Customer Ratings & Reviews

My wife was really looking to step up her skincare game a while back, so I snagged her this TheraFace Mask a couple of months ago. She did her research and this one really caught her eye because it combines LED light therapy with vibration, pretty cool, right? She's been using it religiously ever since, and honestly, she's loving it! It's become a regular part of her nighttime routine, and she's already noticed her skin looking smoother and just...better. It's totally lived up to the hype and gives her that spa like experience without having to leave the house. This thing is seriously relaxing, the vibrations are super soothing, and it makes her whole skincare routine feel like a pampering session, it's really effective for improving skin tone and smoothing out wrinkles, after a few weeks, she's definitely seeing a difference, her skin tone is more even, and those little fine lines are starting to fade. Looking at the reviews it seems like other people are getting great results too, which is always a good sign! It's super easy to use, and the straps adjust so you can get a nice snug fit, no complicated settings or anything like that. The only complaint I would have is that the mask can feel a bit heavy if you wear it for a while, which makes sense, my wife hasn't really complained about it, but she does agree that it could be a tad lighter. Okay this mask is not exactly cheap. That's definitely something to keep in mind, but honestly, with all the features and the fact that you can get spa quality treatments at home, it might be worth the splurge. If I had to resume everything in a few words I would say that; Yeah it's a bit pricey and maybe could be a little lighter, but she'd definitely recommend it to anyone who wants to take their skincare to the next level.

I’ve been using this mask for about a month now daily. I bought it because I have rosacea and basically almost everything tropical makes my skin flare up so I thought I would give this a go. It’s a little difficult to 100% say the effectiveness of this product but I do see an improvement in the amount of redness/texture, I’m hoping I’ll continue to see results as it is something that you have to keep doing over time. It doesn’t take very long to do it, usually I wear this at night before going to bed for the ten minutes. Build quality seems nice. Cons- it’s really heavy. I can’t imagine sitting around and working in it. Maybe if I had a larger head it would be more snug and not feel like weighed down. The heaviness makes it kind of uncomfortable but it’s not a deal breaker.

It’s easy to handle and the programs are quick so you won’t have to carry it around for long. The programs are relaxing especially the message aspect of the mask.

This thing actually works! See my photos from before and after. I was initially very conscious of my smile line since it appeared to have become more prominent over the years. As you can see from the first photo (BEFORE), my lines were deep even without smiling. I had low hopes but still took a photo to track progress and HOLY SMOKES. My lines are less obvious and it totally makes a difference in my face. I've also noticed a slight evening of skin tone and my pores also look smaller. And I paid full price, out of pocket for this, not a promo.

I got this mask almost a year ago for my 41th birthday and I have been using it pretty much every day since then. I think I see the most difference around my eyes, the fines lines got smoother and the bags under my them made a big improvement. I know it’s pricey compared with other brands, but I looked into how many led lights they all had and this one has more than any other ones. I went through some heavy chemotherapy and I want to believe that the mask helped my skin and me to relax a bit. Pictures were taken 1 year apart.

It’s been about two weeks since I started using this LED face mask, and I can already see a difference in my skin! I have less acne, and overall, my face looks and feels so much better. I really enjoy the vibration massage feature — it’s incredibly relaxing and helps me unwind after a long day. I also love that it doesn’t just treat my face; it wraps around and massages the top of my head as well, which adds an extra layer of comfort and stress relief. Using this mask has not only improved my skin but also made my nightly routine much more calming. I’m really happy with the results so far!

The Therabody Theraface LED Mask is a game-changer for at-home skincare. It’s comfortable, lightweight, and delivers professional-grade LED therapy in just minutes a day. The hands-free design makes it super convenient, and the different light settings effectively target wrinkles, acne, and overall skin tone. After consistent use, my wife’s skin feels smoother, brighter, and more rejuvenated. If you’re looking for an easy and effective way to upgrade your skincare routine, this mask is definitely worth it!

After using this product for 1 week, I can see smile lines diminishing. My skin is brighter and I’m getting compliments from different people. It feels nice to make my skin more youthful as I get older.

Therabody Face LED Full-Face Mask is a transformative skincare device for enthusiasts seeking professional results at home. While it may be considered a luxury item, its dual therapy and convenience justify the investment for those dedicated to holistic skincare routines. This mask offers a multifaceted experience, providing pampering while simultaneously optimizing skin health. **Final Verdict** 4.7/5 Price Drop Would Make this a “5” Anti-aging seekers, acne-prone skin, and anyone craving a spa-like experience at home. Pair with serums for amplified results trust me.

I’ve used this for about 90 days, but I’ve been using this consistently(not missing a day) for the last 30days and have definitely seen a difference. Seems to be diminishing my dark spots and my face is glowy. Deep wrinkles are softening some too.

I got this for my wife as a christmas gift, but she is nice enough to let me use it too. I have vitaligo blotches on my face and after a week, I can already see pigmentation starting to fill in, and my wife's face is looking clearer from the dark spots already. I just wish I had taken before and after pics, but honestly, I didnt expect fast results from this thing, especially with vitaligo within a week. Huge game changer!

