Customers often highlight the ease of use, relaxing sensation, and effectiveness of the TheraFace LED Mask with Vibration Therapy. Many users appreciate the convenience and comfort of the mask, with some even noticing improvements in their skin after just a few uses. However, some customers find the mask to be heavy and uncomfortable, and a few express concerns about its price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 245 reviews
Pros mentioned:
Easy to use
Cons mentioned:
Heavy
Rated 5 out of 5 stars
Great addition to my wifes skincare routine
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife was really looking to step up her skincare game a while back, so I snagged her this TheraFace Mask a couple of months ago. She did her research and this one really caught her eye because it combines LED light therapy with vibration, pretty cool, right? She's been using it religiously ever since, and honestly, she's loving it! It's become a regular part of her nighttime routine, and she's already noticed her skin looking smoother and just...better. It's totally lived up to the hype and gives her that spa like experience without having to leave the house. This thing is seriously relaxing, the vibrations are super soothing, and it makes her whole skincare routine feel like a pampering session, it's really effective for improving skin tone and smoothing out wrinkles, after a few weeks, she's definitely seeing a difference, her skin tone is more even, and those little fine lines are starting to fade. Looking at the reviews it seems like other people are getting great results too, which is always a good sign! It's super easy to use, and the straps adjust so you can get a nice snug fit, no complicated settings or anything like that. The only complaint I would have is that the mask can feel a bit heavy if you wear it for a while, which makes sense, my wife hasn't really complained about it, but she does agree that it could be a tad lighter. Okay this mask is not exactly cheap. That's definitely something to keep in mind, but honestly, with all the features and the fact that you can get spa quality treatments at home, it might be worth the splurge. If I had to resume everything in a few words I would say that; Yeah it's a bit pricey and maybe could be a little lighter, but she'd definitely recommend it to anyone who wants to take their skincare to the next level.
I would recommend this to a friend
Pros mentioned:
Led lights
Cons mentioned:
Price
Rated 4 out of 5 stars
It’s a pretty penny but worth it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Therabody Face LED Full-Face Mask is a transformative skincare device for enthusiasts seeking professional results at home. While it may be considered a luxury item, its dual therapy and convenience justify the investment for those dedicated to holistic skincare routines. This mask offers a multifaceted experience, providing pampering while simultaneously optimizing skin health.
**Final Verdict** 4.7/5 Price Drop Would Make this a “5”
Anti-aging seekers, acne-prone skin, and anyone craving a spa-like experience at home. Pair with serums for amplified results trust me.
I would recommend this to a friend
Rated 5 out of 5 stars
Clearer Skin and Total Relaxation
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s been about two weeks since I started using this LED face mask, and I can already see a difference in my skin! I have less acne, and overall, my face looks and feels so much better. I really enjoy the vibration massage feature — it’s incredibly relaxing and helps me unwind after a long day. I also love that it doesn’t just treat my face; it wraps around and massages the top of my head as well, which adds an extra layer of comfort and stress relief. Using this mask has not only improved my skin but also made my nightly routine much more calming. I’m really happy with the results so far!
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Works already
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my wife as a christmas gift, but she is nice enough to let me use it too. I have vitaligo blotches on my face and after a week, I can already see pigmentation starting to fill in, and my wife's face is looking clearer from the dark spots already. I just wish I had taken before and after pics, but honestly, I didnt expect fast results from this thing, especially with vitaligo within a week. Huge game changer!
I would recommend this to a friend
Rated 5 out of 5 stars
BEST Anniversary gift EVER!!! (wife’s statement)
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Therabody Theraface LED Mask is a game-changer for at-home skincare. It’s comfortable, lightweight, and delivers professional-grade LED therapy in just minutes a day. The hands-free design makes it super convenient, and the different light settings effectively target wrinkles, acne, and overall skin tone. After consistent use, my wife’s skin feels smoother, brighter, and more rejuvenated. If you’re looking for an easy and effective way to upgrade your skincare routine, this mask is definitely worth it!
I would recommend this to a friend
Pros mentioned:
Red light
Rated 5 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife likes it. She uses the red lighting 9 minutes everyday. She swears she sees a difference. It was a birthday present. She did do some research before she used it. Follow instructions and guidelines. There are warnings if you use it incorrectly.
I would recommend this to a friend
Rated 5 out of 5 stars
IT WORKS, SEE PHOTO FOR RESULT
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing actually works! See my photos from before and after. I was initially very conscious of my smile line since it appeared to have become more prominent over the years. As you can see from the first photo (BEFORE), my lines were deep even without smiling. I had low hopes but still took a photo to track progress and HOLY SMOKES. My lines are less obvious and it totally makes a difference in my face. I've also noticed a slight evening of skin tone and my pores also look smaller.
