Customer Ratings & Reviews
- Model:
- 55S535
- |
- SKU:
- 6422766
Customer reviews
Rating 4.6 out of 5 stars with 1060 reviews
(1,060 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 55” Class 5 Series QLED 4K UHD Smart Roku TV for its exceptional picture quality, affordable price, and user-friendly setup process. Many customers rave about the TV's stunning visuals, saying they were "blown away" by the clarity and vibrancy of the display. The Roku operating system is also praised for its user-friendly interface and extensive selection of streaming apps.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
Tv and sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, easy to use. Geek squad set it up with no problems love Roku movies
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Roku TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a nice size for our living room. It is easy to hook up and control with the all in One remote!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect Over the Fireplace
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, great size. This tv is mounted above out fireplace and looks and works great. We are Roku tv fans because it’s so easy to use and has every app we need. We have ditched all other kinds of TVs and stick to Roku.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once the new tv remote arrived the tv is fantastic! Amazing picture and sound. The company that installed it was fantastic. The guy went above and beyond to help us out.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Quality and Economy for a large screen flat panel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has outstanding definition and the colors are rich, but not phony. We are enjoying the Roku features very much. I found the price to be more than reasonable.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for the price. Had more options than I thought possible like being able to pause and rewind over the air tv. Great buy and would suggest to anyone
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Great product foe the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with this price range. Nice blacks and color contrasts. May be not suitable for brighter rooms.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Looking for a good bargain and affordable tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was a easy set up and the picture quality was really good too. The sounds are really crisp too. It plays my movies and games really well too.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best deal on TV’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up. Picture is fantastic and the wifi connection is stable. This is our 3rd TCL and will stick with the brand.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Picture is nice. Sound is also great. Definitely recommend this tv for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV. Picture is vivid and clear, quality of build is great too, very lite
I would recommend this to a friend Rated 4 out of 5 stars
Very happy with the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, enjoying the built in features - Roku player, Apple TV features for mirroring, Roku remote app on mobile. Very versatile compared to my old Samsung tv. As mentioned by others the Roku remote is ok. Surprisingly the speakers are good enough that we don’t need an external speaker. WiFi connectivity is very good, important for this TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy setup, clear pictures, sound great. I love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very beautiful and it was an easy set up.
I would recommend this to a friend Rated 5 out of 5 stars
Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied with purchase. Purchased the 65in for my parents.
I would recommend this to a friendRated 5 out of 5 stars
Great tv for a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the tv! As use it as a 4 input monitor.
I would recommend this to a friendRated 3 out of 5 stars
Maggie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thé TV is fine however they were supposed to take one of the wall mount back to return...it is still here and when I get the Doctors okay I can return...but was upset when they did not take it back for credit at the time they were here....why did I need 2 wall mounts for the tv. Only learned how to use by experimenting
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maggie,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the installation service. For concerns with installation, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. If you ever need any assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Screen
Rated 1 out of 5 stars
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the tv on the 21st, they delivered it on the 23rd and I opened it today on Christmas, plugged. It up and powered on only to come to a broken screen. Geek Squad doesn’t cover accidental damage so I had to call to see why could be done and they said at this time returns and exchanges are unavailable for that item because that specific tv I bought is out of stock. So now I have to either wait for it to come back in stock or get another model. Worst experience ever.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super clear image, but definitely lags a lot even when navigating the Home Screen
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi gb99,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
So far, so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this TV for a few hours but the picture clarity is much better than the Samsung 58" TU700D Crystal UHD 4K- which I am returning today. Granted the TCL is QLED but here’s why I feel it’s better than the Samsung: Out of the box the Picture clarity is perfect and visually it’s more vivid and I didn’t have to adjust anything Sound quality is better out the box and I didn’t have to adjust anything. Ease of use! I had a roku device and the TCL roku platform did not disappoint as it’s exactly like the roku device. The Samsung platform was a pain to navigate through, so I continued to use my roku device instead of the apps and he remote buttons on the Samsung were too tiny for me which resulted in me pressing things I wasn’t aiming for. See photos for clarity and vividness. Don’t judge the video, but I was told to use it for this purpose! You can see the TCL QLED is much clearer and more vivid than the Samsung. But if I didn’t do a side by side comparison, I wouldn’t think the Samsung was bad at all. I just hated that I kept having to tweak the color on the Samsung and even used a collaboration tool on the Samsung to achieve the best colors and contrast and still felt it could be better. I did not have to tweak anything for the TCL, this is right out of the box. I even watched Netflix on my TCL and it doesn’t have that yellow cast that the Samsung had (yes, I changed Samsung from movie/film-maker mode and even changed the warmth. Once I went to dynamic mode it was better but still not as good as the TCL) Bottom line: The TCL QLED 5 series Compared to Samsung 7 series UHD crystal 4k is better overall in my opinion for sound and both picture clarity and color, right out the box. And I don’t have a vignette effect or white bars like the reviews said on previous TCL models.
I would recommend this to a friend


























