Customer Ratings & Reviews

Dope, pokemon coming with it is great. Excited to play.

Amazing console and awesome game, really enjoying it!

Love the system and the game that came with it, high quality, and a bargain price

I have had such terrible experience trying to buy products from Best Buy this year. Multiple bugs in their ordering system that didn't allow me to preorder products the second they were available to preorder. After a bunch of other products I tried preordering, I finally was able to preorder the switch 2 pokemon bundle. 3 months later when the product is ready to be shipped, Best Buy loses my package, and the support team will not replace my product. They are just fine sitting on my money and not doing anything nor alerting me that I won't be receiving the product. The support team is literally worthless, and it is not their fault, Best Buy doesn't give them any tools for them to do their job. How am I not getting a gift card for all the time they have wasted or even a gift card to cover the increased price of them wanting me to buy the bundle products individually which are more expensive. Absolutely 0 help. I will be bringing up in conversation whenever I can of how bad Best Buy is.

Quite possibly the worst purchase ive made in years. They promised a new powerful switch. Its not even close to what the steam deck can do performance-wise. It's running on what seems like 7 year old hardware, if you play switch 1 games undocked it is horribly blurry and about 480p. Their library is abysmal, the performance is trash. I will be returning this and getting a steam deck instead. This is NOT worth the money. Not even close. Before you buy this, let them realize its obsolete to literally every other handheld, and release another version. Because this console is pathetic.

Got sent the wrong item. Was told I could get the item I ordered for pickup but now they say they don’t have it in stock. Waste of my time.

Honestly was on the fence about getting one but after using it for a good while i love it. The screen is huge but feels like its built with quality in mind. The only real complaint i have is the price but other than that the features and performance on it are solid.

Ohhhhh awwww what an amazing game and system totally worth it

This is a freaking awesome thing that I’m holding in my hand