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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 27 reviews

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74%
would recommend
to a friend

Customers are saying

Customers appreciate the surprisingly excellent battery life and the reasonable price of the phone. However, some customers have expressed concerns about the lack of a flash for the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Keyboard
    Cons mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Good semi smartphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this phone for a week and I am very pleased with it. I bought it because I didn't want to renew my contract yet and the andriod prepaid phones all have too small of a screen for the price. I didn't expect much from this phone going in but after using it I am very happy with my purchase. It doesn't feel extremely solid in your hand but it doesn't feel cheap either. Web browsing is limited but good enough for checking email and weather. I was shocked to find out that you CAN go on youtube and watch videos. The music player is great, call quality is awesome, keyboard buttons are easy to press even with larger fingers. They only drawbacks are the vga camera and the cover over the micro usb port/sd card slot can be difficult to open. Overall I think this is a good basic phone for people who want to do more than just make calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beginner phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great beginning windows phone for the entry level user.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stops working if you look at it wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was limited on money, but its horrible. If you even bump it, it'll stop working properly. I would but another one, but I cant afford another T-mobile phone. The next closely priced phone they have is $30 more but not worth it, I've seen them all returned to Best Buy. The next priced one is so expensive, is certainly not an option. T- mobile needs more options of better quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a good phone. Died quickly and wouldn't hold a charge. Maybe I just received a defective one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great messenger phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Easy to use. U can download apps to make it personal. Nice weight. I dont care for the camera doesnt take good and no flash. Great battery life excellant for hearing on loudspeaker and music. Cant find a decent case at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use
    Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This is a great phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone. Plus since its a Nokia u can tether with it without any extra cost to you. Its not great in the bright sunlight u cant see the screen well but otherwise it has great calling clarity, you tube when you are bored and really surprising the battery life is excellant. No its not a smart phone but my goodness I have an ipod touch what do i need the excess for? I recommeneded it to a co worker and I have never done that since back when Sidekicks were a hot phone and he positively loves it also i have small fingers but for those with big fingers they will be happy with the ease of texting use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    As a replacement phone it gets the job done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Nokia as a replacement phone after breaking my HTC smart phone. The features on this phone far out paced my expectations and it is actually a great phone of the price. Functionality, ease of use (minus the tiny keyboard) and more applications than I expected earned the Nokia X2 a thumbs up. Its no smartphone, but in a pinch or for a accident prone teenager I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the X2 to use with my existing cell account. Works great. Nice screen. Pretty easy to navigate. Good sound quality whether on speaker or not. Great battery life (but i do 95% calls and texts) not much media or data use. Only negative would be the camera. Not the greatest but cant expect too much at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone, no modern-day features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nokia feel very solid and has a good battery life. The operating system is adequate but nothing compared to android or iphone. The mp3 player is basic, the sound is poor. Surprisingly, you can only set up one single alarm, I have double checked and yes only one alarm. If you are like me who likes to set up different alarms on a phone, then keep in mind this nokia cannot do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    GREAT PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the phone is excellent. The pictures it takes are clear. I have had a problem using it on my bluetooth car radio in a 2011 Tundra. Otherwise the phone works great, the internet connect is good. I would recomend it . The keyboard is easy to use. The phones with the touch screen never have worked well for me. This is why I choose a phone with a keyboard. Nice full size screen also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old man (65) gettin to know digital

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I'm 65 yrs. old, decent eye sight, ride a big scooter for daily transportation, and have a small pet sitting business. My wife wanted me to have something (?), so I started lQQking. I spoke with people in restaurants: Jack in the Box, McDonalds, Topz Burgers, Ruby Tuesdays; salons; and grocery stores. The census was either T-Mobile or Verizon, Virgin Mobile was a close 3rd. I found Jeff at the local restaurant and he buys old Apple items and re-furbisheds them and sells them. His business in cpu, software, tech stuff. He has to use a certain techie phone for his work; however, he knows all about data streams - flow - Mega GIGS - etc. We weaned it down to two products and the Nokia X-2 was what I decided on after some hands on at Best Buy in Pineville. These folks were very PATIENT with me and my many visits!

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every cell phone that I have owned has been a nokia so when I saw this phone I knew that I had to get it! This phone is a definite upgrade at an affordable price! The pictures are not bad once you put the self timer on. You can browse the web and the communities bar lets you log into facebook and twitter. The best thing about buying this phone from best buy is when I want to upgrade in the next 2 years best buy will buy it back from me, which is great! I definitely recommend this phone, you will look like you have a blackberry without having one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive phone. It takes 3 hours to charge completely but definitely worth the wait. I don't have to charge it everyday; probably because I don't use the web or have music stored. Picture quality is o.k. Tones are definitely not of my taste.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 5 out of 5 stars

    It's perfect for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my needs, this phone is perfect. Having been an iPhone user, I do miss the apps, but this phone is great for texting, and you can do minimal web surfing. The sound quality is really good, and I think the size is ok. Some people may thing that it's too big, but if you are used to the iPhone/Samsung Galaxy, this is not bad at all, and is smaller than the Galaxies. Overall, I enjoy this phone, although it's basic.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    very nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the amenities i need , keyboard which is very important to me, i have a very difficult time texting on the number pad , text feature , message inbox . Made well very durable, really no complaints. I definately would purchase another.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 2 out of 5 stars

    This smart phone is not that smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone recently and I am greatly disappointed. It has a poor operation system, it is very hard to navigate the internet with this phone. It might be ok if you only care for e-mails and social networks. It is actually pretty good for that. Texting is pretty cool too because it shows the messages as conversations. But again, browsing the Internet is no possible. You need to know the address you want to look for, but you can't do searches. Also, the scroll key may look like the Blackberry's, but it is not as efficient, it neither reacts to touch, but to pressure. The volume when you use the earphones is rather low, and if you are in a phone call and need to use a touch tone number, you'll have to go through a couple of steps in order to get it. It is also rather big for such a small screen (a bit bigger than a Blackberry.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after i had my alcatel sparq and accidently broke it, i bought the Nokia X2, and to my surprise, was a lot more than i thought it would be. Its got a hell of a battery to it, it lasts me about a week with typical use, light texting, and a couple calls per day. Call quality is great. My phone has been dropped in a creek (accidently), hit the pavement about a dozen times, and its been knocked off my desk at work quite a few times as well. It doesnt break, it still works like brand new. Its got more memory than you'll ever need. Its easy to navigate through too, after you are used to it. about the only downfalls i see to this phone are, sound quality (playing music, etc# is pretty cruddy, #sounds very tinny#, and the keyboard shows signs of wear too quickly. #the black tops of the keys are chipped and letters are almost worn off, and im not real big with texting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great semi-smart phone for a kid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 10 y.o. daughter. Her needs are light - some calls to family, a few texts. Actually has far more features than she needs. Even though she has a iPod Touch, this is still a pretty creditable music player.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i first got this phone i thought it was great now its okay, memory is bad you cant have no more than 2gig memory card in this phone if you have more it strews up the whole phone, , it freezes up if you text to fast it lags, and the buttons are stiff and sticks, many times i have push the buttons twice for a letter, this phone is good only for calls only its clear and crisp, the camara is good , if your looking for a good texting phone dont buy this one you will be disappointed,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    It has a great camera and also It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem that I saw on this phone is just the connection's problem, but it still a good phone for other things( such as camera, internet, good life of the battery. Thanks

    I would recommend this to a friend
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