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Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 211 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Floor Washer Pet Cordless Mop & Vacuum Cleaner - 5 Series for its excellent cleaning performance and ease of use. Many appreciate the long-lasting battery and lightweight design. Some customers wish for a larger water tank capacity and improved reach in difficult areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 211 reviews
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect Floor Washer for pet owners!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco Floor Washer Pet Cordless 5 series is now my go-to when cleaning my laminate flooring. Included in the box are the floor washer, instruction booklet, two dry filters, three pre-treated brush rollers, charging dock, charger adapter, cleaning tool, accessory holders, and a bottle of Tineco deodorizing cleaning solution. The self-cleaning Tineco Floor Washer Pet Cordless 5 Series is very easy to use. I first assemble the floor washer and placed on the charging base to fully charge. Once fully charged, I filled the clean water tank with a capful of solution and warm tap water. What makes this an awesome floor washer is the fact that it can detects messes, adjusting suction and water flow for the best results. We have a Shiba Inu dog that constantly sheds his double coat. This floor washer rollers grabs his shedded hair and captures it in the advanced dirty water tank. The Tineco Floor Washer Pet 5 Series has voice prompts. Upon turning the device on, the voice prompt will say "Auto Mode". Other voice prompts are: "Dirty water tank full. Please empty dirty water tank", or "please fill clean water tank" or when placed on the base, "charging". There is a button to mute the voice prompts, however I prefer the voice prompts. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Quite an upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself while Christmas shopping. Had a Bissell pet pro crosswave for years that quit working and needed a replacement. I’m glad it stopped now. This machine works with little water, very little detergent and leaves the floors streakless. Lightweight and basically drives itself forward, all you have to do is pull it back. I got the 5 year replacement warranty for $99 since i caught the unit on sale for less tgan $300. I have 4 dogs, 2 cats and 2 kids. The floors have never looked better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank capacity

    Rated 5 out of 5 stars

    This vacuum mop does a good hob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vac/mop does a fairly good job I assume because the water in dirty water container is always dark gray with lots of debris. It is easy to push and pull; almost feels like it is self driven. Gets close to baseboards and under cabinet tie kick area. I like the cleaning solution it comes with because it makes my rooms smell good after cleaning. Just wish it had a longer battery run time and didn’t need filling and emptying so often.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your detailed and helpful review! We’re really pleased to hear that you find the vac/mop does a fairly good job, evidenced by the dark gray water and debris in the dirty container. It’s great that you appreciate how easy it is to push and pull, almost feeling self-driven, and that it reaches close to baseboards and under cabinets. We’re also happy you like the included cleaning solution and the fresh scent it leaves behind. Thank you for choosing our product!

      Regarding your feedback about the battery run time and the frequency of filling and emptying, we genuinely appreciate you sharing that. We take all customer feedback seriously and will definitely use your points to help us focus our efforts on improving future product iterations.

      Thank you again for your kind words and valuable suggestions. If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Best vacuum mop combo I’ve had!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco is amazing on my floors!! We have 2 large dogs (short hair) and I’m amazed at how well it cleans our floors! Battery life is great and I highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum mop!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well on my LVP floors. I have used a cross wave for years, but when I accidentally tripped over the cord and it broke, I searched out a replacement. I thought I was going to buy another cross wave, but I did my research to make sure I was getting the best vacuum mop that I could. I am so happy. I found the Tineco cordless vacuum mop. Although it has an auto setting, it’s a little bit more difficult to figure out the different settings than the cross wave. The charge was more than adequate to do my entire house and it left my floors, sparkling clean. I’m not sure how well it would work on tile floor as the brush roller has very low pile and it doesn’t have longer fibers to reach into grout grooves.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your detailed review! We’re thrilled to hear that our cordless vacuum mop has exceeded your expectations on your LVP floors and that the charge lasts for your entire house. Our machines are suitable for hard floors such as wooden floors and tiles. We understand your concern about the different settings and the brush roller’s suitability for tile floors with grout grooves. We’re always working to improve our products, and your feedback is invaluable.
      If you have any further questions or require assistance, we’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    LOVE!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this product. I have had a Tineco for years and upgraded to this one recently and it works wonders! We have a Labrador and his hair is all over constantly and near the baseboards and tubs and this vacuum mop combo gets so close to the baseboards and such a life saver! Before, I had to sweep the hair then mop but with this, it cuts my cleaning time more then half and with three kids anytime saved cleaning is a win for me! Also, our whole house is tile/ wood and it works through my whole home without needing charged in the middle of a cleaning session which was a big deal also to me. Another upgrade to me was the water and dirty tank on this one is much larger then the last so it also is a time saver not needing to refill during cleaning. Once finished cleaning it has a self cleaning cycle and takes no time to rinse clean once done! Highly recommend and if second guessing jusy buy it! You’ll be happy you did.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Ease of use, performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, and does a great job of cleaning the floors with little effort. Battery life is great.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review and for choosing our product. We’re delighted to hear that you find it very easy to use and that it does a great job of cleaning your floors with little effort. Additionally, we’re glad to know that the battery life meets your expectations.

