Customer Ratings & Reviews
- Model:
- TW-X500
- SKU:
- 8851214
to a friend
Customers are saying
Customers frequently mention the excellent video quality and ease of use of the X500 High-Definition Dash Camera. The GPS functionality is also a plus for many users. However, some customers express concerns about the mounting system and the accuracy and sensitivity of the lane departure warning system.
This summary was generated by AI based on customer reviews.
Stops Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cam works for a couple of hours then turns it self off. Have to disconnect power supply and repower and it will work for a few more hours. Call help desk and after talking to CS about issue CS set phone down for a few minutes and then was hung up on. Nice while it worked. 3 months old.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi there,
We are sorry to hear about your experience with the X500 and our customer support team. Please contact them directly once again so we can assist you and/or proceed with a warranty exchange. We can be contacted directly by phone (1-844-865-9273) or email ([email protected]).
Thinkware Customer Support
- Pros mentioned:Video quality
Very good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 days after I bought it a truck caused a accident and left my camera was able to zoom way in and very clear read the plates
I would recommend this to a friend good night view
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some problems at first mostly my cars model. My wife likes the warning signals for to close and photo signal light ahead. There have been alerts when unknown reasons. This does give some comfort to know that if I needed it for insurance or any other reason that it is there.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi there,
It's likely that you are receiving alerts for the Road Safety features (lane departure warning system and forward collision warning system). Please watch this video to identify the feature starting at 0:30: http://bit.ly/1skVxuI. Once identified, you can disable the feature or lower its sensitivity by going to the main menu -> "Settings -> "Road Safety Settings" and scroll for the LDWS/FCWS features on the first and second pages.
We hope this helps. You're always welcome to contact us directly by phone (1-844-865-9273) or email ([email protected]). Thinkware Customer Support
More than video
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for cross country trip scenery. Did great. Pluses were lane departure warnings, excessive speed warnings, auto save of impacts (even saved when hit potr holes) and overnight security. Tons of 1 minute clips. Wish settings could make longer clips.
I would recommend this to a friend- Pros mentioned:Video quality
Best combo!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with my dash cam. It has reall HD video quality and also warning me about the photo cameras.
I would recommend this to a friend - Pros mentioned:Ease of use
Great camera. User friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera very easy to set up and use. No issues so far and I have used it continually for 5 months.
I would recommend this to a friend Good product with Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only limitation I have found is "When you are on continuous mode, there is no option to turn-off the Incident reporting." It is helpful when you listen music on High-Bass, then Dashcam keeps on recording the incidents.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi Shah,
Thank you for the review! We are happy to hear that you're enjoying the X500 dash cam. Please note that the majority of audio prompts can be disabled by lowering the volume in the dash cam settings on the PC Viewer or the unit itself.
Kind regards,
Thinkware Customer Support
Overall great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product especially for those who live in a big city and drive a nicer car. Good for those constant breakers and busting drivers who cut you off. Downside is it has to be plugged into the outlet to be able to record.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi there. We are glad to hear that you are enjoying the X500 dash cam. Please also note that users also have the option to hardwire their dash cam directly to their fuse box to power on the dash cam, even with the ignition off! If you have other questions, we can be contacted directly by phone (1-844-865-9273) or email ([email protected]) Thinkware Customer Support
- Pros mentioned:Video quality
Great Dash Cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In today’s world a Das Cam If definitely needed completely trust this Cam.
I would recommend this to a friend - Pros mentioned:Video quality
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one purchased, very clear pictur and easy to operate.
I would recommend this to a friend - Pros mentioned:Video quality
Love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to have in a car ..you never know when you might need it .
I would recommend this to a friend - Pros mentioned:Video quality
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy peasy, it hangs there, it records... what more do you need?
I would recommend this to a friend - Pros mentioned:Ease of use
Great Cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but it beeps too much including every bump you hit
I would recommend this to a friend - Pros mentioned:Video quality
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The recording video view perfectly... and I have no problem with it
I would recommend this to a friend - Pros mentioned:Video quality
great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works just like it should. Would buy another.
I would recommend this to a friend Working good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.getting close to 2 year mark so far not problems of any kind can get the park mode to work so using back up battery pack to do the job works fine
I would recommend this to a friend- Pros mentioned:Video quality
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product very satisfied thanks for the help
I would recommend this to a friend - Pros mentioned:Video quality
great prod
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.finely one that works great pic easy to set up ...
I would recommend this to a friend Great camera to support you in case of accident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The constant running camera is great I did buy the extra 16 GB data card for it so I have the 8 hour recording time I feel confident that this is a wise buy as it captures the people who cut me off at bumper close proximity and the camera beeps to alert you of several different warnings
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound needs louder Sometimes gives collision wornings on a single lane more @ night from on coming traffic
I would recommend this to a friend