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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 182 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the good picture quality of the 43" Class F35 Series 4K UHD HDR LED Smart Fire TV (2025). They also find the setup process to be very easy. However, some customers have noted that the responsiveness can be slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 182 reviews
  • Rated 5 out of 5 stars

    Great TV, responding very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely amazing! I didn’t expect it responding so fast but it actually did! The color, the sound, all very good! I will definitely buy this brand again when I change to a bigger TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good operating system and controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I like the Tv unlike my Old Samsung smart tv this one has a smooth and fast operating system and a fast remote

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Juniorlolzz,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, especially for the price. Needed one for the bedroom and I am pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect just as described 100% satisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible QC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So short and sweet review here, TCL did not check these in QC very well…. I drove all the way out to Best Buy from rural area, bought this TV for my aunt. Got back, no operating system installed… Box says to call TCL, not return to store. I call TCL… this is “not covered by warranty”…. Maybe that was the representative not understanding the issue but sounds like bogus that they want me to wait 10-14 days for a representative and might still have to pay… drove all the way back, returned it. Tested another one in store to see before driving all the way back.. no operating system installed…. boots straight to boot loader again. Customer service reps were initially thinking I must’ve caused it because they’ve never seen this happen before… neither have I… they must’ve been from the same batch and nobody bothered to install the FireTV OS once the second one was defective. Sales rep said it’s a holiday model like the special 6 series Samsung models that are dirt cheap and only available Black Friday thru Christmas and recommended either getting a standard non-holiday TVL or a different TV. Exchanged for a cheap Insignia instead.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MasterEL,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 1 out of 5 stars

    Bestbuy..more like worstbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the TV arrived with a big smudge and a barcode sticker stuck directly on the screen. I'm not sure who would want to attempt to peel a stubborn sticker off their brand new TV? Returned

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Anonymousdonor,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    Good could be great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it with it’s UHD and for having fire tv , it’s just the navigating through the menu is not intuitive and the remote control is clunky in operating it sometimes have a delayed response . But it’s got great picture and if you pair a good sound bar with it great to watching Live sports on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup, Size

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for smaller spaces. Easy setup and excellent picture. Highly recommended TCL.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeffH,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    Light Weight!! Perfect for Wall-mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp picture, decent brightness, and one huge benefit is that it is not heavy at all. It was very easy to mount to a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Responsiveness

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, especially at the price point This is my second TCL tv and I am happy with both. Only issue I can see bothering someone is slight lag sometimes when operating the home screen and apps with the remote.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeR,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL Smart Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv beautiful color easy setup. I just wish the remote wasnt as big as a boat paddle and has way to many buttons. A smaller and simpler remote would be fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brightness and picture quality of this TV. It's perfect for small spaces and is very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my lanai outside. Watch every sports event while grilling. Has all the inputs you need and it looks great.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarlosR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Mom’s Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Lightweight and super easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Brightness

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great of price. The color contrast is good and also the look.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    TCL Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great picture. Very easy to attach to wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    TCL 43 Inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture and was easy to install. I would recommend this to anyone looking for a 43 inch TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MattC,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing Picture & Incredible Value for the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV! The TCL 43” F35 Series delivers an impressive 4K picture with vibrant colors and detail, especially for the price ( I got a good deal in Black Friday). Setup was quick and easy and super user-friendly. I love having all my streaming apps in one place without needing any extra devices. The HDR really enhances movies and shows, and the sound quality is better than expected for a TV this size (though a soundbar would make it even better). It’s the perfect size for a bedroom smaller living space. Overall, excellent value, modern features, and great performance. Highly recommend!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Evelyn, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    You Can't Go Wrong with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV's picture is beautifully clear, almost three-dimensional. We could not have asked for a better picture. The sound is good, no complaints, but it sounds a little better from behind the TV than from in front of it. We did not have to enter a Wi-Fi address or password, the TV picked it up automatically. The remote control works well, it's easy to see what the buttons control, and it's comfortable to hold. In summary, we highly recommend this TV.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RichardW,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Super easy setup, great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and connected to all streaming services with basically a simply login. The picture ia great as well.

    I would recommend this to a friend
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