      Your satisfaction is our top priority, and we’re committed to providing you with high-quality and reliable cleaning solutions. If you have any suggestions for improvement or if there’s anything else we can assist you with, please don’t hesitate to reach out to us.

      Thank you for your support, and we look forward to continuing to provide you with exceptional products and service.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Incredible floor cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have this device, get it now! This floor cleaner has changed my life. Basically vacuums and mops at the same time then self cleans and tells you when water is low or you need to empty dirty water. Ordered online and picked up at Best Buy, seamless process. Couldn’t be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Clean away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! It is very efficient and easy to use. Cleans well! It really runs itself not heavy...it just moves for you

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback. Your satisfaction is our top priority, and your kind words truly inspire us.

      Your choice to trust our product in your home means a lot to us, and we appreciate your support. It’s feedback like yours that motivates our team to continue innovating and improving our products to serve you better.

      If you ever have any questions, need assistance, or wish to share more of your experiences, please don’t hesitate to reach out. Our customer service team is always here to help you get the most out of your cleaning tool.

      Thank you once again for your enthusiastic review! We look forward to supporting you with your cleaning needs in the future.

  • Rated 5 out of 5 stars

    No more crying over spilled…stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two dogs—one of which has frequent “accidents” in the house—and this Tineco 5 Series has been a total game-changer. I honestly didn’t expect it to make such a difference, but it’s incredible how much cleaner and fresher the house smells after using it. The suction is powerful—you can actually feel it pulling against the floor as it scrubs and vacuums, which gives you that satisfying sense that it’s really getting everything up. The cordless design is a huge plus. It makes cleaning quick and hassle-free, and the battery lasts long enough to do multiple rooms without needing to recharge. The self-cleaning function is another major win—it keeps the roller and system fresh with just the press of a button, so there’s no messy cleanup afterward. The included charging stand is sleek, compact, and keeps everything organized. I also love the clear display that shows battery life, water levels, and cleaning mode at a glance. It’s surprisingly quiet for how powerful it is, and switching between cleaning hard floors and area rugs is seamless. Overall, this floor washer has far exceeded my expectations. It’s easy to use, easy to maintain, and leaves the floors spotless every time. If you have pets, this thing is a must-have. Five stars all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Floor cleaner for hard floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this as I had a frustrating experience with a different brand similar item, I am glad I did! This cleans the floor very well and is easy to use, it doesn't leave glops of dirty water or trails of debris. The floor isn't left soaking wet either.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your heartwarming review! It's great to know that our product cleans your floors effectively without leaving behind dirty water or debris, and that it doesn't leave the floor soaking wet.
      Your satisfaction is our top priority, and we're grateful for your choice to trust our product. We're committed to maintaining the high standards that have won your approval, and we'll be sure to pass along your feedback to our product development team.
      Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that make your life easier and more enjoyable.

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lightweight & Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with this floor vacuum/mop. It’s surprisingly lightweight, which makes cleaning quick and easy. Emptying the dustbin is simple, and I love that it has a separate dustbin and solution tank, it keeps things cleaner and more organized. The self-clean feature is a game-changer when you’re done using it, and it’s not loud at all, which I really appreciate. While it won’t fully replace a traditional mop, it definitely does a great job and makes everyday cleaning so much easier.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our floor vacuum/mop. We are thrilled to hear that you are impressed with its lightweight design, which enhances the ease and efficiency of your cleaning routine. Your satisfaction with the simple dustbin emptying process and the separate dustbin and solution tank, which contributes to a cleaner and more organized experience, is greatly appreciated.

      We are particularly delighted that you find the self-clean feature to be a game-changer and that the low noise level during operation is a notable advantage. Your recognition of these features reinforces our commitment to providing innovative and user-friendly solutions for your cleaning needs.

      While we understand that our product may not fully replace traditional mopping methods, we are pleased to know that it significantly contributes to making everyday cleaning easier for you. We are continuously striving to improve our products, and your feedback is invaluable in this process.

      Thank you for choosing our product and for your support. We remain dedicated to delivering exceptional quality and service to meet your expectations. If you have any further questions or require assistance, please do not hesitate to reach out to us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must have with pets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ours. ***** Used to have the Tineco 3. It got disgusting and clogged so we decided to upgrade. Best decision ever. It reminds us what to do. How to clean it. When to clean it. When to refill it. The auto auction works great and my wife loves the fact it tells you when the floor is clean. We have 3 dogs and this works wonders.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive experience with our product. We are thrilled to hear that you are enjoying the upgraded features, especially the helpful reminders for cleaning and refilling, as well as the auto auction function that indicates when the floor is clean. It’s wonderful to know that our product is making life easier for you and your family, including your three dogs.

