Customer Ratings & Reviews
- Model:
- 65R615
- |
- SKU:
- 6204551
Customer reviews
Rating 4.5 out of 5 stars with 1832 reviews
(1,832 customer reviews)Rating by feature
- Picture Quality4.2
Rating 4.2 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 65" Class 6 Series LED 4K UHD Smart Roku TV, particularly its picture quality, price, and Roku operating system. Many customers rave about the superb 4K HDR picture quality and find that it offers great value for the price. The Roku OS is also widely praised for its user-friendly interface and rich HDR content. However, there are some concerns about the remote control's quality and the TV's durability, with a few customers reporting issues such as vertical banding and a short lifespan.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LOVE this smart TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is fantastic. Exactly what I wanted. Easy to set-up, easy to program. Very happy with the features and functionality. The picture definition is great! Sound is just okay, so I added a simple soundbar to bring the audio up to snuff (mute the TV, play audio through the soundbar). Unfortunately, the big limitation is that any wireless speakers require the ROKU speakers first. And the drawback of the wireless ROKU speakers, is that you still need to plug in for power. So my attempt at having a 'wall-painting/no-wires' look for the TV is limited by the thin optical cable connecting my optical output to the soundbar (unless I wanted to mount the soundbar right up next to the TV, which I think would distract from the clean look of the TV itself. I guess I could have paid for a higher-end sleeker soundbar... Alternatively, I would have to punch holes in the walls to hard-wire the speakers, or else put the speakers in various locations in the room which isn't optimal for my setup). There are multiple HDMI ports, which allowed me to set up a wireless HDMI, as well as additional cables for gaming platforms, and still keep the wireless HDMI transmitter and extra cables tucked behind the TV so they are out of sight. Overall, happy with my purchase. I thought a 65" screen would seem bigger, but I guess I have a big wall.
I would recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
Just over one year and backlight has failed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This panel worked well for about a year. 14 months into owning the set it started to exhibit a strange issue. When the panel is turned on it would no turn the backlight on. If you get close to the panel you could make out the image and you could hear the sounds of the menu navigation, however the panel would not be lit up. After resetting the panel I am able to resolve the issue but only for another day or so and it starts happening again. I have tried several troubleshooting steps and even tried working with TCL. After gathering information about my situation and acknowledging that I was a mere 2 months past my warranty they informed me I am out of luck. I am not stuck with a panel that sometimes works. Incredibly displeased. I cannot recommend TCL and would advise that you save yourself the stress and find another company that will go the extra mile when the have a known issue. I understand that any company can bad units ship. I understand that there are probably many TCL units out there now that have years and years of flawless service. However, my specific experience with them and their inability to acknowledge a manufacturing defect that can be seen with a quick google search, has led me to never purchase from them again. I hope this review saves at least one other person from my situation.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Tyler,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you. In order for us to better assist you, please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV picture is outstanding the clarity is crisp color perfect. It is like you are on set while movie is being filmed. Watching football is beyond our expectation. We are extremely happy with our purchase. We replaced a Vizio which we thought had a great picture, it is sad in comparison. This TCL is a superior to anything in its class.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Top notch 4K television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don’t get excited about people reviews regarding technology because they’re usually wrong, however they were able to prove me wrong because this product has been a unbelievable experience #FACTS
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
What an awesome buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung tv died in less that 2 years. I was on a limited budget so I was shown this model. I was absolutely blown away when it was set up how good of picture quality it had. Sometimes you don’t have to doend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Bang For Your Buck!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV for the price! Couldn’t be happier with my purchase. Put it in our master bedroom, the picture is amazing, no DSE, couldn’t be more impressed. If your on the fence, go ahead and get it, you won’t be disappointed!!!
I would recommend this to a friend - Cons mentioned:Screen
Rated 4 out of 5 stars
Great TV! BIG bang for the bucks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd TCL TV we are using in our household. Easy to set up and use Roku. There are better screens available, but at 2-3 times the cost. Ridiculously good TV for the price.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV great price. Was looking for a affordable 65 inch TV and this TV did not disappoint.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great 65 inch TV at a good price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for a big screen 65 in TV and purchase the TCL 65 inch based on price and reviews i read and me & Family are pleased with picture and quality of this set good buy.
I would recommend this to a friend - Cons mentioned:Screen
Rated 1 out of 5 stars
darn panel lottery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought 12/13. Opened and set up 12/20. Returned 12/24. After much research over the whole "banding" or "dirty screen effect" I decided to purchase this well reviewed 6 series set for an incredible $500 and hope for the best. I immediately saw a problem. Dark random spots that appeared and disappeared over the 3 days I tested it. Sometimes dark strips top to bottom. Sometimes just round spots. Possibly failing backlight leds (a friend told me). The return was incredibly easy, by the way. No one at the local BB asked me the reason for return OR if there was issues. They simply scanned the box, printed return receipt and I was out. Didn't even asked my name or ID or anything. That just makes me wonder what the heck they do with these? Do they test afterwards or simply sell as open box? And this is why I would NEVER buy an open box from ANYWHERE. This was the second 65 inch set (the first was a Hisense) that I returned in the past 3 weeks. I'm done buying budget big screen for awhile.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you did not have the same great experience that a majority of our customers report having. This is definitely not normal, and not the experience we expect or want for our customers. This TV typically produces a beautiful picture. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this game tv have a beautiful picture, the sound is better than the last Vizio I bought.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality for the price! I get a better internet connection than with my last smart tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Roku Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 1st 4K tv. The picture quality is good and I like the Roku platform. The few examples of 4K content that I’ve viewed looks good.
I would recommend this to a friend Rated 5 out of 5 stars
Best bang for the buck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second TCL 65 inch LED 65R615 That I have purchased and the first one is still running strong and I bought the second one without any hesitation to do a home theater in another part of the house and with the special pricing that you get at in store for 499 and you add the 15% coupon to it I’ve got this out the door under 460 dollars... Don’t walk to get this I suggest you run before they run out of them because they are last year’s model and let me tell you do not hesitate in buying this...
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Cracked...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at several TVs in store, we chose this one because it had the best specs for the price...unfortunately, when Best Buy delivered it to our home, it was cracked! Never even got a chance to use it and couldn’t get the same one as it sold out...otherwise, the TV looked great In store
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TrueBlueHue3,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good buy tv from the beginning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is very clear and I'm really enjoying this television
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great price and great performance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and the Roku interface is amazingly easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL 65” Class LED 6 Series Quality picture and great sound at a good price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv I have ever owned it is well made and picture is beautiful.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Pretty good for it's price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture is good for the price I paid.
I would recommend this to a friend















