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Customer Ratings & Reviews

Your price for this item is $359.99
The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 605 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, price, and color of the 65" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024). Many praise the vibrant colors and sharp picture, along with the straightforward setup process and competitive price. However, some users cite concerns regarding the remote's functionality and occasional connectivity issues. A few also mention slowness in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 605 reviews
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great TV Great Price

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great for the price, you can't go wrong with a $330(On sale) QLED 65" 4K TV. The Fire TV is nice to have, although not my favorite UI. Sharp picture quality and great colors, although I'm not exactly snobby about my picture quality it is absolutely more than adequate. Speakers are solid, not much to say there. If you're buying a TV for speaker quality you should reconsider your education. One thing to know about TLC is that they have a protection plan that covers accidental damage while the Geek Squad Protection does not. So if you have kids or large pets and are not mounting this TV, you may want to consider getting the TLC plan.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Very good TV for picture, speed and connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good TV, especially for the price. Has all the connectivity, speed and quality of picture that is needed or I wanted. Easy to set up and seems fairly fast. We use a Sonos sound system, so I cannot speak to the sound quality....as Sonos is excellent on its own. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Have had a few months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is great quality for the price, first off. I am not fond of the menu set up (roku is eaisier to navigate), not that big a deal though.. again for the price. About 2 months in we did have an issue with the bottom portion of the screen not working, after toggling thru setting my husband was able to fix, no issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Highyly reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 65 inch QLED is a great tv the clarity is awesome, the colors are vibrant and distinct. Has 3 hdmi ports which is enough for me. I have my sound bar hooked through the optical port and it sounds great. My ps5 console graphics are superior to other QLED tvs and there is no lag time and what i thought was cool is that u can even see the dust flying in the air. Overall a great tv. The only downfall is if u dont have a sound bar the tv speakers are not that great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great functionality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, Convenient, and Packed with Features! The TCL Fire TV has been a fantastic addition to my home. Right out of the box, it was easy to set up, with the Fire TV interface seamlessly built into the system. I didn’t need any external devices—it was ready to stream my favorite shows and movies immediately. The picture quality is impressive for the price point. The 4K resolution delivers sharp, vibrant colors, and the HDR support makes watching content a true pleasure. The sound is decent, though I’d recommend pairing it with a soundbar for an even better experience. What makes this TV stand out is its integration with Alexa. Using voice commands to search for content, adjust volume, or even control smart home devices is a game-changer. Plus, the Fire TV ecosystem has all the apps I could want—Prime Video, Netflix, Hulu, Disney+, and more—all running smoothly. The interface is intuitive, though there are occasional ads on the home screen, which is a minor downside. Overall, this TV is an excellent value for anyone looking for a budget-friendly option with modern features and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TcL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with this TV. The color and brightness is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Excellent tv for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with easy setup. The remote could be better it's pretty basic. The color are rich and deep andyou couldn't ask for much more from a tv with such a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL rivaling all the best name brands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Fantastic picture, fantastic price point. This isn’t a $1k tv and you aren’t paying $1k for it, but for the price size and and picture quality, it can’t be beat. Not sure how it sounds because mine has been hooked up to a soundbar, but I’m sure it’s livable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to purchase a different TV but the one we wanted was out of stock. The staff was wonderful about finding a different one that was similar in our price range and happy I walked out with this one. It's a good TV, sounds and looks great - also compatible with the sound bar I already had. The fire TV that comes installed is not the greatest so I do have to use an external device for most streaming apps, but for the price and quality otherwise I love it and it was a fantastic update to my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    TCL 65 inch tv Model number Q5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases TV to add to my family room. The price point was great. The quality of the picture is nice. Plus the brand is a reliable brand and when reviewing it, it received nice reviews.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is so fantastic ,my son and hubby picked it out and I thought we should go with a name brand like Samsun Sony and so on , but this tv TCL fits in our living room PERFECT and it has great picture easy to use !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV, affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 65" TV has been amazing. We are using it outside on the Pool Patio, I was very skeptical on how the picture would look but very surprised at the clarity and picture quality. I would definitely suggest this TV for those looking for a quality TV at a great price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristopherS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Small office Zoom screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice TV. We purchased 2 of these for a small office to have zoom meeting on and it is large and bright with a nice picture. We do not use the speakers so I cannot comment on that but otherwise it is well worth the price for an economical TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Is it a TCL TV or Amazon TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the TV is great for the price. The quality of the picture is perfect for casual watching. And even movies still look great. Only problem i have is almost being forced to use the fire TV to have the TV work properly. I just want to use the TCL tv I purchased not an Amazon product. Only reason I gave it a 4 instead of 3 is because it not a TV problem its a company probelm.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Erikrod1206,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv came out better than I thought. Clear picture, great color and set up was so easy. I wasn’t sure about buying this brand but it was worth it. The price was great for the size of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying our new TV. Picture quality is very good, color is nice. I would recommend this TV. We didn’t purchase a sound bar as this TV went in our bedroom. Sound quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    tcl tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome for an awesome price ..easy to set up and easy to follow instructions ..great quality tv with no issues at all

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ManuelaD,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second TLC tv purchase. TLC was recommended to me from people who have owned this brand. It has features that other tvs can’t match for the price.I’ve had zero problems with either. This one has only been used for about four months. We think the picture is very good. We haven’t touched the settings.The price is what really makes this tv such a good deal.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Billy,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as scheduled and in good shape. Fire tv makes operation easier. Great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good TV for its price—great colors, good size, and overall an excellent purchase. The only area for improvement is the Fire TV OS; honestly, it’s not very user-friendly, and the picture settings can be a bit tricky at times. I’m currently using it with an Apple TV that supports Dolby Vision, and it’s incredible what it delivers for the price. I recommend it if you’re on a tight budget for a TV.

    I would recommend this to a friend
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