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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3486 reviews

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Rating by feature

  • Picture Quality

    Rating 3.6 out of 5 stars

  • Sound Quality

    Rating 3.2 out of 5 stars

  • Brightness

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 55" Class 4 Series 4K UHD Roku TV for its exceptional picture quality, affordable price, user-friendly interface, and the convenience of Roku. While some users have experienced issues with durability, remote control, short lifespan, screen issues, and warranty, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,486 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my purchase I like the picture. I am still getting to know all the features this tv has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Price and Excellent Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv Love the features and Love the price Would definitely recommend :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something reasonably priced with good quality. This is exactly what we wanted for our outdoor movies.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at the price. Good for HD viewing. Supports roku.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exllecent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, sound quality couldn't ask for anything better. Qhat a wonder size for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this tv brand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all roku tv’s as well as the tcl brand. And I love them. High quality great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service and easy checkout. The television is better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Best t.v. I've ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With roku. you dont even need cable. So many free shows and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture quality is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and thus tv has so much to offer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I could give it 0 stars!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV from Best Buy in July 2018 and it broke today, won't even turn on. Since it's 6 months over the warranty TCL basically told us too bad and blamed it on us. While on the phone with "customer service" we realized the TV was defective because there is no reset button, you can only see the circuit board where the button is supposed to be. We were told the warranty expired so we had to take it to a repair shop. Then to top it off we were basically insulted by the rep. We asked him (Patrick) what brand TV he used and we were told TCL and he hasn't had to replace it because he knows how to take care of his electronics. Not sure how something that is defective gets turned around to we don't know how to take care of our stuff. Incredibly rude and not at all helpful. DO NOT BUY TCL!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works really good and me and my family love it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Terrible TCL 55 inch Roku TV. Poor customer servic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with 55” Roku TCL TV. Extended warranty expired 3 months ago. Purchased TV and warranty in FEB. 2021. Only two years old and totally broke. Screen won’t light up. They say most probably a Mother Board. Cost more to fix than to purchase another. Over TCL and Best Buy! We in the past have purchased a lot there. Although I don’t care too much for WalMart, we will go there. Our daughter and my mother in law purchased there about a year before our purchase and their TVs are going strong!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having the most awesome entertainment experience with this great TV at a very low cost. I wish that I had bought this item way back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better TV quality than I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard nothing but good about it from others and Facebook reviews. Great tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my TV. It works great. I have not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for giving us an awesome TV which was exactly as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my 2nd tv in the house same brand. I’m enjoining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so easy to use everything it is very simple. (:

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV.. not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad... has some shaded spots on it... not sure why, doesn’t affect the picture it’s on the edges.. sound is decent.. all in all I guess it’s a 299$ tv.. would I buy again.. probably not

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than 25 hours of use before it failed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv 4/19/19 had it in the spare bedroom. Decided today to move it to my man cave. Got it moved turned it on. Lit and up and got stuck on the tcl logo screen. So I called tech support. They walked through the basic trouble shooting. Once that failed I got the “your warranty Expired”. So 14 months, 20ish hours, and the tv failed. Waste of money. Will stick to LG, Samsung, and Sony moving forward. Ridiculous.

    No, I would not recommend this to a friend
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