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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 3.3 out of 5 stars with 6 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Battery life, Price, Screen

    Rated 5 out of 5 stars

    TCL phone has ything you'd want... and then some.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen, excellent battery life, excellent craftsmanship, excellent cameras. Feels good in hand and pocket, performs really well in every single way. I like it a lot more than my previous phone (Samsung Galaxy) and it costs half the price. Plus an IR blaster? 5/5 TCL wins

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Overheating

    Rated 1 out of 5 stars

    This phone was a mistake.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's too many hardware and soft work glitches for this to be a functional phone. Even a child. Would have issues with this because of the overheating issues. Not to mention the horrible customer service through Best buy. And a waste of money on geek squad when they don't really know anything.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Refund process

    Rated 1 out of 5 stars

    THE WORST BUYING PROCESS EVER.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the phone worst buy told me a story that they had the phone but didn't have it an it was no longer available it took me 2 months to finally get a refund an get my money back this was the worst buying process i have ever had be careful buying from worst buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functionality
    Cons mentioned:
    Brand recognition

    Rated 4 out of 5 stars

    Great phone for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works well, but T-Mobile doesn't recognize brand or model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TCL pro 20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound and Display ,I just have a hard time finding a good screen protector for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 20 PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife's new phone happy wife...just as good as Iphone OR Samsung

    I would recommend this to a friend
  • Customer reviews from tcl.com

    User rating, 4.2 out of 5 stars with 5 reviews on tcl.com.

    See all tcl.com reviews
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