Customer Ratings & Reviews
- Model:
- 65Q550G
- |
- SKU:
- 6551175
Customer reviews
Rating 4.5 out of 5 stars with 704 reviews
(704 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality and vibrant colors of the 65" Class Q5 Q-Class 4K QLED HDR Smart TV with Google TV (2023). Many appreciate its ease of use and the intuitive Google TV interface, while some find the remote control and operating system responsiveness could be improved. The price point is frequently praised as reasonable, especially considering the overall performance. However, a few users experienced slow response times and occasional lag in the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Excellent upgrade in picture quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent purchase, good value for the price. Definite upgrade in picture quality from my old Visio LED. Sporting events, nature docs, blu-ray movies all look noticeably better in sharpness, color and contrast. An almost infinite number of picture settings so you can customize to exactly how you want it to look. My existing audio set up (5.1 HT with an amp) was able to plug right in.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JonathanS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome Display and Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing 65" TV! I hooked it up yesterday, and the screen is nice and bright. The bezels are minimal and slim. I really like the Google TV aspect because I cannot stand Roku or FireTV UIs, and this eliminates all the quarks from those programs. The remote is fantastic as well because the buttons are nicely large and intuitive. I also want to talk about how the viewing angles are great. You can watch this TV from the side, which won't be a problem since its direct-lit. The sound is nice and loud, with a little hint of DTS Virtual:X (don't expect surround sound). I love it when I turn on a movie or TV show; the TV lets me know that it will activate Dolby Vision, which is helpful. Overall, this TV is everything that I wanted within this price range, and it fits so well in my living room. I took a chance to buy this brand because I wasn't really familiar with TLC, and I'm so glad I did! I usually get Samsung, but I wanted something more affordable. Purchase this TV if you are looking for something amazing with a good price tag!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi doctorrojo15,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Pretty good for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has 120HZ gaming and runs really smooth does get pretty bright and the colors look amazing thanks to the QLED technology
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
great TV for the low price , love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This s a very nice TV. I got this 65 inch smart TV for the same price as my old 40" TCL TV I bought 12 yrs ago, apart from bigger size the resolution is now 4K with QLED quality and smart features. Good picture quality and the sound is also good, easy setup. remote is good with google TV navigation. bought the TV few weeks ago, no complains so far.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SandhyaK,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents bought a Samsung 7000, and I prefer my TV. The picture quality at this price point is excellent. Also, the Google TV interface is better than Samsung's. Also, the Bluetooth feature is excellent and easy to use. You can use any pair of Bluetooth headphones to watch TV and the audio delay is minimal.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi BestBuyGuy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Crisp, vivid and easy to navigate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart google TV has shown itself to be everything we expected and more. Crisp, vivid picture and easy to navigate options. We have been enjoying home entertainments more than before. Quite the upgrade! In fact, we may even considerr adding to our expeience with surround sound. But for now we are happy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Google tv, Picture quality, Price
Rated 5 out of 5 stars
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, google tv is good, and great price for a QLED
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for providing your thoughtful feedback. It's awesome that you are pleased with your new TCL TV! Kick back, relax and enjoy the NFL season this year with your high quality and high functional TV. Best regards, Brandon TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Buy team nailed it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewing years later still have it and has moved with me to many new places! Durable smart and picture clear! Thanks Best Buy team for assisting in the right pick!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV and Nicer price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay I had mixed feelings about this tv when I started using it. First it seemed great and I was so excited to use it. The remote has options for a few apps such as Netflix, youtube, etc. I clicked one of the buttons to open Netflix, unfortunately the screen went all black, I tried to use the home button but it wouldn't do anything at all. I wanted to turn the tv off and still nothing. I had to unplug the whole thing. I stopped using the buttons to open the other apps and just started navigating to find them. A few days ago, I decided to give the buttons a try and well.... for some good reason they work perfectly fine. So I don't really know what happened before and I still don't understand what changed lol. Other than that, the quality is AMAZING! The sound is great as well. You can change the quality of the tv and of the sound too. With that being said, I could say I do recommend the tv overall. I also got this on sale, $200 off ;)
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AZMACBOOK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Absolutely Thrilled with My TCL 65" TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am incredibly impressed with my new 65-inch TCL TV. The 4K picture quality is stunningly sharp and vibrant, bringing movies and sports to life. The smart interface is fast and easy to use, giving me instant access to all my favorite streaming apps. For the price, the value is simply unbeatable. I couldn't be happier with my purchase!
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
A QLED bargain without compromise!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy! The QLED technology provides a brilliant picture with exceptional contrast and sharpness, especially with 4K content. The remote does not have discrete numbers but there is an option for direct channel selection. The TV integrated seamlessly with my Samsung sound bar.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AlaskaRAK,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Speed
Rated 5 out of 5 stars
Wonderful adult purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I’ve never bought a TV before in my whole life and being able to buy this TV has made my my life different. I really enjoy watching TV now and my living room.. feel like I’m really in a movie theater. The only problem with this TV is that it’s kind of slow.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rylee,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Os speed
Rated 2 out of 5 stars
TCL dropped the ball on this one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a Vizio that was going out. It sounded like a great deal. A 65" Qled for 400.00. It looks absolutely horrible out of the box and takes a fair amount of calibration. It does.clean up fairly well but there were just too many issues. Light bleed around the edges was not bad but it was there. The TV doesnt get that bright once you get it calibrated well enough to watch it. The OS is and Google are so slow. Sometimes so bad it just locks up and has to be shut off. The upscaling was worse than my 10 year old Vizio in my bedroom. I was truly disappointed with this tv. Even sports were disappointing. I am returning this tv for something else. This is a true "you get what you pay for moment". I would never give full price this. Its not even worth the sale price considering it has so many issues. I cant recomment this tv.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Stlreviewer,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
TCL 65" Q5 Series QLED 4K UHD Smart Google TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and picture are great. The remote control could use a little work. Can't find some options needed, like pause, restart movie. What happened to closing out of Netflix, Prime, etc.? Had that capability before. Is it necessary to have such a long remote control?
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SuzanneH,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Os speed
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to say due to my poor eye sight the HD/4K did not make a difference. This TV proved me wrong the colors just pop and you can view it from almost any angle. the sound is decent. Sometimes the OS is slow, but for this price I can't complain
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EdwardH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Operating system
Rated 5 out of 5 stars
Great tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. A little slow when change from app to app. The quick buttons on the controller are nice but very easy to accidentally push when moving the remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price on this 65 inch QLED TV was unbelievably good! We just brought it home today and so far, we’re very impressed with the picture and audio quality. It’s beautiful! This is our first 65 inch TV-it’s big and just right for our home. We intend to add a sound bar and woofer just to maximize the experience. We were able to quickly download our apps using Google TV. I love how it’s synced to your YouTube account because we watch a lot of YouTube videos. This is our second TCL-the first one served us well for years so we’re expecting the same quality from this one. Best Buy had the pick up order ready just minutes after I placed the order! Purchased Geek Squad protection too.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MissH,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
65" tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. Response can be a little slow at times while navigating menu
I would recommend this to a friend - Pros mentioned:Google tv
Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality……………………………::::…………:::::::.:……………………….
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
great value and outdoor durable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used for outdoor set up and it works great an easy set up and user interface and no problems with outdoor wear and tear after full two years
I would recommend this to a friend












