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Customer reviews

Rating 3 out of 5 stars with 9 reviews

Rating Filter

44%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 4 out of 5 stars

    Good selection of music and great quality sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great selection of music, and the monthly fee supports more musicians than most streaming platforms. One less star for questionable daily playlists and radios. Not as good as Pandora or Spotify for that stuff. If you are a bit more hands-on and redirect Tidal- it is great to have the better quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buggy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i downloaded Tidal on my pc and phone ive had nothing but problems. The desktop app keeps crashing and disconnecting from Tidal servers, the volume controls keep glitching and maxing, so the volume blasts out of my speakers. On mobile the audio also crashes and fails to connect to Tidal servers, it failed to connect to my bluetooth headphones, and when i tried to listen to music in offline mode it kept crashing the app. I have about a dozen other complaints but those are the major ones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tidal and havent stopped using it. Though theres some artist's songs and albums on there. It does have the hi-fi for perfect sound quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was fraudulently charged every month for this and i never purchased it, it came for free with one of my purchases and they charged me for 14 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Like U2 on iPhones. Not cool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never even activated this subscription but yet I was still charged. I have called best buy twice and done the online chat once. All 3 times I was advised that I would be refunded in 1-3 days, weeks later and still no refund. Unacceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage subscription charge described as "purchased in store" which I never did. Very very surprised Bestbuy is operating this way, had to cancel my credit card and spend a significant amount of time getting this crap resolved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tidal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal is a great music streaming service thst has everything. There's also great pre-made playlists of all genres.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio sound and quality also loved that it was a freebie

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3D audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal offers the highest in sound quality and friendly interface

    I would recommend this to a friend
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