Customer Ratings & Reviews
- Model:
- SGSX365TS
- SKU:
- 6281805
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the Masterpiece 36" Built-In Gas Cooktop's ease of cleaning and even heat distribution. The star-shaped burner design and extra-low heat option are frequently praised. Many appreciate the ease of ignition and precise heat control. The high heat output of the burners is also a significant positive.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier with the choice I made in purchasing this Thermador cooktop. Having looked at many cooktops online i opted for the Thermador. It has so many wonderful features. Extremely well designed, good quality, simmer features etc. The home expert advisor and installation guy were helpful and knowledgeable.
I would recommend this to a friend- Pros mentioned:Ease of cleaning
Thermador 36” 5 burner gas cooktop.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooktop is beautiful and the extra low flame setting for sauces is fantastic. Love the 5 burners that are so easy to clean around.
I would recommend this to a friend - Pros mentioned:Ease of cleaning, Heating performance
Thermador Fans
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We chose this brand and model partially due to availability but are glad we did. We love the X-Lo burners and how easy it is to clean. We also find the star shaped design of the burners heat more evenly than the round ones we've had in the past. Would definitely recommend to others!
I would recommend this to a friend EXCITED FOR MY NEW GAS COOKTOP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Renovating my kitchen and just purchased a Thermador gas cooktop!! So excited to get it installed! I own a Thermador refrigerator and swear by it! My refrigerator 18 years old and still going strong!
I would recommend this to a friendIn the end, happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It certainly does what it is supposed to, but keeping a stainless steel cooktop clean is problematic. In fact, keeping SS appliances, in general, takes effort. Looks great, but the cleaning is a pain. The first unit delivered was missing parts from the box and had stains. Some residue from manufacturing. The installation guys installed it anyway and made brackets from plumbing strap. A non-professional install. I called BestBuy to complain about the issues. They scheduled a return and new install. The second unit had all of the parts in the box. The unit was clean. The installers did an excellent job. IN the end, other than cleaning, we are happy with the product.
I would recommend this to a friendBrand response from Thermador Team
Posted .Hello normanb, thank you for your review. We apologize for the inconvenience you initially experienced with receiving and the cleaning of this appliance. If there are any service questions we can answer or help with please call our Thermador 24/7 customer support at 800-735-4328. In the meantime, if you will email us at [email protected] with the full model number, FD serial number, a copy of your sales receipt and your contact information, our team would like to review the cleaning issue further with you. Thank you again.
- Pros mentioned:Heating performance
Great cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Thermador cooktop and I love it. Really high heat burners, 2 burners also have extra low heating and intermittent heat. The burners sit a little higher than my previous cooktop from 12 years ago. There are 3 models and this cooktop is the middle, it seems to heat a lot higher than older lower version. I am very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Ease of cleaning, Heating performance
The expert cooktop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thermadore Cooktop makes cooking a pleasure. Five burners, from low to the highest flame, easy to clean. Perfect!!!
I would recommend this to a friend - Pros mentioned:Ease of cleaning, Heating performance
Great buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Star burners help with an even heat. Very easy cleanup as well.
I would recommend this to a friend Thermador 36" gas cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Thermador gas cooktop is an excellent addition to any kitchen and was easy to install and operate
I would recommend this to a friendMediocre quality for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given the brand and the price, very mediocre quality. Scratches very easily, the stars tarnish the black cover and very hard to clean after cooking (buy those with round) very thin stainless steel.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted .Hello Hayk, thank you for your review of model SGSX365TS. We are sorry to hear that the quality of your cooktop has not met your expectations. In keeping with Thermador's commitment to continually improving our products, we value your feedback and will share it with the appropriate teams for further consideration. You can find cleaning and maintenance recommendations specific to your model on page 22 of the Use & Care manual. If product support is needed, feel free to contact Customer Care at 800-735-4328 for real-time assistance. Thank you for choosing Thermador.
good unit, great technical team
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good unit. I like the smooth control over the gas flow. it is possible to accuratly go even to very low flow without the flame dying. We toot the installation option, and the tecnitions were very good in the work, they did the installation in a very careful and accurate way.
I would recommend this to a friend- Pros mentioned:Ease of cleaning
STAR POOOOWEEERRRRRR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to the manager he and the employyees really knew what they were talking about... cooking like a chef now... hahaha XD very easy to clean!!!!
I would recommend this to a friend Great cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop. Also love the blue light which stays on if the burner is on. My daughters have left our old cooktop on many times. No more.
I would recommend this to a friend- Pros mentioned:Heating performance
Great choice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a cooktop with such controllable and even heat. I love it!
I would recommend this to a friend Beth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the EXL feature for keeping food warm!
I would recommend this to a friendThermador Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and great size for our 36" cabinet! Great design and features!
I would recommend this to a friendThermadore excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stovetop thermadore is an excellent product my last one was over 20 years old and still in great shape
I would recommend this to a friend- Pros mentioned:Ease of cleaning, Heating performance
excellent cooktop. worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.heat is distributed evenly. cooked fish and chicken that was very tender. also very easy to clean
I would recommend this to a friend Thermador stove top best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint was that the pick up at he store was horrible! Once I got the stove top home and opened it everything was great!
I would recommend this to a friendOutstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service and communication. Installer so professional and pleasant. We love our new stovetop
I would recommend this to a friend