And I paid full price, out of pocket for this, not a promo.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy with my mask
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After using this product for 1 week, I can see smile lines diminishing. My skin is brighter and I’m getting compliments from different people. It feels nice to make my skin more youthful as I get older.
I would recommend this to a friend
Rated 5 out of 5 stars
Expensive but worth it!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product really has made a difference in my skin since I started using it. I like that I can skip to the third acne setting for a shorter targeted treatment if needed. The time between charging is longer than I had imagined, I wish there was a battery indicator. Charging port is consistent with all the other new products of USB-C which is nice to not have a special charger for it. Charging port and eye protection built in shown in photo.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy, quick and relaxing
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s easy to handle and the programs are quick so you won’t have to carry it around for long. The programs are relaxing especially the message aspect of the mask.
I would recommend this to a friend
Rated 5 out of 5 stars
Consistency is key
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve used this for about 90 days, but I’ve been using this consistently(not missing a day) for the last 30days and have definitely seen a difference. Seems to be diminishing my dark spots and my face is glowy. Deep wrinkles are softening some too.
I would recommend this to a friend
Cons mentioned:
Uncomfortable
Rated 1 out of 5 stars
Returning
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Plan on returning. It’s not really comfortable. The straps are not easy to use.
The vibration actually caused me to have a headache and I’m not typically a person to have headaches.
You can change the setting of vibrations but none of them felt relaxing.
It’s hard to spend $600 on a product and have to wait 3-6 months to see any real results and by that time. I can’t return it.
Also think it shouldn’t turn off after 9mins. So it’s a consistent restart
So given that the mask vibration doesn’t feel relaxing and having to wait such a long period of time to potentially see results, just not worth the risking $600 on.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Well packaged but no mask just AN ACTUAL BRICK!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had read the other reviews about it being heavy for a mask, but when I picked it up, I was very surprised by the box's almost obscene heft and/or my weakness. When I got home, I was excited to try the mask so I washed my face then attempted to open a VERY well sealed box. Tools were required. Only to find the usual instruction manual, charging cord and AN ACTUAL FN BRICK in yet another factory sealed box. You know a rectangular stone for buildings... old school like "ANOTHER BRICK IN THE WALL" or "Ow, she's a brick house... She's mighty-mighty, just lettin' it all hang out". I wish. I'm still ugly & alone with a 600 dollar brick. It's not even a nice looking brick. Look at the picture and tell me different.
In hind sight. My cat did think the box smelled suspiciously peculiar.
She may know more than I think she knows. But unlike Madonna she can't express herself and she is going through a funky phase, right meow. Both Madonna and my cat.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Cool madk
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves this mask so much. She uses it while she meditates. It has lots of functions and makes for some cool photos.
I would recommend this to a friend
Rated 5 out of 5 stars
Must buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Results start to show in as little as a few days. Great product
I would recommend this to a friend
Rated 1 out of 5 stars
No Face Mask in the Box!!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this $599 TheraFace Mask during my visit to Miami before Christmas, intending it as a Christmas gift. I ordered it online and picked it up in the Best Buy store located at 550 N Congress Ave, Boynton Beach, FL 33426. I didn’t open the package immediately since it was intended as a Christmas present. After Christmas, to my disbelief, I discovered that the expensive face mask was missing. Instead, the box contained what appeared to be a milkshake or protein shake wrapped with tape and sponges. This startled me, as the bottles seemed to have been opened and the caps screwed back on. I was uncertain about their contents and whether they might be harmful. I must retain the box as I need to address this matter with Best Buy. I'm keeping my fingers crossed and I am hoping that the contents of the two bottles are not harmful to anyone.
I promptly contacted Best Buy, but they advised me to return to the store, which wasn't feasible as I had returned to another state. The customer service representative agreed to investigate the matter and assured a follow-up within 48 hours. Unfortunately, I received no callback after 48 hours. I made multiple follow-up calls. During my last inquiry, I was advised to dispute the charge. I have initiated the dispute but have not received any updates yet. As a loyal tech member who trusts Best Buy, I am perplexed about the incident and hope that Best Buy can conduct an investigation to identify the perpetrator and resolve my dispute as soon as possible. This is truly bothering me every day.
No, I would not recommend this to a friend
Pros mentioned:
Vibration
Rated 5 out of 5 stars
For better, more beautiful skin
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Do you want to look like you’re a super hero, while taking care of your skin? Then this is the product for you! The Theramask by Therabody is an LED skincare mask that not only provides the benefits of LEDs to your skin, but also vibration therapy. I tested the product for a week before writing this review, but keep in mind that if you’re looking for noticeable results, you need to be patient and consistent with the product for at least 2 or 3 months.
