Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 2.9 out of 5 stars with 9 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

44%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall design of the Atmos X5 Case for Apple® iPhone® 6s. However, some users experienced issues with sound quality during calls, reporting muffled audio and distortion at higher volumes. Difficulties with touchscreen responsiveness were also noted, particularly at the corners of the screen. The raised screen protector was cited as a contributing factor to these touch sensitivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Cons mentioned:
    Sound quality, Touch screen

    Rated 3 out of 5 stars

    the armor is strong but it still has weaknesses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this case and was eager to buy it. Made one of the associates at Best Buy dig through a new shipment to find the case because the store said it was in stock but it had not hit the rack. The case itself is very well built and should withstand some pretty harsh punishment while protecting your phone. The case shines in the armor department. The sound quality and ease of use when it comes to the touch screen and thumb reader is where the case shows some of it's flaws. Sound quality going in and out degraded a bit and at high volumes sound coming out is distorted and almost harsh to listen to because of the enclosed design. The touch screen takes a bit of work especially at the corners due to the screen protector being slightly raised from the screen, it made simple tasks like pulling up the control center take a few tries. The thumb reader still works but you almost have to press the home button to use it. If you're looking for a fully water resistant case and are willing to give up a few things then this might be the case for you, as for my needs I believe I'm better suited with the Thule Atmos x4 which Best Buy doesn't sell unfortunately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality, Touch screen

    Rated 2 out of 5 stars

    Well built phone case..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional case design very sturdy and grippy. Ports for headphone and charger are enclosed as this is a weatherproof case. Biggest down fall and why i had to return it was because the sound quality on phone calls they were muffled and no one could hear me. Other thing the touch screen protector was not very responsive. Took forever to write anything

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like at all. Heavy couldn't see screen very well hard to plug in headphones speaker was blocked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    It's a brick, with terrible call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is massive, difficult to open, and call quality is horrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and rugged case however will not fit with an added privacy glass screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it so much.he protect every gadget that he has and this Thule case did its job to protect the high piece of equipment inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works great and helps keep my phone safe..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repurchased the same case because I like the look. Tactical. Size of case helps with slim iPhone. Case lasted 2 years before rubber started to peel.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One might as well leave the phone in the box it came in as this case does not function well at all. The sound is distorted and it people on the other end cannot understand what is being said.

    No, I would not recommend this to a friend
Sponsored