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Customer reviews

Rating 4.6 out of 5 stars with 35 reviews

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89%
would recommend
to a friend

Customers are saying

Customers find value in the product's impressive cooling performance, which is frequently highlighted as a standout feature. Additionally, users appreciate the straightforward setup and installation process, noting that it is easy to use. Overall, the feedback indicates a high level of satisfaction with both the functionality and the user-friendly design of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and love how easy it is to move around. This is the 2nd one purchased from bestbuy within few weeks. The service at bestbuy was great. Not giving review to just enter in sweepstakes but I believe store owners and managers should be aware of how their customers like their products that was purchased and how well their employees interact with customers. Was easy quick purchase no wait. Quick and out which is great because my father was with me and he’s on oxygen so we value the quick in and out service.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MADELINEW, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Ease of use

    Rated 5 out of 5 stars

    Excellent standing AC Unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this 350 sq foot model - and it successfully cooled a cathedral ceiling room way bigger when it was 98 F outside. Super easy set up and easy to drain unit. Highly recommend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DJYS, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Ease of use

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, refreshes and cools a medium-sized room in the middle of summer, easy to install and compatible with Alexa.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JORGED, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance, Ease of use

    Rated 5 out of 5 stars

    Floor smart ac unit TCL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of this unit, keeps bedroom super cool, very easy to empty excess water. Highly recommend to ourchase

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Lovemyearbuds, Thank you for sharing your feedback. Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. For added convenience, this model can also be connected to the TCL Home app, which allows you to control the unit using your smartphone as an alternative to the remote. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Portable air condition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air conditioner was great cooled down the room very quickly my only issues that it was a little loud

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SurajS, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Works well for tall sliding windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall I do wish the dry function worked a bit better I feel like the humidity in my room goes up most of the time when I turn it on. The cooling is pretty good as long as you size it to your room. Mine is a little oversized which is nice since it helps cool the hall near where it is as well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AllisonR, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL has become a premium feeling brand in recent years and so I specifically wanted this item after I upgraded my LG TV to a TCL TV This product feels premium and works really well very cool and works much better than my window unit did

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ClaytonB, Thank you for taking the time to share your feedback. We're thrilled that you're enjoying your AC so far! Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Just What We Needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our AC was out and we needed a quick fix while waiting for repairs. This unit cooled the family room during the day and 2 bedrooms at night. For the price, this unit is highly recommended.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bo2707, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    GREAT UNIT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this portable unit! Cools efficiently and the dehumidifier is quite an added feature!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi GREATPHONE, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Room Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is keeping the Bed room at very cool temp during the day and night, We are in our third day of 90 plus temps feels like over 100F

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LongWaitTimes, Thank you for sharing your feedback. Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. For added convenience, this model can also be connected to the TCL Home app, which allows you to control the unit using your smartphone as an alternative to the remote. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    TCL ac unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good. Keeps my room nice and cool during the summer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CHRISTOPHERG, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my 1700 square foot house cool even though it’s 100 degrees outside.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JAMESS, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, been using it for a month and works really well.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SAVIO, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Excellent cooling performance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am incredibly happy with this TCL portable air conditioner. It cools down my room remarkably fast and isn't overly loud. The smart features make it super convenient to control right from my phone, and switching between the AC and dehumidifier modes works seamlessly. Highly recommend it!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JoseV, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great Ac for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an large attic bedroom with no ac, cools my room to the point its cold

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Stretch, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Best Buy Employee

    Rated 5 out of 5 stars

    Affordable and does the job

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit skeptical but it definately works well. The remote has a "follow me" feature which will tell you the temp in the area the remote is in and will keep the AC flowing to help reach temp where the remote is not just around the unit itself. Pretty dope.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Nash, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job cooking and easy set up and installation

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DAQUAND, Thank you for sharing your feedback. Our AC units are designed to help you beat the heat, offering quick and easy setup, user-friendly operation, and a comfortable environment. For added convenience, this model can also be connected to the TCL Home app, which allows you to control the unit using your smartphone as an alternative to the remote. We hope your TCL AC continues to keep you comfortable all season long! Thank you, Liz TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Smart Portable A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks the room fast and inexpensively. I highly reccomend.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi DANIELC, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Ac unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps half the house cooled down. Not loud at all.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gwheel, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Cool Slumber

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just works to keep the master bedroom cool on hot, humid days and nights. I wish there were a better way to remove the condensate water except by a bucket of water poured into the toilet several times a day.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HUBERTS, Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Alison TCL Customer Support