would recommend this backpack to anybody that needs one. For a computer or not, this backpack is the most durable toting item i have ever seen. The materials are top notch, the zippers never break, and there is no danger of the handles or straps coming off. This backpack is also extremely lightweight. It weighs about 1.5 pounds when empty. It feels like air on your back! Also, this backpack is very comfortable. The straps have a lot of padding on them, and the joint with the top of the backpack is a bungie material. So if you hit a bump, nothing gets rattled around in there. this backpack, on top of everything else, is functional. It supports a full 15 inch laptop, along with notebooks, books, etc. The 2 main pockets are very big, and there are a lot of little pockets pockets for doing whatever you want with. But wait there's more! Did I mention that you get a nice wireless mouse for next to nothing? Well you do, and it really helps when using a laptop (for obvious reasons...). BUY THIS ITEM! It does everything you could want, and it comes with a nice mouse! **PICTURES** One is a front view, and the other is an arial view ot the top zippers. ENJOY!

Only four months of use and already ripped at the pocket.

Really disappointed with the quality. Ripped Stitching less than one month into school.

As someone who's constantly on the move with a need to carry tech and personal items, I've gone through my fair share of backpacks. The SwissGear Synergy Backpack, however, has raised the bar for what I expect from a laptop backpack. It's a brilliant combination of durability, design, and functionality, ideal for professionals, students, and travelers alike. Build Quality and Durability: The SwissGear Synergy Backpack impresses with its robust build. Made from high-quality materials, it stands up to daily wear and tear with ease. The reinforced handle and sturdy zippers are clear indicators of its durability. It's a backpack built to last, ready to withstand the rigors of daily commuting and travel. Laptop Protection: The dedicated compartment for a 16" laptop is a standout feature. It's well-padded, providing excellent protection for your device against bumps and shocks. The snug fit ensures your laptop stays securely in place, giving you peace of mind while on the move. Ergonomic Design and Comfort: Comfort is where this backpack truly excels. The airflow back system and padded shoulder straps make it extremely comfortable to carry, even when it's packed full. The design distributes weight evenly, reducing strain on your shoulders and back, which is crucial for those long days of travel or commuting. Storage and Organization: The Synergy Backpack is a marvel of organization. With multiple compartments and pockets, it offers ample space for not just a laptop, but also for tablets, books, accessories, and personal items. The quick-access pockets are perfect for items like keys and travel documents, making it highly functional for everyday use and travel. Aesthetics and Design: The backpack's design strikes a perfect balance between professional and modern. Its sleek black exterior with subtle SwissGear branding gives it a classy look, suitable for a range of settings, from business meetings to casual outings. Overall Experience: The SwissGear Synergy Backpack for 16" Laptop is a testament to SwissGear's commitment to quality and thoughtful design. It's not just a backpack; it's a mobile workstation, a travel companion, and a daily organizer all rolled into one. Whether you're a student, a professional, or a traveler, this backpack caters to all your needs with its exceptional protection, organization, and comfort. In conclusion, the SwissGear Synergy Backpack is a top-tier choice for anyone in need of a reliable, stylish, and functional laptop backpack. It's an investment in quality and convenience, making it a highly recommended product for its unparalleled functionality and durability.

This is a great quality bag. The bag has many compartments and is well padded inside. There are also multiple pockets outside of the bag which I really like. Although the bag is on the pricey side, it is well worth it as you know this bag will last for years to come.

The swissgear synergy bag is very good quality. It has very soft padding for keeping your laptop safe and other pockets that work great for safely holding other devices you might have. The main storage compartment has a lot of space. There are pockets all over this bag for organizing your stuff. The carry handles and zippers are very strong. The bag feels comfortable on your back and the shoulder straps dont dig into your shoulders. I am impressed with the design and layout. Overall the bag has plenty of space, feels comfortable, is very sturdy and built to last. If I lost it I would buy it again.

Played with a half-dozen bags before settling on this one - the combination of smart pricing, great flexibility in the design, easy-operating zippers and TONS of storage made for a irresistible package. Transporting a pricey laptop always makes me a bit nervous but I have zero doubt this thing could take a hit and keep a compuer perfectly safe. Smart pockets abound and if anything, there's almost too many options as to where to put stuff - I can already see myself forgetting ehat I put in which pocket or sleeve. But that's a much better problem to have than having everything smashed together into a cluttered mess. Great design and expecting a lot of years of use out of this highly-touted brand!

I had never owned a backpack before, but needed one for college. I had looked at several in the stores over the months before buying so I could get an idea of the features I would like best. I found this one in a Best Buy and after reading all the reviews online, bought it. I am very happy with it. It has plenty of storage and pockets for everything I need to carry. I use a 13" laptop with a sleeve, and it fits in the bag easily. I don't have any of the problems I read about with the Velcro that secures the strap that closes the laptop compartment. I have no fraying, and have been using the backpack for over 6 weeks now. It is very comfortable to wear. It DOES have a luggage strap, although one review I read said it didn't. Love the strong wire handle. Love that there are two pockets on each side for water bottles, along with deep zipper pockets behind them. It does stand up on its own, which is nice. Generally, I can't find any fault with it. I am glad I bought it and take pleasure in using it everyday. I did look at the larger Swiss Gear backpack, but it is made for larger laptops, and I didn't need anything as big as that. Has plenty of space for pencils and pens, calculator and other accessories. I am very happy with my choice.

I use my backpack as a container for everything I might ever need. This fits the bill. I already owned one and bought this as a backup because everything I like that works seems to be discontinued. I've had it for over 2 years and it's still perfect. I use it for protecting my ipad in the laptop pouch and it has a small padded zipper pocket that I keep my iphone and ipod in. There are enough pockets for everythingyou will carry.

Great Backpack with more pockets/slots than any other backpack that I have ever owned. All of the pockets allow for a lot of organization! Also great protective padding for laptops.