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Customer Ratings & Reviews

Your price for this item is $5,299.00

Customer reviews

Rating 4.2 out of 5 stars with 84 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are delighted by the Professional 20.8 Cu. Ft. French Door Counter-Depth Smart Refrigerator's sleek design, overall performance, and ample internal space. The refrigerator is also praised for its ice production, quiet operation, and fantastic lighting. Furthermore, customers appreciate the refrigerator's ability to keep food fresh and maintain perfect temperatures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 84 reviews
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Luxe appearance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity on both freezer and refrigerator compartments. Sleek design with the door handles. Also got the remote use they home connect app. A bit awkward in using the interior dispenser. You have to be careful in placing your drinking glass as you have to hold it yourself. It’s a trade off between the looks and use. We don’t use dispensers much anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Solid Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator keeps our food fresher longer. It has good lighting to easily see your items in it. Also, the compartments keeps the food crisp and fresh as well. The refrigerator is a little small so we use our old one as a backup when we need more space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beauty fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Fridge, very quiet. the water dispenser is inside the fridge which means you have to open the door to get some water and is inconvenience, you have to close the right door to be able to close the fridge properly if not and you forgot, the fridge will stay open, not a good thing specially at that price.

    I would recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Excelente, Thank you for taking the time to write a review. We are sorry to hear that you are disappointed with this model. We value your feedback as it helps us improve our products. A member of our design team will review your comments. If you have any questions, feel free to contact our Customer Support team at 1-800-735-4328. thermador

  • Rated 5 out of 5 stars

    Thermador is high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lots of storage for frozen gods as well as fresh vegetables, fruits and dairy items. The Ice maker stays up with our usage and the water tastes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy with our fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this fridge! We wanted counter depth for the flow and aesthetic of the kitchen. We also didn't want to compromise functionality, capacity, and utility. This fridge works wonderfully with easy controls and even the ability to control remotely from a phone -- and get alerts if it is left open for an extended period of time. We are very happy with this purchase -- and very well worth the premium.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in Thermador

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator for the price. They chipped out on the cheese/cold cut draw it’s so flimsy and light weight that when you pull it out you need two use both hands or it comes out crooked very thin plastic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Librarian

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It bright with a lot of space on the inside. The ability to change temperature on the vegetable drawer to store meat is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good fridge and feels high end. Having water dispenser inside is a bit annoying and something we had to get used to but it's not a big deal considering we have filtered tap water. Our previous fridge (nice kitchenaid model) had door water/ice and we had a lot of issues with it, leaking, not making ice, water line freezing etc - our handyman says fridges without door dispensers last longer and are easier to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this new refrigerator. Looks beautiful & works quietly. Ice maker works well & makes nice little cubes. We would like to thank the great staff who made this possible. First the young & knowledgeable manager Zach Szatanek who guided us thru several tries & made sure we were satisfied. In addition special thanks to the young & strong fellows who delivered the refrigerator with great skills & personalities: Qiaree & Kamari.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The best ref ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and designed in all aspects. Compartments are designed to max spaces and all stuff inside the red are visible. The freezer has three good size compartments. Clean and classy look. I’m not a big fan of water and ice dispenser located at the front of the ref door. I love that the water dispenser is inside and ice dispenser is inside the freezer. Love everything about this ref.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermidor had to come and put the name off the door Best Buy store couldn’t do it love the product though

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Thermador

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Great ice maker. Accurate temperatures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermador is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t heard of thermador but we liked the price and had heard concerns about other premium brands and ability to service. I’ve had this fridge for a year and we love it. Great value. Seems much larger capacity than it is due to its design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Lots of room and ability to change drawer levels and door shelf levels.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous refrigerator. There is lots of room inside and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior quality! We love our Thermador Fridge and highly recommend to anyone considering! Especially for folks who cook at lot at home like we do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Thermador

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. Great fridge and freezer set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter depth Thermador Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my counter depth Thermador Refrigerator. I can finally reach the back of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I’ve ever had. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sharpe. Only thing I do not like is the right side must be confirmed shut. It does not shut on its own. Still really like and would purchase again.

    I would recommend this to a friend