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Customer reviews

Rating 3.5 out of 5 stars with 10 reviews

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60%
would recommend
to a friend

Customers are saying

Customers appreciate the U1000R Rear View Camera's high-quality images. Positive feedback frequently highlights the excellent daytime picture quality and overall performance of the camera system. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Install pit falls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware that the cable that comes with this rear cam is only 24 feet long, and is male micro usb on both ends and it's not standard at all. This cable is just not long enough for most Suv's, wagons, or longer sedans if your doing a clean install tucking and routing cables. They do not sell an extension, and normal type micro extension do not work. Forcing you to purchase their long cable 31 feet from their store, and in the process having to tear apart the entire vehicle to pull another cable. This really stinks, I've purchased the main cam, the hard wire kit, the extra battery, and the rear cam and this experience has just been a major pain considering the cost, it feels like they know they create problems and sell solutions. And yes I've contacted support and they told me this, it's a shame as the cams and systems are very good, but I can't recommend this product unless you have a really small car with a short install route or just know the hidden costs and limitations to this cam system.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi There, we are very sorry to hear that! As most Dash Cams are installed to an interior fuse box, 24ft is usually more than enough. We apologize for the incovenience and ask that you please contact our Support Team at [email protected] so we can provide you with a solution! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    OK camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good during the daytime hours but is not as good at night. Not worth the price. Easy to install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the companion rear view camera for the U1000. 2K out the back and great night time vision. The app works well. Would recommend buying a high capacity memory card given the high resolution of the cameras.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there,

      Thank you for taking the time to leave a positive review and feedback as well! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Thinkware Camera's are awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinkware Camera's are awesome! We love the picture quality! They are easy to set up and operate! We love the additional security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality and battery life, would purchase again

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello! Thank you for writing us a feedback. We are glad to hear that your Thinkware dash cam works fine. Feel free to contact us for any dash cam related inquiries. Thinkware_CA

  • Rated 3 out of 5 stars

    Does not work with the q800

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful when ordering these rear cameras they're specific to the front camera this camera will not work with the q800

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi Matt! We are sorry you purchased the wrong model! Unfortunately, this Rear Cam is only compatible with the U1000 model. If you would like, please contact our support team at [email protected] or +1-844-865-9273 so we can work out a solution with you! Thinkware_CA

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good camera. I'll recommend this to friends.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there!

      Thank you for taking the time to leave a positive review. We appreciate it! Thinkware_CA

  • Rated 5 out of 5 stars

    Great when paired to the u1000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This and the thinkware u1000 camera are the best on the market. 4k at 30 fps or 2k at 60fps. Thats enough to catch a license plate, even while driving.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thinkware Dash cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the app. Lots of glitches. Video quality wasn’t the best. Install was horrible

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi there! We are sorry to hear about these issues you have experienced with our U1000. We want to help you out with this. Can you reach us via email at [email protected]? We want to make sure that our product will meet your expectations. Thanks! Thinkware_CA

  • Rated 1 out of 5 stars

    Buyer Beware... Choose a Different Brand!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera equipment does not perform as described, technology is substandard on Thinkware X and U models. Don't be fooled by the higher star "fluff" reviews that appear legit - do your research before purchase to save your money and time.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there,

      We are sorry to hear that you are not satisfied with the U1000 Rear and that it was not up to standards. We would be happy to help in any way we can and provide any assistance in understanding the unit. If you are wanting to provide us with any suggestions in regard to improvement, please contact us at: [email protected]. Thinkware_CA

  • Customer reviews from bestbuy-ca

    User rating, 3.8 out of 5 stars with 4 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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