      We appreciate your choice to upgrade to our product and are delighted that it has been a “best decision ever” for you. Your feedback confirms that we are on the right track, and we will continue to strive for excellence in our products.

      Should you have any suggestions for further improvements, please do not hesitate to reach out to us. We are committed to continuous improvement and value your input.

      Thank you once again for your kind words and support.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great combo cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handy mop/vacuum combo machine. It does a great job keeping my laminate floors clean and streak free. It saves time and is easy to use.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your positive experience with our handy mop/vacuum combo machine! We’re delighted to hear that you love it so much.

      It’s great to know that it’s doing such a wonderful job keeping your laminate floors beautifully clean and streak-free. We’re also pleased that it saves you valuable time and is easy to use – that was certainly part of our design goal!

      Thank you for choosing our product. We truly appreciate your business.

      We always strive to improve, and your feedback is incredibly valuable to us. If you encounter any issues or have suggestions for the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Much improved over previous models

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version has so much more power than the old second generation we used to have. Very easy to use and cleans like a boss!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic feedback and for sharing your comparison with the previous model! We're thrilled to hear that you find this new version significantly more powerful, very easy to use, and that it cleans like a boss. Thank you for choosing our product and for your kind words!
      We always appreciate hearing what's working well, and your positive experience with the power and ease of use is great to know. We're constantly looking at ways to refine and improve our products based on customer input.
      If you have any questions or need any assistance in the future, please don't hesitate to reach out. We're here to help!

  • Cons mentioned:
    Water tank capacity

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wet dry cleaner is awesome! I wish the tanks held more water, and I hate that the "dry" gets mixed in with the wet stuff because its harder to clean, you cant just dump it out like mop water. I also dislike that it doesnt flatten to get under things like the table, but I think newer models do that. Overall though, it works good. Still not sure that the led indicator for "stuck on" stuff is actually accurate because most of teh time it flashes red and theres nothing there. So.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our wet dry cleaner. We are thrilled to hear that you find it awesome and that it generally works well for you!

      We appreciate your comments regarding the tank capacity and the mixing of dry and wet materials, which can indeed make cleaning more challenging. We also note your observation about the cleaner’s ability to flatten under furniture and the LED indicator’s accuracy. Rest assured, your insights are invaluable to us and will be relayed to our product development team for consideration in future improvements.

      We are continuously striving to enhance our products based on customer feedback, and we are grateful for your understanding as we work towards these improvements. Your choice to use our product is a testament to the trust you place in us, and we are committed to earning that trust with each use.

      Thank you once again for your support, and please do not hesitate to reach out if you have any further comments or require assistance.

  • Rated 5 out of 5 stars

    Obsessed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely obsessed with this! It makes cleaning the floor sooooo easy! With two kids (1 and 3), my floors are constantly messy and I was tired of dragging out the broom multiple times a day and getting on my hands and knees to clean up messes. This takes care of it all! … and it lets you know when it needs to self clean and when you put it on the charger, it will warn you if you haven’t cleaned out the dirty water tank (which helps prevent the smell that a lot of other others tend to have)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use...Makes cleaning up all hard floor surfaces eaay and knows the right amount of fluid to put in the floor so its not drowning.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re delighted to hear that our product works great and is easy to use, making cleaning hard floor surfaces effortless with just the right amount of fluid. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Dyson floor washer, returned for this one. At a fraction of the price, works great. Cleans my 1500 sq ft. basement on about 60% charge. Auto clean can only do so much. So be prepared to spend a few minutes disassembling, drying and cleaning the parts after each wash if you have dirty floors.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your detailed feedback! We’re delighted to hear that you chose our floor washer over a higher-priced competitor and that it performs so well—cleaning your 1500 sq. ft. basement on about 60% charge is a great testament to its efficiency and value.

      We sincerely appreciate you giving our product a try and recognizing its strong performance. At the same time, we take note of your comment regarding the need for manual cleaning after each use, especially with dirty floors. We’re always working to improve our products, and your insight is incredibly valuable as we continue to refine the user experience.

      If you ever have any questions, concerns, or suggestions, please don’t hesitate to reach out to us. We’re here to help and appreciate your support. Thank you again for your trust—we look forward to serving you again in the future!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    The tineco is the best cleaning vacuum to have at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful the best vacuum and easy to use.Really recommended

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you find our vacuum to be really useful, the best you’ve used, and easy to operate. We truly appreciate your strong recommendation.

      Your satisfaction is our top priority, and we are committed to continuously improving our products. While we are thrilled that you had such a great experience, we always welcome feedback on areas where we can do better, as it helps us enhance our offerings for all our customers.

      Thank you again for choosing our product. We are honored to have earned your trust and are so glad it has made a positive difference in your home.

      Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

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