The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
WE GIVE UP!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the FIFTH, wrong part we received. Apparently Thermador/Best Buy, cannot complete delivery of this accessory needed and payed for when we purchased the exhaust hood six months ago.
No, I would not recommend this to a friend
Brand response from Thermador Team
Posted .
Hello KarenM, thank you for taking the time to submit this review. We apologize for your experience and for any inconvenience. As part of our initiative to continuously improve our products, our service and the overall customer experience we have forwarded your feedback to the appropriate department. Your input is invaluable and we appreciate you reaching out. Please feel free to reach out to our Customer Care team by calling 1-800-735-4328 for real-time support. Thank you.
Rated 4 out of 5 stars
Thermodor hood cover
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Though overall happy with the product, however delivery time is too long