I had read the other reviews about it being heavy for a mask, but when I picked it up, I was very surprised by the box's almost obscene heft and/or my weakness. When I got home, I was excited to try the mask so I washed my face then attempted to open a VERY well sealed box. Tools were required. Only to find the usual instruction manual, charging cord and AN ACTUAL FN BRICK in yet another factory sealed box. You know a rectangular stone for buildings... old school like "ANOTHER BRICK IN THE WALL" or "Ow, she's a brick house... She's mighty-mighty, just lettin' it all hang out". I wish. I'm still ugly & alone with a 600 dollar brick. It's not even a nice looking brick. Look at the picture and tell me different. In hind sight. My cat did think the box smelled suspiciously peculiar. She may know more than I think she knows. But unlike Madonna she can't express herself and she is going through a funky phase, right meow. Both Madonna and my cat.

Results start to show in as little as a few days. Great product

My wife likes it. She uses the red lighting 9 minutes everyday. She swears she sees a difference. It was a birthday present. She did do some research before she used it. Follow instructions and guidelines. There are warnings if you use it incorrectly.

This product really has made a difference in my skin since I started using it. I like that I can skip to the third acne setting for a shorter targeted treatment if needed. The time between charging is longer than I had imagined, I wish there was a battery indicator. Charging port is consistent with all the other new products of USB-C which is nice to not have a special charger for it. Charging port and eye protection built in shown in photo.

Plan on returning. It’s not really comfortable. The straps are not easy to use. The vibration actually caused me to have a headache and I’m not typically a person to have headaches. You can change the setting of vibrations but none of them felt relaxing. It’s hard to spend $600 on a product and have to wait 3-6 months to see any real results and by that time. I can’t return it. Also think it shouldn’t turn off after 9mins. So it’s a consistent restart So given that the mask vibration doesn’t feel relaxing and having to wait such a long period of time to potentially see results, just not worth the risking $600 on.

My wife loves this mask so much. She uses it while she meditates. It has lots of functions and makes for some cool photos.

The TheraFace Mask isn’t my first foray into LED light facials, as I’ve had this procedure done professionally in-office by an esthetician as a treatment for acne as a teen. However, this is the first time I’ve had a consumer level device that allows me to perform these treatments at home. This product is FDA-cleared and safe for all skin types, Fitzpatrick scale 1-6, though the manual recommends against use if you have dark brown or black freckles, moles, or birthmarks on your face. You also should not apply retinol containing products immediately before use as your skin would be more sensitive to light. The mask has two adjustable Velcro straps for the circumference and height of your head (back and top straps) so that the mask doesn't move on your face. It's a bit heavier than I'd anticipated, but the treatments are short, only 9 minutes. A rubber eyeshield protects your eyes from the lights while the machine is operating; they are removable, however, the recommendation is to keep your eyes closed during treatment if not installed. The eyeshield and eight rubber massage pads around it exert a firm but gentle pressure on your face and can leave behind some redness after treatment. Like marks from wearing swim goggles, these fade away after about 15 minutes. The mask itself looks a bit like a hockey mask with a plain white front, a slightly flexible seam down the middle, and two eye holes that allow you to see through it. There is no mouth hole but the mask is far enough away from your face that it doesn't obstruct breathing. Do note, however, that the depth of the mask causes you to lose a bit of your peripheral vision, like having blinders on, so your field of view will be restricted. You’ll need to be a bit more cautious walking around as I’ve found it’s easy to bump into and trip over things. Embedded in the mask are 648 red, blue, and infrared lights that run through 3 modes in sequence. Red light mode targets fine lines and wrinkles by enhancing collagen production, red with infrared penetrates your skin a little deeper to improve dark spots, even out skin tone, and boost circulation for better skin radiance or glow, and blue light helps to clear mild to moderate inflammatory acne. The inner part of the mask that sits around your eyes is made from a clear rubber while the parts that sit farther from your face are hard plastic. The lights feel a bit warm during use, but do not get hot. The controls are simple: just press and hold the LED button on the right-hand-side of the mask, and it will start a fixed program that runs each mode for 3 minutes. You can skip a mode by short pressing the LED button to move on to the next mode. While the LED therapies are running, you will receive vibration therapy by default. During the red light mode, the massagers use a wave pattern of vibrations that ramp up and down in pulses of intensity around your eyes then around your head. For the second cycle of red and infrared light, it switches to a breathing massage pattern, which increases in intensity over a 5 second period prompting you to inhale, then fades out slowly indicating when to exhale. In blue light mode, only the head massager vibrators are active in a continuous pattern. The gentle vibrations are a bit strange at first and can cause a tickling sensation in the ears but are overall quite soothing, if just a bit noisy. If you prefer a different massage mode during LED treatment, you can change it by short pressing the vibration button on the left-hand-side of the mask, and it will cycle through the three patterns and off. Alternatively, if you want only vibration without light therapy, you can long press the vibration button when turning on the device and choose the pattern you want to use for a 15-minute massage treatment. Note that all 8 eye massagers and 9 headband massagers will be active in this mode. The device charges via USB-C through a port located on the underside of the right eyepiece. An adjacent status LED flashes while charging: orange for low battery, blue for medium, and turns a solid green when fully charged. On a full charge you can use the device around 12 times (LED lights with massage activated). To check the remaining power level, just short press either of the buttons and the LED will illuminate green, blue, or orange for 30 seconds. The recommended care of the mask is to wipe the mask down after each use to prevent the buildup of dead skin, debris, or bacteria. Therabody recommends disinfecting the mask for 3 minutes, three times with isopropyl alcohol, so cleaning the unit may take you longer than the treatment itself. I like to use a lint-free disposable cloth like alcohol towelettes or kimwipes, as tissues and paper towel tend to leave behind fibers on the rubber. The mask comes with a chin stand for storage which works well. Overall, I’ve found using this product to be a pretty relaxing experience. The soft massage vibrations are pleasant but optional, and the treatments are short while still allowing me to do other things like use my phone or read. I’ve used the product once a day for about a week, so I haven’t noticed a huge change to my skin. However, the day of my first treatment, I had a zit developing and within a few days, it had resolved without breaking the skin or leaving a mark. I look forward to seeing more results over time. I do wish the USB cable were a bit longer as at 2 ft, it doesn’t quite reach the power strip on the floor by my nightstand, but I like that it comes with a USB-A adapter, so it can be used with both USB-A or USB-C type chargers.

