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Customer Ratings & Reviews

$299.99
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Comp. Value: $399.99

Customer reviews

Rating 4.6 out of 5 stars with 148 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality of the Q65H Q Class 5.1 Channel Soundbar, with many praising the bass performance. The soundbar is also frequently mentioned for its easy setup and reliable connectivity. Several customers appreciate the comprehensive remote control and the slim design that fits well under their TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 148 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes it just like being in a movie theater. Must have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Budget 5.1 Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality. Perfect home theater and the subwoofer is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sales rep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and small, great sound with a nice unit. I love it. I bought it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whoa. Amazing sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This is ten times better than my last soundbar (Samsung). The sub woofer makes the house shake. Amazing sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie theater quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound system we bought ! Had a samsung and bose before and this sounds like a movie theater. Pairs great with the tcl tv too! So easy to use too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of Glitches

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL Soundbar delivers good quality sound with clear dialogue and powerful effects. However, it's very temperamental. At least once every other day, it simply switches off, requiring you to unplug and reboot the whole system. That solution is effective and easy, but annoying when it happens in the middle of a program. My experience with Best Buy's service was also deeply disappointing. Although I'd requested and paid for a Geek Squad set-up, Best Buy used other contractors. They didn't show up for the appointment and didn't return calls or messages. Ultimately, I had to pick up and install the equipment myself. Best Buy is doing tremendous damage to its brand by relying on these kinds of contractors.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MikeK,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love This!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Great sound. Very affordable and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for movies and other media. For music not the best but still good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is phenomenal and works well with my TCL TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product in my opinion. I do find myself having to turn volume up to hear voice clearer but then having to turn it down again once sounds effects/ base is too loud. .. and then do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Easy to set up. I bought to pair with a new TCL TV and they work great together. Sub has plenty of power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product too fast ship and easy to instale 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and for the price is great highly recommend

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Peter, Thank you so much for the great feedback! Our sound bars not only look great, but they sound great too. We hope your new sound bar setup immerses you in a whole new cinematic experience! Thank you, Alison TCL Customer Support

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dolby Atmos not that great. Unfortunately the center channel (which is supposedly the voice) gets drowned out. Found a great deal on LG S90tr and made a HUGE difference! My TCL doesn’t have full control of the LG soundbar but I can del with the trade off. May have had better luck with the tcl 85sh but the lg has a better track record. Recommend for someone who doesn’t want true Dolby atmos.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bnkhan,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    TCL Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, but bass was a little boom-y. It was hard to understand dialogue. Using the app to tune the room improved things a bit. Sometimes I unplug the subwoofer to make it easier to understand.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    TCL great soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older model and this was the latest closest match even more powerful at volume 10 I can already tell the difference very loud and crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really enhances the experience. Its like being at the movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will always recommend this. Try it out and you will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good choice comparing its quality with its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL soundbar review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar works really good with My TCL 4k QLED Tv!

    I would recommend this to a friend
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