Customer Ratings & Reviews

We are sorry to hear about the defect in your watch. While there may be outside factors beyond our control that might have contributed to this, this is still not the kind of experience we wanted you to have, and we find this whole incident equally unacceptable. Rest assured that we will alert our fulfillment team about this and implement necessary corrective actions to make sure this won't happen again. Thank you for bringing this to our attention. We are always open to suggestions on how we can improve your experience, so your feedback is important to us. Please coordinate the return of the item with the seller so it can be refunded or replaced, as covered by the return policy. For further assistance, don't hesitate to reach out to us at [email protected].