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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 365 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the 50" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024)'s picture quality, ease of use, and price, with many praising its excellent image and simple setup. However, customers are negative about the user interface and connectivity issues, citing problems with streaming and occasional app crashes and Wi-Fi dropouts. Some users found the smart TV interface overly complex. The game mode was also a highlight for some gamers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 365 reviews
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    TCL 50in QLED 6 mo review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been over 6mo and so far so good. Colors are brighter than my old Samsung but can also dim if needed. Easy controls. Settings are easy to navigate. Wifi always connected. No issues connecting to aoundbar via wired or Bluetooth, although BT gives slight lag. Turn on is quick. Volume on TV itself can get loud. Sports and movies look much better than old Samsung HDTV. I've already recommended TV to others. One downside was best buy delivery, it was a lady in small car who struggled to get it out and bring it up driveway but then left it in front of garage. That was horribly unsecure and lucky she didn't damage tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good quality but has freezing issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well but the brightness and sound settings are not as easy to calibrate as Vizio. The TV likes to drop the wifi randomly (usually fixes itself) and it will freeze completely on shows that are too HD and we have to restart it. That is very annoying and really needs to be fixed ASAP. Otherwise, very pretty picture and nice app options. We like the TV, it just needs a few tweaks for future models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice great outstanding colors and it’s very quick and simple to do

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Best bang for the buck at this size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a TV between 43 and 50 inches and wanted qm7 specs (because I bought a 65" qm7 for my living room and an extremely satisfied with it), but they don't make the qm7 in those sizes, so I had to settle for the q6. After seeing the price difference between 43 and 50", and that 50" will fit in my space, it was a no-brainer decision. I am blown away at the quality vs price, this tv is easy more than I expected. The competing Hisense models are supposed to be just as good quality, but there are too many reports of Hisense TV's going bad for no reason, and the similar reports of tcl having this problem are way in the past, the newer model lines seem to have corrected the issues in their early years. I have had it now for a couple of months and it's worked perfectly, nice and bright so the picture pops even with a window behind it, and night time viewing is not overly bright. I have it connected to a entertainment receiver with external speakers so I can't comment on the internal speaker quality.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ashayinfla,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10 from former Samsung die-hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you just can't beat this TV. I've been an avid Samsung purchaser for the last 20 years, but this year's new models were underwhelming. This TCL has ALLM that makes 30fps fidelity mode look like 60fps with no input lag and no image deterioration. The VRR helps as well. Playing my PS5 in 4k is amazing as is watching all of my favorite shows and movies. I absolutely recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First item arrived damaged, had to call many times to have it replaced and pick up the damaged item. There is some lag but it’s ok and i dont feel like i need a sound bar, it is pretty clear and loud.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Chris,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Budget QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got a great picture and it is very reasonably priced. If you're looking for a good budget QLED TV, then you can't go wrong here! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying TWO tvs of a different brand in less than 24 hours and returning them from another store, we decided to try at Best Buy and found this beauty. Quality is great, very fast reaction time, and great price. Also the sound quality is amazing! Around the 20 mark, it's loud enough to hear throughout the house. They tried to get me to buy a sound bar, but honestly I dont think it needs one. I think we found a brand we will stick with!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for a good price. Bonus point is the 50" TV can fit well in the back of a Corolla. Also, I used it extensively for gaming. While in Gaming mode, there is no input delay and the games look gorgeous. Can nail the parries in Expedition 33 (check picture) and those who know will understand. The volume can get pretty high as well. Overall, very recommended.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HossameldinElSherif,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL50” Q6 QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was easy, even for a 76 year old. Picture is excellent, and audio is so good I’m not using my sound bar for the time being. And, price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TLC 50 inch TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love My TLC building Chromecast I get to stream all the channels or I can connect to all my apps I love the quality the vibrant colors I believe it's one of the best TV there is

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV fir the price. Awsome picture quality. Just the right brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great QLED TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Good quality and Bluetooth feature is my most favorite thing about it! Only issue is the remote is really sensitive and can keep accidently hitting the short cut buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Best tv for low budget

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright picture easy switch from input tv to streaming apps and best for use in the bedroom.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mcopp,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Bedroom TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good TV for the bedroom. The color is good and the picture is very defined and vibrant in brighter scenes, but with dark scenes, this tv struggles with blacks and low light. For the price I got it at, I think it was a good buy. I would still recommend this tv for a bedroom for occasional viewing.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KenS,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL's customer service support is excellent. I love the quality of the TV and how easy it is to navigate. Remote is user-friendly as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL 50” QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a 50” QLED. But I was looking for a smart TV. This is fine if you want to connect your AppleTV or other streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL is the way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently purchase this 50inch TCL from a 43inch Sony that stopped working a while back and I have to say I'm very pleasantly surprise with the price which wasn't too out the way of my budget and upgrading to a bigger screen with more apps is a big plus from my old Sony TV that lacks these features, so I'm very happy with my purchase...thank you Best Buy!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv looks awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is really great! Tv got really good color, gaming god of war, spider-man etc looks amazing Also the tv got some really loud speakers

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ren19xx,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb Picture Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second TCL TV I have bought. I loved the 65” so much that I bought the 50” for a different spot in my home. Love it!

    I would recommend this to a friend
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