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Customer reviews

Rating 4.1 out of 5 stars with 11 reviews

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  • Quality

    Rating 4.3 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Cons mentioned:
    Doors not aligned, Weird sounds

    Rated 1 out of 5 stars

    Needs improvement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes so much noise. Doors are not stay even. Difficult to open and clase. Makese weird sounds. Bestbuy don't delete your bad reviews. It doesn't help you at all. Sell reliable products instead of deleting bad reviews.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Frank, thank you for your review of model T36BT915NS. We are sorry to hear about the issues you are having with your refrigerator. This is not the level of quality you should expect from Thermador products, and we apologize for this being your experience. We value your feedback and will pass it along to the appropriate teams for further review. For product support, please feel free to contact our Customer Care team at 800-735-4328 for real-time assistance. Thank you for choosing Thermador. thermador