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Carlos Posted
I boyght this a year ago, looking for a decent low budget sound bar. It gets the job done, however, evey time the tv turns on and the speaker connect via eArc the speaker will announce the mode that its in. There is no way to turn off the announcment. It is super annoying. I’ve acoured the web for a way to thrb this off but there isnt a a way. You could ainple plug enverythibg via another connection and leave the speaker on all the time but you are not going to get the eArc features this way.
Posted
Hi Carlos,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
RayJ Posted
just what I was looking for. inexpensive, sound quality great and good bass. nothing like built in TV speakers.
Posted
Hi RayJ,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
CCAtlanta Posted
My TCl Roku TV instantly recognized the soundboard and set itself up perfectly using HDMI ARC. I found the default settings a bit booming on the bass, but that was easily fixed. Great product if you have a TV with ARC.
Posted
Hi CCAtlanta,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your soundbar thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Tammy Posted
Love this sound bar i will buy again the i have found so far
Posted
Hi Tammy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your soundbar thus far! Our soundbars are designed and engineered to have a quick and easy setup, be user friendly, and provide a great audio experience. We hope you continue to have a great experience and explore more of the great features our soundbars have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Walterp Posted
Vincignea, Brian soundbar and sub is not worth the money. Do not waste your time buying it sub. Woofer issues and connection issues.What a waste of time and money
Posted
Hi Walterp,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your soundbar. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support