Customer Ratings & Reviews
- Model:
- TS5000-NA
- |
- SKU:
- 6347815
Customer reviews
Rating 4.4 out of 5 stars with 34 reviews
(34 customer reviews)to a friend
Customers are saying
Customers are positive about the ALTO 5 2.0-Channel Soundbar's sound quality, describing it as "fairly decent" for its price range. They also appreciate its budget-friendly price and easy setup process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly decent sound for a good price - easy to install
I would recommend this to a friend Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really ease to connect and it turns itselt on when sound comes out of the T V and shuts off when the T V is turned off. Without the sound bar my wife and I cannot hear all the words clearly.
I would recommend this to a friendRated 4 out of 5 stars
sounds great for the price range
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this for about 7 months now. Not a single problem very easy to use. Just wish it had more options to mess with in terms of sound. But overall, sounds good.
I would recommend this to a friendRated 4 out of 5 stars
Really Cranks
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar gave me more than I expected. So far 3 of my friends have gone and gotten this afternoon hearing it at my house.
I would recommend this to a friendRated 5 out of 5 stars
Easy Remotes Pairing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to go with my Mom's new living room TV setup and she loves it! We also got a TCL brand TV so we were able to easily sync both products to the same remote control.
I would recommend this to a friendRated 5 out of 5 stars
Great for family room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great for my family room entertainment system nice and sleek which is not noticeable at all.
I would recommend this to a friend- Cons mentioned:Unnecessary
Rated 3 out of 5 stars
Returned didnt need
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Choice TCL and didnt need the sound bar. So dont know how this preforms.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Zebra,
Thank you for taking the time to provide your feedback. We understand that you didn't need a soundbar at this point in time. We hope that if you ever find the need in the future, you consider us! We hope you enjoy your new TV!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a gift for a friend & she loves it, she is elderly & she can hear her TV so good now:) She is so happy!!!
I would recommend this to a friend- Cons mentioned:Missing parts
Rated 2 out of 5 stars
Didn't get to try it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I received the bar unfortunately in an open completely broken box and missing a bunch of things so I decided to check the material quality of the material overall. I can confidently say I'm lucky to return as it looked and felt very cheap
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maged,
We're truly sorry to hear about your experience as this is definitely not normal for one of our soundbars. All of our product boxes and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. Given the opportunity, we could have looked into this for you and tried to help in anyway we could. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Hits all the right notes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this - got for the in laws, and they love it too. Winner
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar and shipping was on time. Would highly recommend it
I would recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
Not loud enough
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud but I get what I paid for can’t complain
No, I would not recommend this to a friend - Cons mentioned:Missing parts
Rated 1 out of 5 stars
No power cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our speaker came missing the power cord and wall mount. My son was so excited to open his Christmas gift, that he tore the box and threw it away before we were able to return it. So now we’re stuck with a product that we can’t even use. What a bummer.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new soundbar comes with a power cord, a remote, connecting cables, mounting kit, and a quick start guide. We would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Bluetooth, Easy setup, Sound quality
Rated 5 out of 5 stars
Amazing Sound Quality!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been holding off on making a soundbar purchase and I am so glad I waited until now. This TCL soundbar is exactly what I was looking for as it is an amazing soundbar system with exceptional sound packed into it. I was really looking for something that would bring the sound out of all my favorite shows and movies and this is everything I wanted and more. The sound it produces is not only loud, but very crisp and balanced as opposed to other systems that just feature a lot of noise. The sound quality is very clear and distinct as it brings out the normally hard to hear audio of dialogue-heavy shows and emphasizes all the small sounds you would usually miss! It was very easy to get setup (as it comes with all the connections in the box) and very user friendly to use now that it is up and running. It took just a couple of minutes to get it out of the box and connected to my TV! Does not require any complicated steps, apps or downloads! Absolutely would recommend for anyone who is looking for a soundbar with exceptional sound packed into an easy to use design! Also, love that it is Bluetooth compatible so I can connect my music straight from my phone!
I would recommend this to a friend