Customer Ratings & Reviews
See more imagesThermador - Masterpiece 30" Built-In Gas Cooktop with 5 Star Burners and LP Conversion - Stainless Steel
- Model:
- SGS305TS
- SKU:
- 6281804
Highly rated by customers for:
Customer reviews
Rating 4.4 out of 5 stars with 24 reviews
Top Mentions
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- Rated 5 out of 5 stars
Nice upgrade
ParinG Posted
Works great, a must have upgrade for anyone who prefers gas-based cooking.
I would recommend this to a friend - Rated 1 out of 5 stars
No delivery
Jan1 Posted
We ordered this item in January with a delivery date the end of February. It was delayed until early March. Then it was delayed AGAIN until April. Will it come then? I doubt it.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello Jan1, thank you for your review. Our sincere apologies for the delay in delivering your appliance order. We recognize this is a frustrating situation and deeply regret any inconvenience caused to you. Delivery updates are best obtained through your dealer, Best Buy, who can contact their regional sales manager with any questions. Thank you again for your feedback and for choosing Thermador.
- Rated 5 out of 5 stars
Best cooktop
EstherO Posted
Love this cooktop - cooks evenly and love the simmer option
I would recommend this to a friend - Rated 2 out of 5 stars
Really wanted to like this cooktop.
Disappointed Posted
I really wanted to like this cooktop, but it has been a disaster on so many levels. The stainless steel top is so cheap and easy to scratch with normal cleaning. I only use a micro fiber cloth and even with with that the numbers on the grill have worn away. From the beginning I had trouble with one of the burners and after 3 techs came out to fix it and could not it still took months for them to authorize the credit. After hours on the phone, I went to the store today only to find out that the store did not receive the authorization.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello Disappointed, thank you for your review and we're sorry to hear of your disappointment with your appliance. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-735-4328.