Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1500 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, and color vibrancy of the 55" Class 5-Series QLED 4K UHD Smart Google TV. Many also found the TV easy to set up and use, and appreciated the Google TV integration. However, some users reported issues with the operating system's speed and responsiveness, as well as occasional problems with the remote control. The user interface also received some criticism for being slow and clunky at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,500 reviews
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. Im using the tv from 1 year , its very good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for great price Highly recommended to get

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV. Great sound and picture quality. Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, image quality is 9/10 could be better but for the price I’m not complaining.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tcl tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tcl 5 series tv is a great product for the price. Picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Worth for price!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i was very sceptical about this buy but it reached far beyond my expectations. I liked that it came with google tv version and has great specs for the price range. Love the experience of watching 4k content with dolby atmos and dolby vision support from this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV for the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for 200 bucks. Pucture quality is great and sound quality is above average

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, love it amazing my kids love playing there games on it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Perfect in my spot and very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    One great, one not so!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these TVs. Both have a great look, picture and sound. I recommended it to a co-worker who was also impressed, as the price could not have been better. Only issue was one of the two I purchased was defective. Will be returning it and getting a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It has best quality and sound system is very good

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost passed on this unit but caught it on a really good sale best tv I've owned n

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the price. Excellent picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture comparable to Oled TVs. Better than i thought sound.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV easy to use interface colors are great blacks on screen are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Open box, great deal, great TV with some quirks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is really good, the sound is loud but a cheap soundbar is still better. Sometimes the picture is so bright, it literally hurts your eyes. It has weird glitches where it will refuse to turn on and I have to unplug it for 10-30 seconds, plug it back in and then it works fine. Annoying but for the price I paid, I am more than willing to put up with that. It only has a one physical button, the power button. I don't understand why manufacturers have a phobia about putting physical buttons on their products, remotes get lost, put some freakin buttons on your TVs, sheesh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV, hardware can't handle software

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google software on this TV is laggy and has not been fixed with a system update. I had to get a Chromecast device so I didn't have to use the software it came with. Works good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv all round! Slim and powerful. The speakers are pretty good. I’m glad I made this purchase! Also games look great on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect combination of price and quality. Got this as a gift and am surprised at the quality and best of all the price this was on sale for. Wow wow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV looks great, Google OS slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to an older series TCL 55" the QLED looks fantastic! Very dynamic lighting and good black levels. The overall brightness updates for HDR content seem to lag just a little during very dark to very bright scene changes, but for the price the capabilities are fantastic. Works well with an external soundbar over HDMI-ARC. However, this TV doesn't seem quite powerful enough to run Google TV smoothly, as navigation and loading content can be very slow (even on good internet) and occasionally buggy. The TCL Roku TV I own is much snappier even after a couple years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible Value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have ever spent time in Best buy scrutinizing the picture quality of all the TVs on the wall just stop. If it's on the wall it's going to have an amazing picture. They are all good. More importantly, it's about how you want to interact with your TV and your budget. If you money don't jingle I would suggest getting this budget TV and buying a drone or something else cool rather than paying big bucks for a high-end TV. You will not be disappointed with this TV and since TVs improve and come down in price at a break neck speed it will not hurt as much when you decided to upgrade a year or two down the road. Spend time exploring the Smart TV platforms, in my opinion this where the value prop/experience gap can be quite large.

    I would recommend this to a friend