Customer Ratings & Reviews
- SKU:
- 4081923
Customer reviews
Rating 4.7 out of 5 stars with 1931 reviews
(1,931 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the T-Harness Bundle for its overall performance, ease of installation, and compatibility with various vehicles. Many users find the connectivity seamless and value the remote start feature. However, a few customers have reported issues with radio reception.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Speaker Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had delays with the process due to poor customer support. I was disappointed in the whole customer process and its entirety. There is a lack of communication from the person doing the install and because of this it took us almost 4 weeks to get the item installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not need the service, was not refunded for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need the service, was not refunded for it after I decided to install myself instead of having the geek squad install my stereo in my vehicle this was a five dollar miscellaneous charge for shop supplies, and nobody at Best Buy ever touched my vehicle
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad installation terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service at Best Buy!! Not friendly, no communication, had appointment scheduled only to find out they messed up!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technically wrong part order by Best Buy salespeople
No, I would not recommend this to a friendRated 1 out of 5 stars
remote start system ca
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hanging install remote start system car. Two time fixed but still hanging
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't know thier products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff and installation department do not know thier products are not at all helpful. 2 months to get this pos car starter installed can't guarantee that it will work
No, I would not recommend this to a friendRated 1 out of 5 stars
Ehh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very nice and seemed very knowledgeable but yet left a wire hanging out of my dash and my steering wheel controls no longer work when they specifically told me they would.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apon arriving for an appointment for insulation after waiting 2 weeks, I was informed teck was no longer there. No phone call, nothing letting me know this. Took off work for this.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate you letting us know about this experience. We certainly would expect our customers to be contacted if there was anything preventing an installation from being completed. Please feel free to speak to your local store manager to works towards a resolution with this issue.
Rated 1 out of 5 stars
Terrible job
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my radio but the speakers ever worked right. Only the speakers in the back of the car work. They do not know how to install car speakers at all.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We're sorry that your speakers aren't working. All car electronics services come with a lifetime warranty of workmanship, so if you bring your car into one of our stores we should be able to set up an appointment to get it worked on.
Rated 1 out of 5 stars
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote start had to be removed from my car because it started to burn.
No, I would not recommend this to a friendRated 1 out of 5 stars
5 weeks past original appt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store rep screwed up the install location and now am waiting an additional 5 weeks to get it installed. I'm sure the install will go well if I can ever get it done
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to reach out with this concern. We know waiting five weeks for an install is never ideal, especially when it's due to a mix up that was out of your control. That certainly is not the experience we intended to provide when you came to us for an installation, so I'm truly sorry to hear about this delay. For support with this, please work with your local store that is performing the install or call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Did not get it done.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a schedule apt and they changed my appointment for 2 months later. If you cant handle a schedule, why should I think they can handle my car.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when appointments are not readily available. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Car alarm and starter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The car alarm and starter worked both great together for the safety and for all around usage especially in the winter time for my car to be warm before I approach my automobile.
I would recommend this to a friend Rated 1 out of 5 stars
Don’t let them install anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy technicians SUCK NEVER LET THEM INSTALL ANYTHING ON YOUR CAR
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad cancelled all 4 appointments and never installed. Next available appt is 2 months from now! In 2021.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor poor poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service experience I have ever experienced, would not recommend a remote starter install at Destin Florida location
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience at the best buy on Belmont in Chicago they gave me a quote and the day of the install the installer was trying to sell me more parts
No, I would not recommend this to a friendRated 1 out of 5 stars
Wtf!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is all in my face! No fade or balance. Gotta lot of mumbling but no solution! Will return when I can to see if I can get some solutions!!
No, I would not recommend this to a friendRated 1 out of 5 stars
car light install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the worst work ever broke all clips to my bumper.deep scratches put on bumper had to pay for all work to bee done over and paint and all clips
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer had no idea what he was doing I had to redo everything myself and when asked for a refund they said no never again
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your comments. Certainly what you have described is not the excellent service we strive to provide and we apologize for your having to cope with such circumstances. If needed, for further support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.