So what is my experience with it after one week? My mask arrived fully charged so all I had to do was to adjust the straps to fit my head and face. This only took a minute maybe, and my only comment was that the mask felt a little heavy on my face. The mask is very easy to use because you have a button on the right side that starts the 9 min program, which is the intended way to use this product. Alternatively, you can use the left button for a 15 min vibration therapy, if you just want a relaxing head and face massage. You can cycle through the programs by clicking the button again. The three cycles are described in the manual.
The first time I used it, I used it as is, meaning with the eye shield. After the 9 min treatment, I noticed thin red lines where the eye shield rested on my nose, but don’t worry, they went away after 10 mins. In my case, they were right on a mosquito bite scar that I’m actually trying to heal with this device (among other things), so day 2 and forward, I used it without the eye shield. This meant of course, that I had to keep my eyes closed the entire time, which was not a problem at all. With the eye shield, you can actually open them just fine, but I cannot recommend to open them at all without the eye protector. I did not notice any problems with my vision afterwards, in case anyone is wondering. Even after a week of daily use.
On day 2, I wanted to try it while lying down, meaning that the mask was resting on my face. The mask is a little heavy, so it wasn’t the most comfortable way to perform the treatment, and it did leave slight imprints and some red spots on my skin afterwards, that went away in maybe 15 mins.
On day 3, I did it the “right” way, at least for me. Sitting in a chair, no eye shield with music playing in the background. This is the way. The LEDs make it feel like I’m at the beach, and the vibration feels like a relaxing massage, so it’s almost like a spa treatment that’s focusing on skin issues like wrinkles, fine lines and acne.
Like I said, I’ve only been using this device for a week, so I can’t say that major improvements have occurred just yet. What I like about this company is that they don’t overpromise. They know that skin improvements won’t happen overnight or in a week. They’re promising results in 2 - 3 months, and that I can buy into. LED therapy is a true and tested concept and is recommended and performed by many dermatologists all over the world, so being able to do it at the comfort of your own home is absolutely wonderful.
It’s been a week, and I have not needed to charge it yet, but it does use a regular USB-C cable (included), so you can charge it with a phone charger you already own. In terms of maintenance, TheraFace recommends to clean the device after each use. It’s very easy to clean, so I did not find this to be an inconvenience. There’s a stand included that keeps the mask in place while not in use.
Lastly, while reading the manual, I discovered a warning about using this device with skin products such as retinoids and benzoyl peroxide. I personally use Adapalene every night, and did not find it to cause any issues for me (no redness, dryness or irritation), but if you’re using something stronger, such as Tretinoin, then you might want to be more cautious, especially with the infrared light, which can be skipped by pushing the right button. The real benefit of using this device, is the combination of the different lights, so that is the best way to use it, but of course, if it causes irritation, use caution.
If you’re looking for a new way to treat your skin besides the usual sunscreen, moisturizer and retinoid, then look no further. What’s nice is that it only takes 9 mins per day, so if you do this first thing in the morning with some relaxing music or the news on in the background, it can become a wonderful addition to your daily skincare routine.
I would recommend this to a friend
Pros mentioned:
Relaxing
Rated 5 out of 5 stars
Surprisingly meditative therapy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The TheraFace Mask is a unique product that caught my eye by not only providing LED skin treatment but also incorporating Therabody’s expertise in motorized massage.
The Mask includes a charging cable, stand, and a removable eye shield. Unlike most LED masks on the market that are wired with consumer grade LEDs, the TheraFace mask is wireless and utilizes medical grade LEDs. In addition, 17 of Therabody’s proprietary QX-Micro Motors are programmed with 3 distinct vibration patterns.
I found the mask to be a little large for my small head, but I was able to adjust the straps to find a sweet spot. Initially, my instinct to tighten it like a VR headset proved to be a mistake. The Mask felt heavy and put a lot of pressure around my eyes and brow. Once I loosened it up and found a comfortable snug fit it was easy to just pull the mask on and off, leaving it properly adjusted for the proportions of my melon. Once dialed in and eye shield removed I found the Mask to be very relaxing, meditative even. The default 9-minute session provides not only the full treatment potential of the mask but also comforting massages that compliment the light well. With my eyes closed the mask guides you through the session with changing vibration patterns, visible light, and audible tones. The mask also offers a 15-minute vibration only session or you can even turn off the vibration during your light treatment if you choose. Lacking any comparison, the battery life is good and I was able to use the device about a week before charging.
It should be noted that the TheraFace Mask is a Class II medical device containing an incredible 648 professional strength Red, Infrared, and Blue LED lights. These particular wavelengths were chosen to provide clinically proven therapy to reduce breakouts, fine lines, and wrinkles. Therabody even conducted their own study with the product over 12 weeks, consisting of 9-minute sessions Monday through Saturday and vibration only on Sunday. The results are available on their website but in their study, participants saw results in as little as 8 weeks. Though I would not consider the improvements drastic, there is visible improvement. I have only used the product a little over a week so it is far too early for me to see a marked difference but my skin may be slightly better toned and I have not had any of the occasional pimples either.
