Customer Ratings & Reviews

Nice clear picture. Was easy to set up. The sound is clear and quite load. Good brightness

Upon purchasing my television, I initially felt it was a great buy—until I received the bill and noticed I had been charged for a 75-inch television when I actually purchased a 55-inch. I was overcharged for something I did not receive. Thankfully, I caught the error within the closing period and was able to provide proof that I did not order or purchase a 75-inch TV. Had I noticed it just five days later, I wouldn’t have been able to verify the mistake. I truly appreciate the supervisor who assisted me and helped resolve the issue. Despite that hiccup, I can honestly say I am enjoying the television. The picture is great—sharp and clear—and it fits perfectly in my space. Overall, I’m happy with my purchase.

Screen quality is good and I like the Google TV remote. App homepage is easy enough to navigate and responds quickly (isn't sluggish). The only slightly annoying thing is the screen has a shiny sheen. Fortunately my TV is not close to a window but if someone turns on a light at night it's hard to see. The price was great for the quality though.

Beautiful picture. Remote and software easy to use. Very bright.

[Employee of bestbuy] Overall very satisfied with this tv even though it wasnt bought for myself. The picture quality was beyond what I was expecting even given TCLs leaps in picture quality over the last 6 years. The tv itself was very bright and vivid which was essential to my purpose getting it for my grandmother for her birthday. Further it was nice and quick after the setup was performed by the geek squad installer in which it took less time than stated which is a big plus in my personal play book and it was nice and easy to show off how it worked and get my grandmother comfortable with it

I decided to take the rusk on a new-ish brand and and so far so good. Set up was quick and easy enough. The UI is responsive and easy to navigate. Picture quality is great (granted I was upgrading from a 7 year old Insignia 4K but still). I agree that the sound isn't amazing but show me a TV that has great sound. Overall for the price I think it's a good purchase...I still got an extended warranty though

This TV is great! The view is very clear. I have it hooked up to my Onkyo AV receiver with Klepsch stand speakers, and the sound is good too. Google TV is good with a lot of channel options, and there's little to no lag time when making selections. For the price, it was a great purchase!

TV is very clear and looks amazing. The only issue that I have had with this TCL Google TV and my other TCL QLED Google TV is that it disconnects and reconnects from the internet randomly. On my other TV, I ended up putting a Roku streaming stick on it and it has had no issues since that. I did read some other reviews and they suggested creating a guest Wi-Fi network and now that I have done that, it has been working better.

I didn't even get this on sale, but I'm not complaining. It was worth every penny, and then some. People are rather stingy in their opinions of the quality of this TV, although that may be a sign of how good TVs have become. I've owned pretty much everything except OLEDs, including a $2,700 plasma (all 36" of it, whoo hoo) and I am just so impressed by the color saturation and detail of this TV. Just phenomenal. Even old black and white noir movies are more fun to watch. And although most people will get at least a soundbar with this, the sound can be adjusted to be pretty darn good, except for bass of course. Also, I didn't wind up adjusting my set to "movie" as I've previously done, and as recommended by internet reviewers for this TV. I just used the standard setting and bumped up the warmth a couple of notches. Of course, that's just me. Only complaint is the bluetooth connection keeps having to be reset for the remote, but that's a small thing. Pretty impressive for someone whose first TV was a 17" black and white round Philco.

I have only had this TV for a few weeks since it was a 2025 holiday purchase, but so far it has been working wonderfully. The picture quality is excellent, and the QD Mini LED technology really does feel like a noticeable step up without having to pay OLED level prices. Our living room is on the darker side, so I cannot fully speak to how it performs in very bright rooms. That said, in low light or for nighttime movie watching, it looks fantastic. Colors are vibrant, contrast is strong, and blacks look impressively deep without losing detail. The sound quality is good, though I planned to use it with a surround sound system, so audio was not a deciding factor for me. The Google TV interface is easy to navigate and responsive, and overall the value for the price feels excellent. I cannot speak to gaming performance since we are not a gaming household, but across all the movies and TV series we have watched so far, everything has looked spectacular.

Love this TV! I went in to get an LG OLED but, I couldn’t bring myself to pay that price so after talking to an employee at Best Buy, I went with this TCL and have zero regrets! Great picture, easy to use, it’s great for anyone on a budget.

Love the color and brightness of this TV. TCL has definitely improved over the LED technology. Love the remote!! Very user friendly Google TV and great value for the price. Definitely would recommend and buy another in the future!

I really enjoy this panel. If your not gaming and just watching tv and movies and streaming its perfect for that. The brightness is pretty insane. I spent some time tweaking the setting theres a lot. The bulit in speakers are great if your just using it as a bedroom tv very loud and have enough bass. If you can get it on sale its a wonderful tv for your streaming media needs.

Great picture on this TV without any tweeking of settings. Got it on sale so I am very happy with my purchase!!

1st. Start wih excellent customer service at the Augusta, Maine location. Knowledgeable associates provided positive feedback about the TV. EASY set with no frustration. Great TV, could not ask for better colors, apps, and sound quality. Yes you buy from a big box store, but Best Buy wants to earn your trust not just the sale.

I mounted this TV outside to watch sports and some movies outside. I’ll say that even in bright (not direct) sunlight this TV still has a great picture. We watched a football game and the speakers are more than adequate for listening from far across my yard. I’m surprised how much TVs have advanced, and especially TCL. I have a QM7k inside with my Xbox connected and it’s phenomenal. I would definitely recommend the QM5K if you’re shopping for a mid level TV that performs beyond others in the same price/performance range.

I bought this TV for garage. It’s bright enough for garage with 4 big windows letting light in. Picture quality is great for a 4K Mini LED. I didn’t buy this TV for gaming. I would recommend QM6K or higher. I connect this TV to sound bar. If this TV was being used in bedroom, sound bar wouldn’t be needed. This TV doesn’t have Filmmaker mode, you need to get QM6K or higher. Movie mode doesn’t get as dark as Filmmaker mode.

Pre Christmas price, was reviewed as good as or better than similar Samsung. After a month of use, I say I got a good deal, just swapped my Xfinity for a 4K STB and they talked to each other fine. Sound is OK - Speakers are on back and am going to get a Dolby/DTS soundbar so no issue. Overall they sound OK. I don't like the 5 second delay before it shows content but for < $325 out the Door, I'll live with it. Picture is excellent. Now I have to get a 4K Dolby/DTS DVD Player. I haven't noticed any "blooming", just watched a couple of Avengers shows (XFinity) shadows were good, color great, TCL has a winner.

The Google TV platform, chefs kiss. I like it better than a Firestick. I like the remote, it has soft buttons, has a backlight, and its big so it doesn’t get lost easily in the bed. The TV image is clear and has A LOT of settings you can adjust. The volume is surprisingly good but I’m the soundbar type so obviously a soundbar enhances it. Love this TV.

The size fit our existing space the same and gave us 5” more of viewable TV. Color and picture quality are great as well as sound.