Customer Ratings & Reviews

TCL - 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025)

Model:: 55F35; |
SKU:: 6597528

User rating, 4.5 out of 5 stars with 1348 reviews.

Highly rated by customers for:

Doorbuster >

Customer reviews

Picture Quality
Rating 4.6 out of 5 stars
Sound Quality
Rating 4.5 out of 5 stars
Brightness
Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, and ease of use of the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025). Many customers also appreciate the TV quality, weight, and color. However, some customers have expressed concerns about the remote control, speed, app performance, and operating system.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (1,296)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 6 Showing 101-120 of 1,349 reviews

Rated 3 out of 5 stars
FireTV
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Posted 5 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great tv, the display is very clear the only thing is that I like to feel like I’m in a movie theatre, the regular sound wasn’t loud enough so I bought a soundbar.
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 5 months ago.
  Hi JamieT,
  
  Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Cons mentioned:
Remote control
Rated 2 out of 5 stars
Ok for da bedroom!
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Posted 10 months ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote is long and tiresome! The pic quality on the TV is that of a first color TV that ever came out! A step back in time! Would not show this TV to anyone other than my wife. Remote is not lit! Very cheaply made!
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 10 months ago.
  Hi Mgh777,
  
  Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
TCL 55 inch
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Posted 10 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Are old tv was dying so we bought this on Black Friday Great for the living room with Amazon built in
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent product and service
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Posted 10 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. Very pleased with the quality and over all experience from purchase to pickup.
I would recommend this to a friend
Rated 5 out of 5 stars
TLC TV
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Posted 9 months ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome deal. Perfect to replace my last tv. Absolutely best price in town.
I would recommend this to a friend
Rated 5 out of 5 stars
First time owning
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Posted 11 months ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv works great with wifi and like the Bluetooth options and would recommend this tv to friends and family.
I would recommend this to a friend
Rated 5 out of 5 stars
My gift
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Posted 10 months ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it ♥️ my Christmas gift to self , was without a tv in my bedroom for sometime
I would recommend this to a friend
Rated 5 out of 5 stars
Narasimha
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Posted 10 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a very good experience. Item is good. My family is enjoying to watch the movies.
I would recommend this to a friend
Rated 1 out of 5 stars
Left with noting after a $213 purchase.
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Posted 10 months ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the worse experience. I purchased and picked up a 55” tCl tv on December 12 for my new home. I didn’t move in until December 19 had my tv mounted on December 27 after the holidays and I could get the service done. Upon opening the tv was damaged and cracked screen under the plastic covering. I immediately took the next 2 hours speaking to customer service home service n everyone in between they told me home services could come out remove tv from mouth and bring replacement but the tv I ordered was not in stock I eventually decided to pay to have unmounted and took in to the merchant id picked up from. Was told they cannot return at this time and didn’t offer the broken tv back just took it in the back and told me nothing can be done. I’m very upset and disgusted I’d bought all my electronics and always had good experiences. I’m no longer spending my money here. Honesty is the next policy and I would never take a product I damaged in for a return. When I called corporate there was no answer on hold over and hour. Highly disappointed.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 10 months ago.
  Hi Charlene,
  
  Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 3 out of 5 stars
Milky
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Posted 3 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen looks milky. Look at the picture below to see what I am talking about
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 3 months ago.
  Hi RoseanneB, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
TCL 55"
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Posted 11 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery driver was thorough and communicative. The transaction was effortless.
I would recommend this to a friend
Rated 5 out of 5 stars
Good TV for a good price
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Posted 10 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice TV. Alexa works great. So far so good. I would recommend this TV
I would recommend this to a friend
Rated 5 out of 5 stars
Best TV
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Posted 11 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was the perfect gift! Great pricing with convenient delivery.
I would recommend this to a friend
Rated 5 out of 5 stars
TV works great, delivery was great.
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Posted 1 year ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV works great, delivery was great. Guys were helpful and didn't just drop it off at the door
I would recommend this to a friend
- Brand response from TCLExpert
  Posted 11 months ago.
  Hi CurtS,
  
  Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 5 out of 5 stars
Awesome Tv
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Posted 10 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it great tv. I recommend this product for sure
I would recommend this to a friend
Rated 5 out of 5 stars
Tcl 50”
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Posted 10 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bad at all. And the price was the best ever. Thank you
I would recommend this to a friend
Rated 5 out of 5 stars
55 inch TCL
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Posted 11 months ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, So good! I put this in my bedroom and I have no complaints.
I would recommend this to a friend
Rated 2 out of 5 stars
Broken after 7 months
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Posted 4 months ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked okay for about 7 months. It now has 1/4 blurred portion on bottom of screen. This was my first and last TCL purchase.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 4 months ago.
  Hi BrianC,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Disappointed After 3 Weeks
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Posted 4 months ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a TCL TV from BestBuy and was initially happy with it, but after just 3 weeks, I started experiencing serious issues. The screen keeps jumping and there’s an ongoing noise problem. Unfortunately, BestBuy doesn't accept returns after two weeks, so now I have to deal with the manufacturer. Very disappointing experience for such a new device I expected better quality and support.
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 4 months ago.
  Hi MO20,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support
Rated 1 out of 5 stars
Pray you get a good one
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Posted 4 months ago. Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV on Black Friday. I dont watch TV. So much so, I was hesitant on even spending the money to buy one. It’s on maybe 6 hours a week and it’s something on in the background. It was on sale so I figured why not. My TV less than 8 months old with very little usage and the screen is starting to glitch!!
No, I would not recommend this to a friend
- Brand response from TCLExpert
  Posted 4 months ago.
  Hi Sazzie,
  
  Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
  
  Thank you,
  
  Sara
  TCL Customer Support