I purchased this $599 TheraFace Mask during my visit to Miami before Christmas, intending it as a Christmas gift. I ordered it online and picked it up in the Best Buy store located at 550 N Congress Ave, Boynton Beach, FL 33426. I didn’t open the package immediately since it was intended as a Christmas present. After Christmas, to my disbelief, I discovered that the expensive face mask was missing. Instead, the box contained what appeared to be a milkshake or protein shake wrapped with tape and sponges. This startled me, as the bottles seemed to have been opened and the caps screwed back on. I was uncertain about their contents and whether they might be harmful. I must retain the box as I need to address this matter with Best Buy. I'm keeping my fingers crossed and I am hoping that the contents of the two bottles are not harmful to anyone. I promptly contacted Best Buy, but they advised me to return to the store, which wasn't feasible as I had returned to another state. The customer service representative agreed to investigate the matter and assured a follow-up within 48 hours. Unfortunately, I received no callback after 48 hours. I made multiple follow-up calls. During my last inquiry, I was advised to dispute the charge. I have initiated the dispute but have not received any updates yet. As a loyal tech member who trusts Best Buy, I am perplexed about the incident and hope that Best Buy can conduct an investigation to identify the perpetrator and resolve my dispute as soon as possible. This is truly bothering me every day.

The TheraFace Mask is a unique product that caught my eye by not only providing LED skin treatment but also incorporating Therabody’s expertise in motorized massage. The Mask includes a charging cable, stand, and a removable eye shield. Unlike most LED masks on the market that are wired with consumer grade LEDs, the TheraFace mask is wireless and utilizes medical grade LEDs. In addition, 17 of Therabody’s proprietary QX-Micro Motors are programmed with 3 distinct vibration patterns. I found the mask to be a little large for my small head, but I was able to adjust the straps to find a sweet spot. Initially, my instinct to tighten it like a VR headset proved to be a mistake. The Mask felt heavy and put a lot of pressure around my eyes and brow. Once I loosened it up and found a comfortable snug fit it was easy to just pull the mask on and off, leaving it properly adjusted for the proportions of my melon. Once dialed in and eye shield removed I found the Mask to be very relaxing, meditative even. The default 9-minute session provides not only the full treatment potential of the mask but also comforting massages that compliment the light well. With my eyes closed the mask guides you through the session with changing vibration patterns, visible light, and audible tones. The mask also offers a 15-minute vibration only session or you can even turn off the vibration during your light treatment if you choose. Lacking any comparison, the battery life is good and I was able to use the device about a week before charging. It should be noted that the TheraFace Mask is a Class II medical device containing an incredible 648 professional strength Red, Infrared, and Blue LED lights. These particular wavelengths were chosen to provide clinically proven therapy to reduce breakouts, fine lines, and wrinkles. Therabody even conducted their own study with the product over 12 weeks, consisting of 9-minute sessions Monday through Saturday and vibration only on Sunday. The results are available on their website but in their study, participants saw results in as little as 8 weeks. Though I would not consider the improvements drastic, there is visible improvement. I have only used the product a little over a week so it is far too early for me to see a marked difference but my skin may be slightly better toned and I have not had any of the occasional pimples either. I genuinely enjoy using the mask and have incorporated it into my daily routine. The sessions provide a nice meditation for me, though it may not be for everyone and your spouse may think Halloween came early. Regardless, the device is very promising and with the relaxing massage it provides, I look forward to maintaining my skin overtime.