See more imagesMyTCLneedsTLC Posted
Within a week of having the tv, I noticed several issues. The remote was lagging when searching Netflix. The sound and volume is not the best. I constantly have to locate the remote to turn the volume down and up between programs and ads. Supposedly on a community forum, the solution was to choose “leveling” volume option, which is not an option on my tv. I contacted TCL and I was given the unplug and reset steps. The tv stays in standby with the light still on when you cut off the tv. The picture quality is okay, but the sound options are not the best. Maybe it’s because they want you to buy their sound bar. The tv manual is not very helpful. A number of times in it they state not to return to the store. I am currently in back and forth emails with TCL Support. They want me to submit a warranty claim but I am still in Best Buy’s return time. Sounds like to me they want me to box it back up and return to Best Buy to purchase another brand tv. I really wish I didn’t have to box it back up.
Posted
Hello,
We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
ElisaL Posted
I’ve officially had it for almost 2 years and it is absolutely great! A Roku tv honestly makes everything easier and more accessible
Brad Posted
I have had several of these TCL's over the last several years and they are great. This tv is just the right size and the roku feature is awesome. Easy set-up, great picture, I dont know how you beat this for the price.
Hawkspire Posted
I like TCL TV's a LOT. They may not be the "top" of the line for televisions but the majority of them have several HDMI ports and also component type connections. This is very important to me since I have numerous gaming systems, a regular VCR and several types of DVD and Blu Ray players so having the additional ports is super helpful. I also have an array of splitters for HDMI to isolate DVD/Blu Ray on one, six gaming systems on another and so forth. For the money TCL makes a really good product that is way more adaptable to 'other' type connnections. I don't know if the more recent versions are the same but I do know this is an important factor for me when buying a television.
Shiopinioncounts Posted
I have already owned another TCL and I went for this again. And again I am super happy with the clear pictures, good sound and easy to use. I specifically wanted a Roku TV. The display is light weight. I just love it.
AJSpark Posted
Really good picture but can't get it quite bright enough for me; perfect size, easy to set up. Remote is tiny and the volume/mute buttons on the side are annoying. But I love the TV in general.
DarkoA Posted
This tv has all the feature you’d want from a smart tv. One feature that was a surprise is that you can control simple commands via a google home (on/off, volume control). The one gripe I have with the tv is the remote. It needs backlit light to be able to see the buttons at night. Picture quality wise, you are getting what you pay for. A sub $300 4K tv is only going to have as true a color as it can. If amazing picture quality is what you are after. You need to spend some more. This makes a great bedroom tv for kids.
Colonel Posted
This 4K UHD Smart TV is by far top of the line...for quality, easy of use; colors; and terrific price. Right out of the box easy set-up. Roku Smart product outstanding. Highly recommend.
cynB Posted
Really nice TV. Set up was very easy. The picture is good, sound is good. The only odd thing is that the remote has to be aimed directly at the bottom center or it doesn't do anything.
Dirty Posted
TV is outstanding. Blacks are dark, no shadows, and color is magnificent. You just need to google this TV version and how to get Best picture and there are a couple of guides that tell you what to do. I think most people that dinged this are watching it through a 1080 HD cable or Satelite box. Sure it is not as sharp. When I watch 4k shows with Amazon, Netflix, HULU, Disney+ and other streaming services that have 4K the picture quality is superb. A lot better than the 4K Vizio we have in the Family room. I would have given it 5 stars, but the remote is not the best, and that is not TCL's fault, but rather ROKU.
Paul Posted
Bright clear HD/4k picture. Tremendous value. Roku is simple and easy to use for all streaming needs.
BBshopper Posted
This was purchased for use in a bedroom. It is also connected to DISH. It was a very good purchase. I'm also thinking of possibly connecting some game consoles.
jporzio75 Posted
I am really happy with this TV. This is the second TCL Smart Roku TV I have purchased and I have no complaints. I upgraded to the bigger screen last month and it's perfect for me. I wanted a bigger screen but something that fit a small apartment, the 43" is perfect. I love how easy it is to set up and navigate, I have Comcast/Xfinity and had no issues. The picture is perfect, the sound is great, and I love the easy access to Netflix, prime video, etc. I highly recommend this TV and I would absolutely buy a TCL TV again. This is an excellent TV for the price.
Ceci Posted
Great purchase. TV has excellent picture and sound, easy access to several apps and ROKU free TV channel. The price was very reasonable.
Kristi Posted
Bought as a gift for my mom, She never had a smart TV before. The price and quaility were better than I could have hoped. Easy to use.
jhdz Posted
My daughter purchased this for her bedroom and its the perfect size. Very lightweight love the roku option.
Techman Posted
TCL 4K 43 inch Roku was the best idea ever for my wife and me for cutting the cord permanently . The apps are easy to use along with customization for anyone for their use. I have my ethernet cable plugged in directly to the tv. Simple instructions for setup the picture quality for this 4K 43 inch is incredible . The sound quality you can add as well to your liking like if you have a soundbar and subwoofer. You have plenty of options when you hook up this TV to your liking for streaming.
Chelsea Posted
Very nice picture.The price makes this a great buy.Using the remote to control the functions and move through the options is quite simple.
ceng1 Posted
Easy to set up once I figured out the settings. Love that Roku is built in. Picture, sound and Roku plus great price makes this a winning TV
realEmotion16 Posted
Five stars for being an easy to use, brilliant quality 4K Smart TV for anyone looking to upgrade while taking price into consideration. Also, it picks up a strong connection to the hotspot much better than a gaming console does. The sound is okay, purchased a sound bar to bring out the audio more. Only downside is you have to purchase a separate accessory to plug in av cables. Other than that, I’ve had absolutely no problems with this TV so far.