Customer Ratings & Reviews
- Model:
- 58S5F
- |
- SKU:
- 6633083
Customer reviews
Rating 4.6 out of 5 stars with 258 reviews
(258 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 58" Class S5 Series 4K UHD HDR LED Smart Fire TV (2025) due to its great picture quality and easy setup. Users appreciate the size and features, as well as its connectivity with devices like the PS5. The brightness is also a positive aspect for some customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Quality picture, great sound and ease of use is top notch. This replaced a 9 year old Samsung smart tv and did not disappoint. Technology has come a long way.
I would recommend this to a friendRated 5 out of 5 stars
Pretty satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Play TV for the price only had it for a couple of weeks but so far so good only negative the remote volume button is kind of lag
I would recommend this to a friendRated 5 out of 5 stars
A Great Black Friday sale Tv. Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Thank you so much. A great Black Friday sale.
I would recommend this to a friendRated 5 out of 5 stars
Loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity and lots of free channels to choose and watch
I would recommend this to a friendRated 3 out of 5 stars
Not Functioning Correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv not working properly. I can be watching a movie, I get a glitch in tv and the movie restarts or the TV will turn itself off! It takes a long pause before it changes channel. Takes agile to channel on. Ask of this said, I think I got a lemon. I’m thinking about returning. Thank you
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MsLady, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Smart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture quality and easy set-up. Price is great.
I would recommend this to a friendRated 4 out of 5 stars
Good Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and it was a great price. Can't give a perfect rating but I definitely recommend.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Stopped working after 3-4 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for a couple of weeks and then, suddenly, stopped working. It won’t turn on. Ugh. So disappointed because the price was great and it had great pic quality when it did work!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not loving this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is ok. But no matter what we have on,it eventually turns off without us touching it instead of just staying on. A bit frustrating,none of our other TV’s do this.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Easy to use Responsive TV Very impressive at any price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ShannonC, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the current features at a great price. Excellent value.
I would recommend this to a friendRated 5 out of 5 stars
TV purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the price. Quality is good and speakers are decent for a TV.
I would recommend this to a friendRated 5 out of 5 stars
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is amazing for that great price amaze how tcl growing with their tv quality
I would recommend this to a friendRated 3 out of 5 stars
Okay TV for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay tv for the price -- but colors appear flat and black levels are dark gray. It was worth it for me to trade up to a full panel LED tv so I returned it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Quickman, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Thank you, Alison TCL Customer Support
Rated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just as described and was very easy to put on the wall
I would recommend this to a friendRated 2 out of 5 stars
Avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture, very slow processor. Overall, disappointed, even for this price point.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TomB,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Ok but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really impressed with the fire operating system lag from remote to tv. Have to wait like 10-12 seconds. Sound keeps stopping they did get that taken care of. Just not impressed.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Sally,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Lags & Restarts !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv Started Giving Me Issues Within A Week ! It Started To Lag & Delay Responses When Remote Was Pressed. Had To Press The Buttons Multiple Times For An Reaction. It Also Restarted (Signed Me Out Of My Amazon Account) Multiple Times. No Buttons Were Pressed When That Occurred. If You Can Deal With Those Issues Than Purchase. Personally I Would Not By This Brand Again !
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Neefa,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Bad tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fails too often. Bad tv It always freezes when it's halfway through the movie. The same thing happened with the last TV, which I returned because of the same problem, and this one is doing the same thing.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi IsabelS,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
You can do better keep searching!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV less than 2 months ago. Great picture quality and sound. However, it's already glitching. When I attempt to watch any app the screen turns black. I did everything to reset the TV and it still continues to a black screen. It's way to early for any kind of issues with this brand new TV!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NelNel, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