I genuinely enjoy using the mask and have incorporated it into my daily routine. The sessions provide a nice meditation for me, though it may not be for everyone and your spouse may think Halloween came early. Regardless, the device is very promising and with the relaxing massage it provides, I look forward to maintaining my skin overtime.
I would recommend this to a friend
Pros mentioned:
Red light
Rated 4 out of 5 stars
A promising start with just a single issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife (a physician), has been on a tear lately with laser therapy. She attended a conference a few months ago where there was a presentation on laser/LED light therapy for wound healing. Also, one of the ortho surgeons she refers to all the time has started using a light therapy rig in his Physical Therapy suite.
Since then she has purchased a light therapy 'gun' to see if it can help with some pain issues she has been having with her neck (no I'm not the pain), and her knees. While there isn't a ton of peer-reviewed studies on laser/LED light therapy, what there is, is pretty promising. When I told her about the Therabody TheraFace Mask to help with wrinkles and acne, she didn't hesitate to say "Get it!" Despite being almost 50, she has always had trouble with her skin and despite religious use of sunscreen (for the last 20 years or so), she has her fair share of wrinkles. Me, I hardly ever got zits even when I was a teenager, but years out on the flight line in the Air Force and growing up as a pasty white kid in Hawaii and Arizona (before sunscreen was really a thing), has done a number on my face. I'm also kinda hoping that it can help treat some of the damage I've caused to my own skin.
First off, the mask is a bit intimidating upon opening the box. It looks like the mask from the 'Friday the 13th' movies but nice and futuristic. On a side note, I'm sure Jason could have used the TheraFace mask himself. Anyway, upon trying it on I noticed that it doesn't seem to be really intended for adult men to use. The band sits rather high on my head, which is not egregiously large, but is obviously longer/taller than it was designed for. That being said, I could still use the straps to hold it to my face securely. The mask fit much better on my wife who is a rather petite woman.
You have the buttons on either side of the mask to pick your light/massage therapy. All of the three light profiles have a massage routine along with it (massage being done by rubber pads on the face and motors in the straps), that you can cycle through or turn off with the massage button, or you can also just do different massage therapies with no light. Both my wife and I agree that the mask would be far better without the massage function. To me it doesn't really seem to do anything than just vibrate the mask, and for my wife, it actively gave her headaches. If nothing else, it would be better if the light button was only for light modes, and the massage button was only for massage modes, instead of turning on the light therapy and having to cycle through all the massage profiles until you reach 'off'.
I wish I could tell you that I look 50 years younger (very zygote-like), but just as it took years of sun exposure to weather my face and years of blemishes for my wife to drive her crazy, it's going to take more than the week that we've had this to truly see the results. We have high hopes though, and if nothing else I have a wicked cool Halloween mask!
I would recommend this to a friend
Cons mentioned:
Comfort, Price, Size
Rated 3 out of 5 stars
Unique Facial Therapy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Unboxing this Therabody TheraFace Mask was quite interesting. I almost held my breath in expectation. Seriously. I didn't quite know what this unusual facial therapy device would be like. Yet I went into this curious as to what long-term benefits this mask might have as part of my daily self-care routine.
The mask was bigger than I'd imagined. But then again, the overall size needs to fit your face. I'm assuming a basic average facial measurement size was decided upon to fit most people.
At first glance, the TheraFace Mask is like something out of a movie or video game. I will confess, it was somewhat intimidating. But once I'd put the mask on, following the detailed instructions, it was much less intimidating an experience.
Because I'm not used to anything like this mask fully covering my face, I felt a bit claustrophobic. However, I quickly got used to how it felt wearing the mask, making sure to adjust the straps so as to balance the weight of the device on my head for better comfort and in order to get the mask positioned properly.
I can say that there was plenty of air circulation between the mask and my face, so I could breathe just fine. But after my first 9-minute "treatment," my face felt a little warm, though not overly much; not to where it was concerning. Now what was slightly concerning to me, was that my lower face stung a little, almost as if I had the beginnings of a light sunburn. There was minimal pinkening of my skin (as the User Manual advised there might be), and this did go away after about 10 minutes. Another thing I noticed was that after each treatment, my face felt really dried out. The manual recommends using your favorite moisturizer should this occur.
*Before using this device: DO read through the User Manual, paying particular attention to the Safety Information, Care & Cleaning, and Warnings & Guidance sections.
As for quality, there is no question that this Therabody TheraFace Mask is made exceptionally well. And with this device being FDA approved, I feel reasonably confident that it has been tested over the required amount of time, and would be safe for 'most' people.
But would I recommend? No. This facial therapy mask IS quite pricey. More importantly, as for me myself, I have too many "reservations" about this technology. However, if you are considering such a device, please do some research before buying.