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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 144 reviews

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94%
would recommend
to a friend

Customers are saying

Customers admire the Microsoft Lumia 635 4G's affordability, ease of use, and excellent battery life. Many appreciate its intuitive operating system and helpful features like Cortana and GPS. However, some users point out the lack of a front-facing camera and limited app selection as drawbacks. The phone's lightweight design and sizable screen also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 144 reviews
  • Rated 5 out of 5 stars

    my great the fist touch green phone nokia 635

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never touch green phone before . This is the first phone nokia 635 I very like excellent phone and like to do recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Operating system, Price
    Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    Good phone, but be aware of its limitations first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off with bads: - No front facing camera. Essentially no selfies. - Rear facing camera is just so-so. Goods: - Inexpensive phone. - Surprisingly, windows phone is very usable. Syncing between computer and phone is very quick & fast. - The volume of speaker as well as audio connection is good. - Phone clarity is good and screen is very responsive (no delay). - Light weight compared to many, good sized screen. My main purpose of this phone were basically phone, audio player, camera and for internet. Other than the camera part, all others I mentioned are excellent. I wish it had front camera & better rear camera, but still great for the price I paid.

    I would recommend this to a friend
  • Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    No front camera, but it's better than an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I discovered there was no front camera, I was extremely disappointed. I tried to take a selfie with the back view camera though and it came out way better then I thought it would. So, I decided to look at the other features and determine whether or not this was a good deal. After looking through it's many features, I loved this phone and didn't care about the front camera anymore. This is a truly unique phone, as many of it's features are different than a normal phone. For instance, I liked the way the home screen is set up, and though the pessimist would say it's unorganized and apple's is better, with five minuets all the frequently used apps could be arranged into one of three sizes, all where you want it to be. I loved the screen, which is bigger than most phones, including the iPhone 6. I noticed how a lot of the games that cost money to get on the apple devices, such as monument valley ($3.99 on apple) were either free or cheaper on my Nokia Lumia (only $.99). It has more storage than an iPhone and I love the setup. I'd let my friends know for sure that this is the phone they should get.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    Great phone for the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow runs everything faster than a higher end Windows Phone from last year,iPhone or Android. Could use a better camera, but pictures come out pretty good in low light due to the sensor even though it doesn't have a flash, which would be nice as well a front facing camera, which I personally don't use much. Love that I have a ton of storage with the addition of a 128GB micro SD card. Phone is backed up to the cloud so I won't loose anything if I lose the phone or if it breaks, which doesn't seem like the case. Windows 8.1 and Cortana work great in the car. Can't wait for Windows Phone 10!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Nice upgraded cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nokia Lumina 635 is a nice upgrade for people who don't need or want all the bells and whistles. I upgraded from a Nokia Flip phone and this new phone is easy to handle, light weight and fun to use. The battery life is pretty good and I like the Windows 8.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Best Budget Windows Phone Right Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know too many people who actually use windows phones these days. They're mostly too large, too expensive or have some sort of other limitation. True, it's Windows fault for their poor apps market but this phone will make the most of it. It's lightweight, takes decent photos and is quicker than then 520. Fun to use, cheaper than an iphone and sturdier (and smaller) than your samsung galaxy s38938.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its perfect for budget windows phone. It doesn't come with front camera unfortunately. You can't compare with flagship phones. It gets the job done. Perfect for back up phone or phone for your kids. If you are not in rush, it will go on sale once in a while, so you don't have to pay full price. I wished windows had more apps like iOS or Google play

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Excellent Phone at this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone at 70$ and found it really worth it at this price. If you are finalized to buy windows phone then this phone is good choice because decent screen size, good processor speed and good camera at this price. Mejority of widely used apps are present in windows phone. But if you are app fanatic then android phone is better choice.

    I would recommend this to a friend
  • Cons mentioned:
    Front camera

    Rated 3 out of 5 stars

    Decent Basic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works fine for calls, texting, browsing, e-mail, etc. Reception is solid and calls are clear. However, there are several shortcomings in the device. Mainly, the 512MB of RAM is just not enough. If you run several programs, you will likely be logged out of some of them when you return. Yes, the 512MB is in the spec, so I'm not taking points off of the review, but if you are a multitasker, or if you want a flash for photos or a front-facing camera, you should look elsewhere. If you want a solid, basic phone for communications, it's a good choice, particularly when sales come around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone really is faster and more responsive than the Nokia 521 that I had prior to this. I debated upgrading but I'm so glad I did! I had a hard time using facebook and other apps when 4G wasn't available on my Nokia 521 but not with the Lumia 635 since it has LTE. Even though it's advertised as a pay as you go phone I use mine on my regular plan with the rest of my family. A lot of people (including my kids) complain about the apps that are available for Windows phones, but I've found Facebook, Pinterest and other cloned apps that work pretty well. I do wish there were more apps but the ones they have are good. You just have to try a few to find one you like. One thing I don't like is that the camera button is no longer on the side of the phone. I've pinned it to start so I can get to it easily enough though. I like the larger size of the phone and my daughter loves the Lumia Selfie. All in all this phone does what I need and I don't see a reason to spend hundreds of dollars on a more expensive smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    For the Money It's a Winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom, who is not great with tech. She figured this phone out pretty quickly and when i was playing with it, I was pretty impressed. Kind of like Apple, easy to use, not too customizable but thats good to keep her from getting confused. I'm an Android guy, but i'd consider this if the app market were better. its terrible now.

    I would recommend this to a friend
  • Pros mentioned:
    Operating system

    Rated 5 out of 5 stars

    Phone is better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew Window phone has improved so much. I love the cortana feature, can't wait for the Windows 10 update. Overall this phone has surpassed my expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my second phone. I find this phone to be adequate for beginners like me as I do phone calls, web surfing, and, social media on the go. The fact that the phone has Cortana (Siri like) features and an expansion slot for additional memory is a welcome addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    GREAT PHONE, EASY TO SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, easy set up, loaded my sim card and memory card ... and it was ready. Easy transfer. Good camera but no flash. This is an excellent windows phone and was very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Operating system

    Rated 5 out of 5 stars

    Great phone for newbie smartphone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...Easy to user. Equipped with Windows 8..all together a great phone to have wouldn't trade it for anything, well at least to the new one comes out!!!

    I would recommend this to a friend
  • Cons mentioned:
    Front camera

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, but lacks front camera and lte speed. the RAM memory is also light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good, Simple, Ease of Use, and Un-Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, Simple, Ease of Use, and Un-Expensive Work for AT&T ad T-Mobile

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent phone,easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,very light and easy to carry,fast and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great entry level windows phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale prices of you are patient. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality at a great price! My husband is very happy with this phone. He would recommend it to anyone looking for a smart phone that didn't want to spend a ton of money.

    I would recommend this to a friend
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