Customer Ratings & Reviews
- Model:
- 43S551G
- SKU:
- 6579451
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 43" Class S5-Series 4K UHD HDR LED Smart Google TV (2024)'s exceptional picture quality, ease of setup, and user-friendly interface. Many appreciate its affordability and the seamless streaming capabilities. Positive feedback highlights the ease of use with the integrated Google TV system. The overall experience is described as positive and delivers great value for the price.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second TCL TV purchase. The first one was a 75 inch model. The color and smart features are great. I am going to be purchasing a third one for another family member.
I would recommend this to a friendLove It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally my favorite brand of tv. Plus this size is perfect for tvs.
I would recommend this to a friendI trust Best Buy in house brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product at reasonable price.........I trust Best Buy TV
I would recommend this to a friendTailgating TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. I use it for my garage and tailgating. Uses anywhere from 40-80 watts so you can easily use a battery generator to run this tv for your tailgate party!
I would recommend this to a friendVery Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went very smoothly from the online ordering to the very speedy delivery! TV works great!!
I would recommend this to a friendTackle TV update
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade family room Entertainment center with smart tv. TCL has proven to be best quality at an adequate price.
I would recommend this to a friendApps
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working on understanding all the options and apps
I would recommend this to a friendlied to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was supposed to come with a free 3 month subscription to YouTube but when you registered for it, it onlly gave you a month!!!!. Thanks for Lying to Me best buy
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JohnS,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. If you need any further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Perfect TV for gaming and YT TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv and surprisingly better than I thought it would be. Recommend.
I would recommend this to a friend50” Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, good definition, sound and very friendly menu
I would recommend this to a friendDecent budget TV, but needs some calibration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit disappointed with how the TV is calibrated out of the box, but finally tweaked it to make it look decent!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Faran,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Cheap = poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never have I ever had to make so many adjustments to sound and picture and it still isn't quite right. Some settings are dark and some blindingly bright. There a lot of settings that don't seem to do anything...just a lot of options to make it seem like it's a good product. Also have trouble with the words matching the mouths and keep having to tweak that. If it was still within the return window time-frame would definitely return. Picture and color quality noticeably worse at angles. Our first "smart tv" so maybe we just don't know what we are doing, but it's a lot of buttons to go through to get to regular cable tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Scirt,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Convenient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to create a video wall. They are extremely convenient.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DeeAllen,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Living room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this tv for 3 weeks so far so good. Speaker quality could be better.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi KevinB,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Tv smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. It works fine and i do not have any issue
I would recommend this to a friendRelentless Google insinuation in to personal life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may be a good, sound, TV but if you have to login to Google to use it then it is not worth it. I would rather have another SmarTV that doesn't steal my information, or quite frankly, require me to give my email address and other information in order to use it. I will be returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Delory,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. You can use the TV as a traditional TV in "basic mode" by not connecting to the Internet during guided setup. This will give you access to all of the inputs like a traditional TV. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Warranty Slow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV failed after 92 days having been used only a few times. TCL customer service was polite but required me to send a video showing it not working. Then they scheduled a technician from 100 miles away to come to my home to repair it. He replaced most internal components to no avail. 28 days after reporting the failure, they required me to send them a copy of my receipt so they could get approval to send me a replacement tv. If approved, it will have been 6 weeks since failure to honor their warranty. I am unimpressed at what it takes for TCL to honor warranty on a $250 tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RandallL,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
no way to change aspect ratio of picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TCL TV if you want to watch old DVDs on the TV. There is no option to change the aspect ratio anywhere in the TV's menu, so the picture is distorted and can't be adjusted.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. There should be an option in the settings menu to adjust the aspect ratio. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Buyer Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was NOT COMPATIBLE with Xfinity Streaming as I was told by the salesman.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MaryK,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Came defective but when it did work
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine came defective so take as you will, but picture quality is okay, definitely could get a little better at that same price point
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi OMGITSQ, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
