The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Wonderful AC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This 10,000 btu air conditioner works marvelously. It cools off our bedroom and bathroom without any issues and it is very quiet. We sleep cool and comfortable every night.
I would recommend this to a friend
Rated 2 out of 5 stars
I couldn’t sleep
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s too loud. It makes a lot of noise.
I change it for a fridgidaire that works much better.
No, I would not recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Concourse,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara TCL Customer Support
Pros mentioned:
Cooling performance
Rated 3 out of 5 stars
Cooler
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cooler is good but wifi does not work, I contact with customer service but they did not help me
I would recommend this to a friend
Brand response from TCLExpert
Posted .
Hi Talip,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara TCL Customer Support
Rated 4 out of 5 stars
Not quite there!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well in a different room, not the original room intended. The description states that it would cool a room up to 450sq. ft., the room in which it was placed is 325sq. ft.
No, I would not recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
I would purchase again, I love it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
what I like, as soon as I turn it on, 15 min later is very cold room. I place it in my living room.
I would recommend this to a friend
Customer reviews from tcl.com
User rating, 4.8 out of 5 stars with 103 reviews on tcl.com.